JSC Lettings - Lettings

4 Steeple Point
Ascot
Berkshire
SL5 7TX

Estate Agents

Listed under:  Lettings Agents
100% recommended   Rating JSC Lettings - Lettings 9.7/100
14 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 14 reviews since 2014
 
 
 
Professional 9.6/10 Professional Rating 9.6
The firm acted professionally at all times
 
Knowledgeable 9.6/10 Knowledgeable Rating 9.6
The firm showed a good knowledge of local market conditions
 
Friendly 9.7/10 Friendly Rating 9.7
The staff are friendly and give clear and helpful information
 
Helpful 9.8/10 Helpful Rating 9.8
The firm helped in the negotiations between landlord and tenant
 
 
 
Recent Reviews 
 
" As a landlord I am very happy with my agent. Mr Terry Ward-Hall of JSC Lettings."   more
 
" JSC Lettings conducted their business in a friendly, professional manner. They have responded immediately to any repairs required. I could not speak highly enough of them and would recommend them to a...."   more
 
" We have known Mr Terry Wardhall of JSC Lettings for over a decade. We have found him to be very knowledgeable, honest and reliable."   more
 
" We have known Mr Terry Wardhall of JSC Lettings for over a decade. We have found him to be very knowledgeable, honest and reliable."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Landlords: Ombudsman: 100%
LANDLORDS. Did the agent tell you about their membership of the Ombudsman scheme?
 
Landlords: Advice: 100%
LANDLORDS. Did the agent advise you on a rental figure reflecting the current market for similar properties?
 
Landlords: Terms: 100%
LANDLORDS. Did the agent confirm your requirements, all fees and charges and their Terms of Business?
 
Landlords: Viewing: 100%
LANDLORDS. Did the agent agree the viewing arrangements with you and comply with these arrangements?
 
Landlords: Marketing: 88%
LANDLORDS. Did the agent ask whether the property should stay on the market after the offer was accepted?
 
Landlords: Client Account: 100%
LANDLORDS. Did the agent confirm that they hold money from tenants in a separate client bank account?
 
Landlords: Deposit Scheme: 100%
LANDLORDS. Did the agent tell you which Tenancy Deposit Scheme they are registered with?
 
Landlords: References: 100%
LANDLORDS. Did the agent take due care in obtaining references of potential tenants?
 
Tenants: Ombudsman: 100%
TENANTS. Did the agent tell you about their membership of the Ombudsman scheme?
 
Tenants: Marketing: 83%
TENANTS. Did the agent tell you whether the property would stay on the market until your tenancy agreement came into force ?
 
Tenants: Deposits: 100%
TENANTS. Did the agent confirm that any money you pay to them will be held in a separate client bank account?
 
Tenants: Deposit Scheme: 100%
TENANTS. Did the agent tell you which government-backed protection scheme they use to protect your deposit?
 
Tenants: Agreement: 100%
TENANTS. Did the agent give you the opportunity to review the tenancy agreement before signing?
 
Tenants: Inventory: 100%
TENANTS. Did the agent provide a schedule of the condition of the property and, if furnished, an inventory of the contents?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

decade 2
friendly 2
JSC 4
knowledgeable 2
Lettings 4
manner 2
professional 3
recommend 2
recommended 2
reliable 2
service 2
Terry 2
Wardhall 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 25 Apr 2014
Recommended by customer in GU25
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Chalet bungalow. 5 bed 3 bath, 3 car garage, set in spacious grounds.
 

"As a landlord I am very happy with my agent. Mr Terry Ward-Hall of JSC Lettings."
 
 
 
 
 
 

Review 25 Apr 2014
Recommended by customer in SL5
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
4 bed house Ascot Berks.
 
 
 
 
 

Review 25 Apr 2014
Recommended by customer in GU25
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Refurbished character semi close to railway station and schools.
 
 
 
 
 

Review 2 Apr 2014
Recommended by customer in GU15
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
A 3 bed apartment in block of 7 apartments.
 

"JSC Lettings conducted their business in a friendly, professional manner. They have responded immediately to any repairs required. I could not speak highly enough of them and would recommend them to anyone either as landlord or tenant."
 
 
 
 
 
 

Review 2 Apr 2014
Recommended by customer in SL5
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
A spacious 4 bedroom detached Ranch-style family home set in extensive walled gardens and located in private Parkland estate. Also features basement providing 2 additional rooms suitable as 5th bedroom or family room.
 

"We have known Mr Terry Wardhall of JSC Lettings for over a decade. We have found him to be very knowledgeable, honest and reliable."
 
 
 
 
 
 

Review 2 Apr 2014
Recommended by customer in SL5
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Substantial 5 bedroom detached property set in 2 acres of landscaped gardens within a private parkland estate. Also features annex with self contained bedsitting room with bathroom.
 

"We have known Mr Terry Wardhall of JSC Lettings for over a decade. We have found him to be very knowledgeable, honest and reliable."
 
 
 
 
 
 

Review 29 Mar 2014
Recommended by customer in RG42
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
2 bedroom end terrace.
 
 
 
 
 

Review 29 Mar 2014
Recommended by customer in RG42
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
2 bed, semi detached house in Warfield, Berkshire.
 

"A very friendly, professional and efficient service. Would definitely recommend to others."
 
 
 
 
 
 

Review 29 Mar 2014
Recommended by customer in SL5
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Bungalow in Sunninghill Berkshire.
 

"I have absolute confidence in Tenny Ward-Hall. He has always been responsive & open to solving issues in a very practical manner. I have recommended him to friends & colleagues."
 
 
 
 
 
 

Review 28 Mar 2014
Recommended by customer in TW20
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
5 bedroom, 4 reception rooms modern detached house.
 
 
 
 
 

Review 28 Mar 2014
Recommended by customer in GU25
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Four bed house, garden amazing wood floors. Lots of character. Big conservatory.
 
 
 
 
 

Review 28 Mar 2014
Recommended by customer in SL5
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
4 bedroom townhouse integral garage, 2 bathroom, 1 cloakroom, garden.
 

"I have been using JSC Lettings for over 14 years and would not consider any other agent. At one point I had 6 properties with them and they provided a faultless & very professional service. I have since recommended them to my son who is now also using them successfully."
 
 
 
 
 
 

Review 28 Mar 2014
Recommended by customer in SL5
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
3 bed, 3 bath, 3 floors semi detached house integral garage in Ascot, Berks.
 
 
 
 
 

Review 26 Mar 2014
Recommended by customer in GU25
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
5 bed detached executive home.
 

"The tenancy has letter of indemnity not a deposit hence N/A to two questions."
 
 
 
 
 
 
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