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Quality
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10/10
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The quality of the work was as expected and agreed
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Tidy
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10/10
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There was little disruption and the site was left clear and tidy
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Service
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10/10
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The team was friendly, helpful, considerate and professional
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Value
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7/10
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The price represents value for money
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Show All
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Charges
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Yes
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Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
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Timing
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Yes
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Before starting work, did the firm explain when the work was expected to start and finish?
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Payment
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Yes
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Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
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Reliable
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Yes
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During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
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Invoice
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Yes
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On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
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Customer Review
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I first came across Premier Electrical 18 months ago, and Mark and his team have done several jobs for us since, including:
- Electrical checks for a newly purchased property
- Urgent making safe of an exploding socket....
- Fitting new sockets
- Installing smoke and carbon monoxide detectors
- Fixing a non-functional central heating system on a chilly winter day, at short notice and in time for my 80 year old mother-in-law''s visit
- Answering numerous queries out of hours
- Helping put us in touch with other excellent trades people
I''m sure I''ve missed things from this list - we basically rely on Mark and his team for a host of issues, and he is always on the end of the phone for us.
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Team:
Mark, Dan
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