Mitchell and Partners (Ash Vale) - Sales

1 Station Approach
Ash Vale
Surrey
GU12 5LP

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating Mitchell and Partners (Ash Vale) - Sales 9.8/100
58 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 58 reviews since 2007
 
 
 
Professional 9.8/10 Professional Rating 9.8
The firm acted professionally at all times

 
Knowledgeable 9.7/10 Knowledgeable Rating 9.7
The firm showed a good knowledge of local market conditions

 
Friendly 9.8/10 Friendly Rating 9.8
The staff are friendly and give clear and helpful information

 
Helpful 9.8/10 Helpful Rating 9.8
The firm helped in the negotiations between buyer and seller

 
 
 
Recent Reviews 
 
" Wally and the team were great from start to finish. From arranging a last-minute viewing to keeping us regularly updated throughout the final stages. Would recommend the service - thank you!"   more
 
" We found Mr Walsh most helpful but respectful and professional throughout our purchase! Was always at hand to give advice that was honest and would not hesitate to recommend him to all! Followed t...."   more
 
" Mitchells helped my mum sell her bungalow. The process was explained to us fully, terms of business agreed and comparative sale prices of similar properties in the area provided and guidance give...."   more
 
" Mr Walsh was very professional in dealing with all aspects of selling the property and gave us a realistic price we could expect which proved to be the case, he was always very polite and kept us info...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Sellers: Ombudsman: 89%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 80%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 97%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 97%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 94%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 76%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 88%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 97%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 3
advice 4
Ash 5
available 4
buyers 5
buying 5
chain 5
estate 13
Excellent 14
experience 8
extremely 4
Friendly 9
good 10
helpful 16
highly 11
honest 6
information 6
informed 8
just 4
keeping 5
keys 5
knowledgeable 4
local 6
market 6
Mitchell 21
offer 7
Partners 21
personal 4
phone 4
polite 5
process 6
professional 19
progress 4
properties 4
property 19
purchase 9
really 5
recommend 18
sale 16
sell 6
sellers 8
selling 9
service 23
sold 4
solicitors 4
thank 6
touch 4
Vale 5
Wally 18
Walsh 11
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 24 Mar 2021
Recommended by customer in GU16
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3-bedroom semi-detached house, Mytchett, Surrey
 
Cost: £375000
 

"Wally and the team were great from start to finish. From arranging a last-minute viewing to keeping us regularly updated throughout the final stages. Would recommend the service - thank you!"
 
 
Team:
Wally
 
 
 


Review 23 Mar 2021
Recommended by customer in GU15
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Terraced house Mytchett
 
Cost: £340
 

"We found Mr Walsh most helpful but respectful and professional throughout our purchase! Was always at hand to give advice that was honest and would not hesitate to recommend him to all! Followed through from beginning to end with a calm precise manner! An excellent example of what a good estate agent should be though sadly few and far between! Excellent customer care!"
 
 
Team:
Mr W Walsh
 
 
 


Review 20 Mar 2021
Recommended by customer in GU12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1960s bungalow in Ash Vale
 
Cost: £390000
 

"Mitchells helped my mum sell her bungalow.

The process was explained to us fully, terms of business agreed and comparative sale prices of similar properties in the area provided and guidance given as to a sensible selling price. There was no ‘hard sell’ and our agent was sensitive to the fact that my mum was selling her home of more than 50 years.

The office was always available, service polite and helpful and calls always returned.

The process was quite lengthy, due to delays on the part of the solicitors for the property my mum has purchased and to an issue on the part of my mum’s buyer. However, Mitchells kept us up to date with all developments along the way and our agent was very proactive in terms of contacting the other agents and solicitors in the chain.

"
 
 
Team:
Wally Walsh and Jane in the office
 
 
 


Review 28 Feb 2021
Recommended by customer in EX16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1930''s semi detached ,3 bed, 2 reception
 
Cost: £375000
 

"Mr Walsh was very professional in dealing with all aspects of selling the property and gave us a realistic price we could expect which proved to be the case, he was always very polite and kept us informed at all times. I have no hesitation in recommending Mitchell and partners for selling properties the service was excellent."
 
 
Team:
Wally Walsh
 
 
 


Review 21 Oct 2020
Recommended by customer in GU12
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bedroom house in Ash.
 
Cost: £425000
 

"I would highly recommend Mitchell and Partners as both a buying and selling agent. Wally was professional and very knowledgeable about the area. He was very diligent when we had an offer on our house, and made sure that the chain was secure before advising us to accept the offer. This meant that our first offer went through to completion. He was very diligent with finding out the status of our sale, and regularly kept me up to date on the progress.

Wally is not a ‘typical’ estate agent, there was no hard selling and he was very open and honest. He was easy to work with and his experience was very valuable.

"
 
 
Team:
Wally Walsh
 
 
 


Review 11 Oct 2020
Recommended by customer in GU12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom, detached house in Ash Vale.
 
Cost: £721000
 

"We have been very impressed with Mitchell and Partners. Wally Walsh was extremely professional throughout the sale of the property. He impressed us from the outset with his knowledge of the area and his approach, which was why we instructed the firm. He kept us informed at all stages of the transaction and even kept in touch during the lockdown period. We would not hesitate to recommend or to use the company again. Many thanks to Wally and his team."
 
 
Team:
Wally Walsh
 
 
 


Review 10 Oct 2020
Recommended by customer in GU12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached freehold 3-bed house in Ash, Surrey.
 
Cost: £430000
 

"Mitchell and Partners in Ash Vale were not my agents but the agents for my sellers. That makes it all the more amazing that they not only went the extra mile professionally, but helped me in lots of practical ways to ensure the move went smoothly. They gave me contacts for a surveyor and electrician before the purchase, and afterwards helped me find a handyman, plumber etc when they had nothing to gain from helping me. Nothing has been too much trouble. I cannot recommend them highly enough. Linda"
 
 
Team:
Wally Walsh
 
 
 


Review 24 Sep 2020
Recommended by customer in Gu12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
semi-detached chalet bungalow 3/4 bedrooms spacious living area large garden garage with good size driveway surrey.
 
Cost: £375000
 

"A very professional service catered to all aspects of selling property
would highly recommend."
 
 
Team:
Wally Walsh
 
 
 


Review 23 Sep 2020
Recommended by customer in GU12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bed semi detached in ash vale
 
Cost: £370000
 

"From start to finish Mitchell’s estate agents, ash vale, were professional, polite, communication was excellent and they did as much as they could to make sure our purchase went smoothly. I would highly recommend them"
 
 
Team:
Mr Wally walsh
 
 
 


Review 23 Jun 2020
Recommended by customer in GU12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
We just bought a 3 bedroomed detached property through Mitchell and partners that is located in Ashvale. It offered a lovely location and was vacant so we had a very short chain.
 
Cost: £450000
 

"We dealt with Wally Walsh who made the whole experience seamless. Very knowledgeable about the property, answered all questions and queries via phone or email in a timely manner and even knew our solictor which was an added bonus.

The entire purchase from offer to completion took just under 5 weeks which was brilliant. We would not hesitate in using Wally's services and Mitchell and Partners again. A grown up professional company that really stood out for us when compared to a previous experience with another local estate agent.

Thank you for making our move so simple and we really love our new home. Warm regards, Josie Burrell and Mark Williams"
 
 
Team:
Wally Walsh
 
 
 


Review 20 May 2020
Recommended by customer in GU11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
I have successfully purchased a 1 bed retirement property in Aldershot
 
Cost: £70000
 

"Mitchell & Partners were very professional, helpful and considerate at all times - excellent customer service from the whole Team - Thank you!"
 
 
Team:
Wally Walsh
 
 
 


Review 2 Jan 2020
Recommended by customer in GU10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
flat in tongham surrey
 
Cost: £205000
 

"good service from mr w walsh from start to sale of propery"
 
 
Team:
mr wally walsh
 
 
 


Review 2 Jan 2020
Recommended by customer in GU10
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom flat in Tongham
 
Cost: £205000
 

"It was a pleasure to deal with Mitchell and Partners. Our estate agent Wally Walsh was lovely and very much approachable. I loved the fact that he always attended the phone call even when he was busy and told me he is on another phone call and will talk to me in 2min rather than ignoring my phone calls and the fact that he maintained that relationship from start to end of the deal.
Wally was excellent in keeping me updated about what was happening at every single step of this purchase.
He was very helpful in chasing solicitors when we had a bit of delay in documents exchange.
When we collected keys for our new home we recieved flowers with it which I felt was a lovely gesture (new home present as per my little daughter). I think company really cares about customer experience. I will happily use them again if I am buying another home.
"
 
 
Team:
Wally Walsh
 
 
 


Review 2 Jan 2020
Recommended by customer in GU52
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3-bedroom detached Victorian property in Church Crookham.
 
Cost: £585000
 

"I engaged Wally to sell my own property back in 2004, and from the very positive experience I had then, I wanted to use him again. Due to issues with the property and the land it's on, this sale was not straightforward at all. The photography of the property was superb and the details were faultless. From the initial open-house marketing right through to completion, Wally gave constructive suggestions to the problems that arose, drawing on his wealth of knowledge and experience, and guided me to seek legal advice when he felt that it was appropriate to do so. Wally was instrumental in keeping others in the chain informed of progress or seeking information from them - nothing was too much trouble for him. He has a natural charm and enthusiasm, which was very welcome during some of the trickier moments, but he was never pushy and has complete integrity. I have absolutely no hesitation in wholeheartedly recommending Wally to other sellers.
"
 
 
Team:
Wally Walsh
 
 
 


Review 12 Dec 2019
Recommended by customer in GU52
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom Detached Victorian house in Fleet area
 
Cost: £585000
 

"There were some complicated circumstances associated with this purchase and Mitchell and partners were very pro active and helpful in getting the sale completed. They were genuinely helpful, never tried to sell us any extra products and were always available at the end of the phone even though they were employed by the sellers and not us. Very experienced and practical and if I was to sell a house I would use them. Once the sale was completed Wally came around with a gift for the house."
 
 
Team:
Wally Walsh
 
 
 


Review 12 Dec 2019
Recommended by customer in GU12
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 Bed Semi-Detached house Ash
 
Cost: £334000
 

"We sold our house in 2019, a challenging time when house prices were falling and when the housing market was sluggish. Wally Walsh is an outstanding estate agent.

He was sensitive to our requirements and got us the best price in the market. Although they may come across as slightly traditional in their methods, they do use all the standard marketing channels including the prominent marketing website. However, what makes stands apart from the rest, is the truly personalised service they offer!

They are experienced, professional, honest, conscientious and pragmatic.

I would highly recommend Mitchell and Partners.

"
 
 
Team:
Wally Walsh and Jane
 
 
 


Review 23 Nov 2019
Recommended by customer in GU12
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi detached Ash
 
Cost: £334000
 

"I brought my current property through Mitchell and Partners, Ash Vale.

Wally was very personable and friendly from the start and such a lovey man!

He really helped with the negotiations between my seller and my buyer.
Wally was very helpful, going what I thought was above and beyond.
I had already instructed a different agent to sell my property who proved very unhelpful.
If it wasn’t for Wally helping out so much with that agent, we may not have completed.

I would absolutely use Wally to sell any future property.

Thank you for all your help!

Kate Dixon"
 
 
Team:
Wally Walsh
 
 
 


Review 19 Aug 2019
Recommended by customer in GU12
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 Bedroom end of terrace house. Located in Ash
 
Cost: £315000
 

"Great experience and great to deal with.
Many thanks"
 
 
Team:
Wally Walsh
 
 
 


Review 12 Feb 2019
Recommended by customer in GU12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom detached house in Ash Vale
 
Cost: £435000
 

"Very impressed with the excellent service provided. Wally was professional & helpful, friendly and trustworthy. Would highly recommend Mitchell & Partners (Ash Vale) to other sellers."
 
 
Team:
Wally Walsh & Jane
 
 
 


Review 4 Dec 2018
Recommended by customer in GU12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached House, Ash, Surrey
 
Cost: £400000
 

"Mitchell & Partners are a well established estate agent with a good reputation. They offer a traditional approach and are professional and friendly. They don't put pressure on buyers or hard sell like some other local agents. Wally handled all of the viewings and the sale negotiation which was very helpful. I would definitely recommend them to other sellers."
 
 
Team:
Wally Walsh
 
 
 

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