N R G Services Electrical Contractors Ltd

3 Bunwell Road, Spooner Row
Wymondham
Norfolk
NR18 9LH

Electrician

Listed under:  Electrical Test & Inspection, Electricians
100% recommended   Rating 9.9/10
175 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 175 reviews since 2010
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed
 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Very helpful and thought full. "   more
 
" Neil and Conner provide a reliable, friendly, trustworthy and experienced service. We use them for all our electrical issues. "   more
 
" Work completed as requested. "   more
 
" I had to slightly badger Neil for an estimate, then a date but when all that was arranged everything went very smoothly. Conor was left to do the main work and he was a mode of expertise, friendliness...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 98%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 93%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 95%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 10
advise 4
agreed 4
Arrived 4
best 5
care 4
charges 4
Clean 13
cleaned 5
Conor 5
courteous 6
definitely 7
dust 4
Efficient 21
efficiently 9
electrical 11
electrician 7
Excellent 34
explained 13
extremely 8
finish 4
Fitted 5
fittings 4
friendly 19
friends 5
good 26
Griffin 8
Happy 14
helpful 19
highly 12
light 5
manner 5
neat 6
Neil 42
NRG 29
pleasant 5
pleased 18
polite 17
professional 34
prompt 4
quality 7
recommend 34
recommended 10
recommending 8
reliable 15
satisfied 7
service 35
Services 24
standard 10
Tidy 26
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 Nov 2019
Recommended by customer in NR9
 My Age: 70 + 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Change of rose box and general electrical update of bungalow.
 

"Very helpful and thought full. "
 
 
 
 
Team:
Conor Neil
 
 
 

Review 12 Nov 2019
Recommended by customer in NR17
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Testing of electrical system and fixing issues sorted and fitting new circuit breather
 
Cost: £1000

"Neil and Conner provide a reliable, friendly, trustworthy and experienced service. We use them for all our electrical issues. "
 
 
 
 
Team:
Conor Neil
 
 
 

Review 29 Jul 2019
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
EICR double IA socket external double socket under stairs extend BJ point.
 
Cost: £411

"Work completed as requested. "
 
 
 
 
Team:
Neil Griffin Conor Wise
 
 
 

Review 28 May 2019
Recommended by customer in NR17
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete electrical inspection
Replacing halogen ceiling lights in 2 baths and kitchen
Replacing cooker hood light.
 
Cost: £850

"I had to slightly badger Neil for an estimate, then a date but when all that was arranged everything went very smoothly. Conor was left to do the main work and he was a mode of expertise, friendliness and tidiness. Excellent all round. "
 
 
 
 
Team:
Neil Griffin Conor Wise
 
 
 

Review 23 May 2019
Recommended by customer in NR18
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing old wiring and fittings, installing new wiring and fittings to a higher standard. Rectifying old problems with power installations.
 
Cost: £1347

"First class job and I would always use NRG for any future work and recommend them to my friends and associates. "
 
 
 
 
Team:
Neil Griffin Conor Wise
 
 
 

Review 23 May 2019
Recommended by customer in NR18
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To install a new outside lights on the side of the house, (supplied by me) wiring adjusted to suite.
To supply and install a new IP rated double socket to replace the broken one on the rear of the property.
 
Cost: £78

"I didn't ask for a quote as Neil had previously done work for me on two occasions previously and I had been extremely pleased with the work and price. "
 
 
 
 
Team:
Neil Griffin Conor Wise
 
 
 

Review 20 May 2019
Recommended by customer in WR18
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting a new hob's switch.
 

"Good job. "
 
 
 
 
Team:
Neil Conor
 
 
 

Review 20 May 2019
Recommended by customer in NR17
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement and re-wiring of two multi-switched landing ceiling light.
 
Cost: £45

"Excellent service
Arrived on time
Good workmanship
We would use this firm again without hesitation. "
 
 
 
 
Team:
Neil Conor
 
 
 

Review 15 May 2019
Recommended by customer in NR17
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Upgrade electrics and run power to garage
 
Cost: £1000

"Very good service on time on budget."
 
 
 
 
Team:
Neil Conor
 
 
 

Review 8 May 2019
Recommended by customer in NR18
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace plug sockets,
make bigger ones
Move a rose and replace in several rooms
 
Cost: £379

"I have used Neil on several occasions.
Always reliable and professional."
 
 
 
 
Team:
Neil Conor
 
 
 

Review 29 Apr 2019
Recommended by customer in NR18
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting of external light.
 
Cost: £30

"I have always found Neil to be courteous, reliable and his work has been 1st class. We've had several jobs done and would not hesitate to use again. "
 
 
 
 
Team:
Neil Conor
 
 
 

Review 1 Apr 2019
Recommended by customer in NR16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £342

"Fitted spotlights in bathroom put up two new light fittings that we provided in work room. Removed a redundant light from outside front door and put in new switch. Adjusted height of lounge light checked earth connections. Over the last 4 years NRG services have done a wide range of electrical work for us. It has been of this excellent standard throughout. Overall Neil has been one of the best electrician. We have ever used."
 
 
 
 
Team:
Neil Conor
 
 
 

Review 28 Mar 2019
Recommended by customer in NR1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of electrical consumer unit.
Replacement of out of data smoke alarms.
 
Cost: £934

"Excellent service, prompt , on time, neat and tidy."
 
 
 
 
Team:
Neil Griffin Conor Wise
 
 
 

Review 26 Mar 2019
Recommended by customer in NR12
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Variable costs as work was done over a period of time.
 

"Excellent, professional workmanship"
 
 
 
 
Team:
Neil Griffin Conor Wise
 
 
 

Review 25 Mar 2019
Recommended by customer
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Neil Conor
 
 
 

Review 18 Mar 2019
Recommended by customer in NR18
 My Age: 70 + 
 I'm: Male 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement fan for bathroom switch for kitchen lights.
 
Cost: £125

"Nick and Conor were friendly, tidy and worked very professional to complete the job. They were very tidy and cleared up afterwards. The price charged was very fair and I would, and have, recommend them to friends. "
 
 
 
 
Team:
Neil Conor
 
 
 

Review 11 Mar 2019
Recommended by customer in IP20
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of new fuse board. Replacement of two smoke alarms-wired in. Replaced light ceiling flex. Tested (PAT) two appliances.
 
Cost: £832

"Neil was very helpful and accommodating. Very clear explanations of work carried out. Prompt, clean/tidy wok- used dust sheets. No hesitation in recommending NRG services."
 
 
 
 
Team:
Neil Griffin Conor Wise
 
 
 

Review 5 Mar 2019
Recommended by customer in NR6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete new electrical installation to industrial building.
 
Cost: £20000

"Neil was very helpful at decision stage giving sound advise. Installation had to be co-ordinated with builders progress.
Neil and Conor are highly recommended. "
 
 
 
 
Team:
Neil Conor
 
 
 

Review 5 Mar 2019
Recommended by customer in NR17
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete wiring in a new self-blind house.
 
Cost: £8000

"Neil and Conor were very professional throughout the installation.
No details was too small. They worked well with other tradesmen and were on time and within budget.
Neil gave us a lot of advise as the build progressed for which we were very grateful. All round an excellent job. "
 
 
 
 
Team:
Neil Conor
 
 
 

Review 5 Mar 2019
Recommended by customer in NR5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Updating central heating controls.
 
Cost: £252

"We have used Neil before and have always been happy with the quality of his work and would recommend him to others. "
 
 
 
 
Team:
Neil
 
 
 
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