RJW Electrical Services (Lochmaben) Ltd

Masonic Hall, 14 High Street, Lochmaben
Lockerbie

DG11 1NH

Electrician

Listed under:  Electrical Contractor, Electricians, PAT Testing, Solar Panels
98% recommended   Rating RJW Electrical Services (Lochmaben) Ltd 9.8/100
83 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 83 reviews since 2014
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed
 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.6/10 Value Rating 9.6
The price represents value for money
 
 
 
Recent Reviews 
 
" Good quality service. Professional through the full range of the process."   more
 
" The whole experience from quotation to commissioning was made simple due to the professionalism of this company. Rob the owner completed the initial review and quotation and coordinated the installati...."   more
 
" Great communication from the start. High quality installation. Any technical queries were answered competently. Great service."   more
 
" After having the initial point of contact Rob and his team came to quote and arrived when they said they would. They gave the quotation without any messing about exactly as promised. Then they arrive...."   more
 
 
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Review 30 Jun 2024
Recommended by customer in DG12
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of a full solar panel system, c/w a battery storage system

"Good quality service. Professional through the full range of the process."
 
 
Team:
Rob
 
 
 

Review 26 Jun 2024
Recommended by customer in CA8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and installation of 19 kWh GivEnergy Batteries and associated inverters etc.

"The whole experience from quotation to commissioning was made simple due to the professionalism of this company. Rob the owner completed the initial review and quotation and coordinated the installation.

His installation team led by Rab were very personable, efficient, clean and tidy in their execution. Where any complications arose, Rab due to his vast experience found solutions to overcome. The installation itself is incredibly neat.

When a GivEnergy software issue recently caused one of the batteries to go Offline, an exceptional level of customer care was demonstrated by both Rob and Rab. They had contacted GivEnergy to resolve the issue within 24 hours - this was done while I was out of the country.

I have encouraged many friends and colleagues to contact RJW Electrical for any electrical and Solar related projects - all feedback to me has been very complimentary."
 
 
Team:
Rob Wade and Rab
 
 
 

Review 21 Jun 2024
Recommended by customer in DG11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of 10 x Solar PV panels, Inverter and Battery Storage

"Great communication from the start.

High quality installation.

Any technical queries were answered competently.

Great service."
 
 
Team:
Rab
 
 
 

Review 18 Jun 2024
Recommended by customer in DG11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removing a radiator. Taking a double wood burner out with pipes and reinstalling , electrical works and I’m getting them to quote me for a replan of my bathroom. I wouldn’t go anywhere else now I’ve found them.

"After having the initial point of contact Rob and his team came to quote and arrived when they said they would. They gave the quotation without any messing about exactly as promised. Then they arrived to do the job as promised and we’re very friendly and accommodating. Clearly with years of experience are true professionals. They got on with the job with the minimum of fuss.
We knew our job was a bit out of the ordinary but it didn’t represent a problem to them as they advised and took onboard my requests Neat and tidy workers and respectful of my home. I would highly recommend, I can’t thank them enough for making such a great job. So they’re booked in for my next job. Thanks so very much."
 
 
Team:
Rob and Ian
 
 
 

Review 8 Jun 2024
Recommended by customer in DG11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Electrical work Hooking in a hob and oven extra socket for tumble dryer and changing an old light in kitchen for a new one making a old Electrical cable safe and new light fitting in livingroom and a extra socket in a bedroom

"Absolutely fantastic service from getting the quote to the work being carried out,guys arrived when they said they would were very polite and did there work with no hassle, cleaned up after themselves, would definitely recommend and also use them again in future"
 
 
Team:
Jack
 
 
 

Review 7 Jun 2024
Recommended by customer in DG11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Solar installation checked and optimised. MCS certificate generated and G98 submitted to SpEnergy Export MPAN number produced All associated paperwork generated.

"We had excellent service from Rob and Thomas his electrician.
Very prompt responses to multiple emails.
A pleasure to deal with this company Rob could not have been more helpful.
RJW Electrical Services will be my first stop if further electrical work is required."
 
 
Team:
Rob and Thomas
 
 
 

Review 5 Mar 2024
Recommended by customer in DG11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of solar panels, batteries, inverter and associated equipment and cables.

"We were looking for competitive quotes for a solar installation and during that process we requested a quote from RJW Electrical Services. Straight away when we met Rob Wade the director of the company we felt at ease and he explained the whole process and the timeframe to expect. He made us aware of the technicalities, warranties and expected outcomes in terms of energy savings etc which was most welcome. We received his quote after a couple of days which was detailed and unambiguous. After reviewing all of the quotes we decided to proceed with RJW Electrical Services.
On the day of the install the team arrived as promised and introduced themselves before starting the installation. I am an electrical engineer by profession and I was most impressed by the knowledge and professionalism displayed during the two days that they were here. They were courteous throughout and were very happy to answer any questions that we had about the installation or the system. They completed the work and removed all packaging and cleared up after themselves which was
appreciated.
Since the system was installed it has performed as promised and we are very happy with it. The warranties and Certification have been received and we have absolutely no hesitation in recommending RJW Electrical Services to anyone thinking about having a solar installation.
"
 
 
Team:
Director-Rob Wade, Matt and the rest of the team
 
 
 

Review 4 Mar 2024
Recommended by customer in DG16
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Remove old and rebuild new shower

"Ver hard working g and pleasant workmen who left no mess."
 
 
 
 

Review 12 Oct 2023
Recommended by customer in DG7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Complete assessments and electrical work

"Excellent communication before arrival, was prompt, completed work as specified. Thorough testing of work, demonstrating that it all functioned as expected. Easy to deal with, competent tradesman. We would recommend Jack, and would use his services again."
 
 
Team:
Jack
 
 
 

Review 2 Oct 2023
Recommended by customer in CA4
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitted 12 solar panels with inverter and battery

"They arrived with 6 people, did the work and left."
 
 
 
 

Review 1 Oct 2023
Recommended by customer in DG6
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Electrics: Extractor fan installed in bathroom including new ducting, Outdoor electric cable checked and plug rewired, table lamp fixed, two living room lights replaced Plastering: huge hole in ceiling boarded and entire ceiling plastered

"Initial contact and quoting process was swift with good communication and pricing was clear. The job ended up being a little more complicated than the initial electric works expected when plastic cladding was removed from the bathroom ceiling to reveal a huge hole. The company presented a solution that was helpful, completed very quickly and to a high standard.

The workmen were friendly and informative, causing very little disruption and areas were left tidy. I would definitely use RJW Electric Services again and would recommend to anybody."
 
 
Team:
Many thanks to Rob, Jack and Glen
 
 
 

Review 12 Sep 2023
Recommended by customer in DG10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Robert and his workmen stepped in at the last minute to put back an existing inbuilt solar system-replacing damaged parts - restarting it after I was let down by the first installers who had caused extensive damage to my roof .

"RJW Electricals were everything and more . Arrived when they said, worked with my roofers, problem solved and managed to find room for an extra panel on the western side of my home which has boosted the power generated .

I have used two solar companies on three separate homes over the last 20 years .... I wish I had found RJW Electricals a long time ago . They stepped in when I was very badly let down. They were fast , on time , on budget , problem solved , left the place spotless ,professional , polite, worked as a team with other trades ... the true meaning of a thoroughly professional company . I whole heartedly recommend them and their team -they are THE company I will be recommending to neighbors and friends looking to install a solar system ."
 
 
 
 

Review 1 Sep 2023
Recommended by customer in DG12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
PAT testing and EHIC work

"Absolutely delighted with the service received. They arrived when they said they would, the team on site were clean tidy and courteous. Any contact with office staff was equally professional and I would thoroughly recommend."
 
 
 
 

Review 5 Jul 2023
Recommended by customer in DG2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installing solar panels and back up batteries

"Solar panels installed within 2 weeks of order finalised with scaffolders, roofing workforce with electricians connecting and installing to fusebox about 1 week later.

All staff friendly, tidy and proficient"
 
 
 
 

Review 4 Jul 2023
Recommended by customer in DG8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of 4kw solar PV string, inverter, 5kw battery system and later a changeover switch. Providing all the necessary documents for micro-generation acceptance.

"I have deliberately kept the narrative below quite factual and straightforward, but it doesn't tell you how helpful the company have been. I have great respect for the team, who were always helpful, courteous and patient about explaining things to me, whether on site or from their office. Some issues did arise, but they were sorted out by the company promptly, with proper explanations and no cost to me.

RJW sent a staff member to survey the house, and I was able to explain potential issues. They initially thought they might have to run a cable ditch from an outhouse, but this turned out not to be needed.

At the time, there were considerable delays in deliveries of the required goods and I thought they might not turn up until June. However, they contacted me to say if it were ok, they would come to do the installation in mid-April. The goods arrived as advised and were stored in my garage.

The first electrical team advised that there were some brackets missing and further fixing work would need to be done in the attic. The team fixing the PV panels were also on time and did the work in one day. I then needed to wait a few days for the system to be commissioned and a new electrician upgraded the work which had been done, completed the fixings and retested. He also advised that a different kind of RCD fuse should be supplied and fitted, but was still able to commission the system.

The phone app and how to understand it and use it were explained, with a recommendation that I should also view the instructional videos on YouTube, which were actually quite helpful.

Sorting out the paperwork for micro-generation was virtually painless. Rob had to ask for some of my electricity bills as there are two MPANs linked to my account (hopefully, not for much longer) and one was listed to a different address. He was then able to send the relevant certificates to me.

I also asked for a changeover switch to be fitted so that I could use PV or battery power in the event of a power cut. This happened some weeks later and the change of RCD fuse was done at the same time. I had been experiencing cutouts - flipping the mains power switch off - before the fuse was changed. The problem now appears to have been resolved, the system is running very smoothly and my grid usage has dropped like a stone.

I have been pleasantly surprised at how little grid power is used even when it's raining and I'm running "hungry" devices like the washing machine.
"
 
 
Team:
Rob, Steve, Elaine, Tam, Thomas, Jack and others
 
 
 

Review 26 Jun 2023
Recommended by customer in DG7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of solar panels and related battery storage and electrics.

"I was really impressed by the work carried out fitting solar panels to my property. The lead time from initial quote to work being complete was very short. Every step happened on the day agreed, with no changes to the schedule. The team carried out the work quickly and with minimum disruption. Everyone was friendly and professional throughout. Highly recommended!"
 
 
 
 

Review 16 Jun 2023
Recommended by customer in Dg29
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Solar panels and batteries fitted

"Kept us updated with progress and explained the system"
 
 
 
 

Review 16 Jun 2023
Recommended by customer in DG7
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of 32 solar panels and a battery pack.

"Helpful, personable principal and staff from start to finish.
A number of schemes were discussed and priced. The installation was quick, tidy and end user explanations were given.
Happy with the value for money."
 
 
Team:
Rob Wade
 
 
 

Review 15 Jun 2023
Recommended by customer in DG11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Twelve solar panels and batteries .

"All aspects of how solar panels work together with batteries. Winter months when days are shorter if extra charge needed for batteries then to switch to grid through the night when costs to do so are cheaper. Team arrived when expected and worked quickly and efficiently, and as I had a new roof fitted at the same time, they worked together with my roofers. I have to state that both roofing company and solar panel company are local to me and are well respected in their fields, and have worked together previously on other projects. Very satisfied with end result."
 
 
Team:
RJW. Electrical Services Ltd .
 
 
 

Review 15 Jun 2023
Recommended by customer in DG87
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of 16No. ground-mounted solar panels and 10kWh batteries with all associated electrical and ground works.

"Very professional company and employees. From initial contact for survey/quotation to site works and commissioning all employees were very courteous, professional, knowledgeable and tidy. I was kept well informed when works on site would take place and the site was kept tidy at all times with all packaging, rubbish etc removed from site.

I have absolutely no hesitation in recommending RJW Electrical Services for the installation of solar panel technologies."
 
 
Team:
Rob, Steve, Tony, Davie and the electricians (sorry didn't get their names)
 
 
 
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