Pro-Spark Electrical Contractors NE Ltd

16 Cromwell Road, Whickham
Newcastle Upon Tyne
Tyne and Wear
NE16 4TB

Electrician

Listed under:  Electricians
100% recommended   Rating Pro-Spark Electrical Contractors NE Ltd 10/100
1 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
 10 /10 Overall Rating 10.0/10
Based on 1 reviews since 2014
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed
 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 10/10 Value Rating 10.0
The price represents value for money
 
 
 
Recent Reviews 
 
" From the moment the electrician walked into the house he approached the job in a professional and courteous manner. He had a good idea as to what the fault was likely to be and within a few minutes ha...."   more
 
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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 




Customer Reviews
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Review 19 Nov 2014
Recommended by customer in NE16
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Electrical Diagnostic/Fault Finding

"From the moment the electrician walked into the house he approached the job in a professional and courteous manner. He had a good idea as to what the fault was likely to be and within a few minutes had identified and remedied the cause of the problem (two short circuits). At no point did I feel I was going to be "ripped off", the final bill was I believe to be a fair charge for the work carried out. If my experience is typical of his approach to all customers, I would have no hesitation in recommending Electromark. "
 
 
 
 
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