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Quality
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10/10
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The quality of the work was as expected and agreed
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Tidy
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10/10
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There was little disruption and the site was left clear and tidy
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Service
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10/10
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The team was friendly, helpful, considerate and professional
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Value
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10/10
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The price represents value for money
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Show All
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Charges
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Yes
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Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
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Timing
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Yes
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Before starting work, did the firm explain when the work was expected to start and finish?
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Payment
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Yes
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Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
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Reliable
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Yes
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During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
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Invoice
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Yes
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On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
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Customer Review
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RCS carried out a full kitchen renovation for us, including removing the old kitchen, repairing and preparing the floor for underfloor heating, and making structural changes by removing a brick wall and rebuilding a new timber frame wall slightly further back.
They installed a two-zone underfloor heating system, fully rewired the kitchen, upgraded the consumer unit, earth, tails and bonding, and brought everything up to current regulations with certification provided. They also carried out all new plumbing works and adjusted existing pipework.
Additional work included new insulation in the roof space, replastering the ceiling and walls, installing an interlinked fire alarm system, and completing the full kitchen installation. All labour, materials, trades and waste removal were organised and managed by RCS.
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Full kitchen install