Neilson Electrical Services Ltd

Burnfoot Yard
Moffat
Dumfries & Galloway
DG10 9QN

Electrician

Listed under:  Electricians
100% recommended   Rating Neilson Electrical Services Ltd 9.9/100
30 reviews since 2021
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 30 reviews since 2021
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed
 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 9.9/10 Value Rating 9.9
The price represents value for money
 
 
 
Recent Reviews 
 
" Kevin and his team were excellent to deal with from start to finish. His work was completed to an excellent standard and was carried out in a timely manner. He maintained communications with me at eve...."   more
 
" Tidy and competent tradesmen"   more
 
" They worked with our committee and did all the fault finding and causes then replaced wiring and fittings in the time stated. Very helpful and friendly kept the committee informed at all times"   more
 
" We are very satisfied with Neilson Electrical Services Ltd. During quotation Kevin took his time to explain everything and answered all of our questions. Right from the beginning he's displayed stron...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 96%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 90%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 90%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 3
available 2
class 2
clear 2
communications 2
competent 2
confidence 2
contact 2
definitely 2
Delighted 3
efficiently 3
Electrical 5
electrician 3
excellent 5
experience 2
explain 2
explained 2
extremely 2
fault 2
finding 2
finish 3
friendly 6
future 3
GOod 4
great 4
helpful 6
highly 9
integrity 2
Kevin 11
knowledgeable 2
manner 3
needed 2
Neilson 3
pleased 2
Prices 2
problem 2
professional 6
quality 2
quickly 2
recommend 6
recommended 3
recommending 2
satisfied 3
service 8
Services 4
solutions 3
standard 3
team 3
tidy 5
tradesmen 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 8 Mar 2025
Recommended by customer in DG2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of solar panels and battery storage system.

"Kevin and his team were excellent to deal with from start to finish. His work was completed to an excellent standard and was carried out in a timely manner. He maintained communications with me at every stage of the project to advise of what to expect. I would highly recommend Neilson Electrical Services to anyone."
 
 
Team:
Kevin Neilson
 
 
 

Review 7 Mar 2025
Recommended by customer in G115
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitted. New consumer unit. Tidy job and all relevant paperwork supplied.

"Tidy and competent tradesmen"
 
 
Team:
Kevin.
 
 
 

Review 7 Mar 2025
Recommended by customer in DG10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fault finding and putting right car park lighting including getting replacements.

"They worked with our committee and did all the fault finding and causes then replaced wiring and fittings in the time stated.
Very helpful and friendly kept the committee informed at all times"
 
 
Team:
Kevin Nelson and his apprentice
 
 
 

Review 26 Sep 2023
Recommended by customer in DG7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A complete rewire of an old stone house.

"We are very satisfied with Neilson Electrical Services Ltd. During quotation Kevin took his time to explain everything and answered all of our questions. Right from the beginning he's displayed strong communication skills which was very important for us and reassured us, he was the right choice. Both before and during works we have made some changes, these have been all addressed with both great politeness and flexibility.
Both Kevin and Robbie were very tactful and considerate when working around us, which made the whole experience a lot more bearable.
Their work ethic was exceptional everyday.

Overall we feel very lucky they were the team that worked in our house and we will definitely use them again in the future."
 
 
 
 

Review 17 May 2023
Recommended by customer in DG1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A complete rewire of a two bedroomed bungalow

"We had excellent service from this firm from very first contact.
It was explained prior to commencing, the amount of mess and dust that would be generated with this type of job, but after completion, you would not have known the electricians had been there. Everything was cleaned and tidy.
He was very accommodating with the slight alterations we wanted to make and even suggested ways to save money.
He has also made himself available in the future if we experience any problems or alterations we may decide to make.
Even though he experienced a few problems with the structure of the building, he still managed to finish in the agreed timescale.
He is highly recommended.
"
 
 
Team:
Kevin Nielson and his apprentice
 
 
 

Review 16 Feb 2023
Recommended by customer in DG5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Additional of 3 recessed sockets, conversion of 1 socket to a fuse switch. Also recessing of 4 existing sockets

"We are in the process of renovating the living room to modernize. Knew Kevin through a friend and contacted him on FB. Kevin was round within a matter of days to price the job up and then got to work a few days later. Really pleased with the work these guys have completed and within such a timely manner. The work was immaculate and they left the house in as clean a condition as they originally walked into. Kevin will most definitely be the electrician we use moving forward in all our future products and have already been recommending him to family and friends. You will not be disappointed."
 
 
Team:
Kevin Neilson and apprentice
 
 
 

Review 3 Jan 2023
Recommended by customer in ML11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installed a home ev charger

"First class service nothing to much trouble for keven and his team
Spotted a major hazzard in my house and Kevin got it sorted immediately
First class tradesmen thanks

Keith Graham"
 
 
Team:
Kevin and his team
 
 
 

Review 26 Oct 2022
Recommended by customer in DG10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Outdoor socket fitted

"Great service - very friendly."
 
 
Team:
Kevin Neilson
 
 
 

Review 21 Aug 2022
Recommended by customer in DG10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Complete design/installation of all electrical systems to a new build house. This included the planning/design/installation/testing and commissioning.

"Neilson Electrical Services have been 1st class in the service and expertise that they have provided.
Whilst the job is not yet complete, the level of service and professionalism that we have seen is outstanding.
Highly recommended."
 
 
Team:
Kevin Neilson/Robbie Minto
 
 
 

Review 21 Aug 2022
Recommended by customer in DG5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full Rewire of house.

"Kevin carried out a rewire of my house when i first bought it and I couldn’t recommend him highly enough. Very friendly, does a great job and all very tidy work at a good price."
 
 
Team:
Kevin Neilson
 
 
 

Review 16 Aug 2022
Recommended by customer in DG5
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A full rewire of a100+ year old property. Over the years additional wiring had been installed as the property was extended and updated.The property is a large 3 bedroomed granite house with a sunroom/utility room extension with power to a separate garage.

"Kevin was professional in his approach to the work.It was clear from the age and configuration of the wiring that it was not going to be a straightforward job, but Kevin was able to problem solve and be creative in finding solutions. He communicated the progress and challenges clearly, involving me in decision making.
As the work progressed more time and materials than first anticipated were needed, but Kevin stayed within the estimate. He struck me as someone who strives to provide a high quality of service delivered with integrity."
 
 
Team:
Kevin Neilson, Robbie and Norman.
 
 
 

Review 5 Aug 2022
Recommended by customer in DG10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
An electrical safety check on my new workshop which also included fixing some issues, tidying some wiring and giving advice.

"Excellent service and great quality work from the electrician and his apprentice.

I was given confidence in their work and would use them again for any electrical work.

5 star..."
 
 
Team:
Kevin
 
 
 

Review 4 Aug 2022
Recommended by customer in DG10
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Full rewire of the house including fitting new smoke/heat detectors.

"Very happy with the work carried out."
 
 
Team:
Kevin and Robie
 
 
 

Review 4 Aug 2022
Recommended by customer in DG10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
* smoke alarms and carbon monoxide monitor installed throughout house * adding light and socket to porch * fixing wiring and switch to wall * identifying which part of circuits was causing outage and fixing it

"Highly professional, competent, responsive, understanding, trustworthy, efficient and a pleasure to work with. Prices were reasonable. Some of the work was challenging/complex and this company was able to identify solutions and carry them out extremely efficiently and well. They also fitted in around other trades eg joiner and were able to fit in to an extremely tight timetable. They cleared up after the work was complete. They were extremely pleasant to work with. I would have no hesitation in recommending this company to anyone requiring electrical work to be carried out."
 
 
Team:
Kevin and his assistant
 
 
 

Review 4 Aug 2022
Recommended by customer in EH23
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Bringing the property up to spec for an EiCR.

"Amazing service from start to finish.

Dates given were adhered to. Prices given were unsurpassed. Genuinely delighted with finish."
 
 
Team:
Kevin and "the boy"
 
 
 

Review 4 Aug 2022
Recommended by customer in DG1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Install new standard fire/carbon monoxide alarms, electric sockets and switches and new lighting in kitchen

"Kevin was easy to contact and always got back to me promptly. He kept me updated on the schedule of work and fitting in with other tradesmen was not an issue.

As with most older houses we had some surprises along the way, Kevin was good at problem solving and was able to provide good solutions to any of these issues.

Work was very tidy and completed to a high standard, we are very pleased with the result."
 
 
Team:
Kevin did most of the work himself (some help from his apprentice) - great to deal with, very pleasant and will definitely contact again for future electrical work
 
 
 

Review 3 Aug 2022
Recommended by customer in DG10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
He fitted smoke detectors to my five bed house and connected outside lights for my pond.

"Very proffessional and would not hesitate to use him again. I cannot fault his workmanship and timekeeping. The price shown is approximate for all work done.
"
 
 
 
 

Review 1 Nov 2021
Recommended by customer in DG10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A hotchpotch of small jobs - additional sockets; new lights in wardrobes and under stairs; outside security light installation; repair to cooker hood panel etc.
 

"Kevin always comes when he says he will (and is quickly available in an emergency). The work was completed quickly, efficiently, and effectively. He tidies up before leaving always respecting my property.
I have complete confidence in his professional and personal integrity and am delighted to commence and recommend his services."
 
 
 
 
 
 

Review 7 Oct 2021
Recommended by customer in DG10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of three additional five detectors
 

"Job well done in a very professional manner."
 
 
 
 
 
 

Review 27 Sep 2021
Recommended by customer in DG10
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Internal and external sockets fitted.
Ceiling light fitted repair to external light fitting
 

"Kevin was extremely helpful. Provided clear explanations of the work and what it would involve. Provided options and pros/cons
Kept in touch, got an appointment to add to my calendar sent a reminder of time of arrival the day before. Tidy work, thoughtful (provided a means to keep broadband connected so that it would not disturb my work) "
 
 
 
 
Team:
Kevin Neilson
 
 
 
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