Countryside Estates - Sales

205 High Road
Benfleet
Essex
SS7 5HY

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating Countryside Estates - Sales 9.8/100
284 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 284 reviews since 2011
 
 
 
Professional 9.8/10 Professional Rating 9.8
The firm acted professionally at all times
 
Knowledgeable 9.8/10 Knowledgeable Rating 9.8
The firm showed a good knowledge of local market conditions
 
Friendly 9.8/10 Friendly Rating 9.8
The staff are friendly and give clear and helpful information
 
Helpful 9.8/10 Helpful Rating 9.8
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" Our initial dealings were with Richard who to our offer and negotiated our purchase, he was professional and efficient at all times. There after we were looked after by Stephanie who was consistently ...."   more
 
" Fantastic professional service throughout the transaction."   more
 
" Stephanie and her colleagues were professional and efficient throughout. Stephanie, in particular, went over and above every step of the way, right down to presenting my parents with a bouquet of flo...."   more
 
" Extremely happy with countryside estates from the start of the property going on the market to the completion of sale.. stephenie who dealt with our uncles sale was very professional, polite, kind and...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 92%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 90%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 99%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 97%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 92%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 79%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 89%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 97%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 97%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 18
Andy 27
available 12
Benfleet 24
best 17
buyer 16
buyers 14
buying 32
calls 14
communication 22
Countryside 130
definitely 23
estate 43
Estates 88
excellent 49
experience 22
Extremely 44
finish 21
friendly 47
friends 20
good 38
great 20
happy 28
hard 19
help 25
helpful 86
highly 25
impressed 18
informed 46
knowledge 18
market 22
pleased 25
process 65
professional 113
property 82
purchase 42
really 21
received 24
recommend 77
recommending 19
Richard 32
sale 64
sell 27
selling 28
service 102
sold 22
Stephanie 73
team 45
thank 28
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 11 Oct 2019
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached House Thundersley Village

"Our initial dealings were with Richard who to our offer and negotiated our purchase, he was professional and efficient at all times. There after we were looked after by Stephanie who was consistently excellent. She kept us informed of progress at all times and was very proactive in providing assistance and advice when the inevitable hiccups occurred. I am certain that were it not for Stephanie’s hard work exchange and completion would have been delay. I would certainly recommend Countryside Estates to a friend a will likely sell with them if we ever decide to move on."
 
 
Team:
Stephanie
 
 
 

Review 24 Sep 2019
Recommended by customer in Ss73
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
5 Bed house

"Fantastic professional service throughout the transaction."
 
 
Team:
Stephanie Jones
 
 
 

Review 31 Aug 2019
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi-detached bungalow, Benfleet

"Stephanie and her colleagues were professional and efficient throughout. Stephanie, in particular, went over and above every step of the way, right down to presenting my parents with a bouquet of flowers upon completion."
 
 
Team:
Stephanie
 
 
 

Review 15 Aug 2019
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow

"Extremely happy with countryside estates from the start of the property going on the market to the completion of sale.. stephenie who dealt with our uncles sale was very professional, polite, kind and considerate and always available for queries or questions..also always updating me with how things were moving along..

A quick and stress free sale from start to finish..
Thank you to countryside estates
Debbie."
 
 
Team:
Stephanie
 
 
 

Review 15 Aug 2019
Recommended by customer in W10
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
5 Bedroom / 2 living rooms / Dining room / Garage and Swimming Pool - located in Benfleet, Essec

"Richard at Countrywide knew our circumstances and worked behind the scenes to find a buyer at the right time. The sale of the house went through quickly because Richard was behind the sale every step of the way."
 
 
Team:
Richard Buxton
 
 
 

Review 6 Aug 2019
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1930''s semi-detached bungalow in South Benfleet, Essex.

"I was impressed by Stephanie's professionalism when she met me at the property to provide a probate valuation.

I had no hesitation in returning to this agent, a few months later, when it came to selecting an agent to market the property.

The whole marketing & sale process was handled very professionally - by all members of the staff I had contact with.

As executor to the estate, I was very grateful for the Company's professional efficiency, particularly as I was not local to the property.

I was provided with regular feedback & information regarding the local market & progression of the sale, after acceptance of the offer, was again handled very competently by Stephanie.

I would highly recommend their services & have no hesitation in using the agency again.


"
 
 
Team:
Stephanie, Joe & Richard.
 
 
 

Review 26 May 2019
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Second floor, new build flat in South Benfleet.

"Excellent very friendly smooth running experience. No problems at all."
 
 
Team:
Stephanie Jones
 
 
 

Review 24 Apr 2019
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bed bungalow benfleet

"Wonderful experience made moving so easy always helpful and even seemed to do more for us than the agents that we’re selling our house made buying so easy . Richard kept us informed all the time"
 
 
Team:
Richard
 
 
 

Review 2 Apr 2019
Recommended by customer in SS9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bedroom semi detached house in Benfleet Essex

"All my dealings with countryside estates were dealt with in a very friendly but professional way, they kept me informed with how things were progressing throughout the sale of my property and purchase of my flat. I couldn’t have wished for better service."
 
 
Team:
Stephenie and Richard
 
 
 

Review 19 Feb 2019
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
5 bedroom detached house. Benfleet

"I found all of the staff at Countryside estates extremely helpful.
Having marketed the property with other estate agents in the past without success, I was extremely pleased when Countryside found a potential buyer and ultimately dealt with the sale until completion.
Any queries or problems were quickly and efficiently dealt with by the staff.
I would certainly not hesitate to recommend Countryside Estates to my friends and relatives.
Extremely happy with the service."
 
 
Team:
Richard Buxton, Stephanie
 
 
 

Review 18 Dec 2018
Recommended by customer in Ss71
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached house built 1936. Close to Benfleet Downs.Ourmuch lovedfamily home for over 33 years.

"Buying and selling through Countryside Estates ran very smoothly . We were kept well informed constantly throughout the whole time. They were very helpful with any questions we had and informative. We would highly recommend them to anybody."
 
 
Team:
Richard Buxton, Stephanie
 
 
 

Review 17 Dec 2018
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Benfleet, Essex. 3 Bed detached

"Stephanie was very helpful throughout the sale and purchase of my new house. It was particulary difficult for me due to going through a seperation, Stephanie was very kind and helpful throughout. Pushing everything through as smoothly as possible. I would recommend her to friends that live locally."
 
 
Team:
Stephanie Jones
 
 
 

Review 17 Dec 2018
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom detached house Benfleet

"Stephanie was our agent and she was brilliant from start to finish and really made the home buying experience as straightforward as she could for us. She kept all of her promises, remained in regular contact throughout the process and went above and beyond her day job to ensure the move went as smoothly as possible for everyone involved.

The firm in general was very professional, returned all calls and emails in a timely manner and did whatever they could to help when needed.

Overall the customer service we received was exceptional and Stephanie is a credit to the Countryside Estate team.

I will be highly recommending Countryside Estates to all of my friends and family and in particular Stephanie.

Thanks again.

Caroline
"
 
 
Team:
Stephanie Jones
 
 
 

Review 17 Dec 2018
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 Bed Detached Property in Benfleet Essex

"Stephanie at Countryside was of great help during the whole process, when the bottom of the chain fell out she kept us informed and offered advice leading to us quickly completing the chain again.

Also as we got close to exchange she worked with the chain and solicitors to overcome the final hurdles that arose in order for us to complete on time."
 
 
Team:
Stephanie and Jow
 
 
 

Review 30 Nov 2018
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached four bed house

"A really great service. I cannot thank Stephanie enough for the hard work she has put in to enable us to achieve a very quick sale within six weeks. We have been kept informed throughout the process from start to finish and have found everyone to be friendly and professional."
 
 
Team:
Stephanie Jones
 
 
 

Review 30 Oct 2018
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
5 bed detached house

"The team were extremely professional the whole time and were in consant contact with us regards to updates.

Their knowledge and background of the whole moving experience was amazing and once again kept us completely informed.

Excellent service from start to finish!!!"
 
 
Team:
Richard Buxton
 
 
 

Review 9 Oct 2018
Recommended by customer in SS73
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi-detached three bedroom house Benfleet Essex

"Countryside Estates were consistently in touch with us during the whole process - always accessible and very helpful particularly with the delays that occurred involving our solicitor"
 
 
Team:
Joe and Stephanie
 
 
 

Review 3 Oct 2018
Recommended by customer in PE28
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bed, detached house in a new development.

"We couldn't have been more pleased with the service we had from Countryside. They really went above and beyond to assist us in selling our property. It always felt as though they had our best interests at heart and kept us informed of each and every step along the way."
 
 
Team:
Richard Buxton, Stephanie Jones
 
 
 

Review 14 Sep 2018
Recommended by customer in Rm15
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bed masionette benfleet

"Staff especially Stephanie Jones services were excellent, nothing was too much trouble, always kept me up to date, felt very secure in her hands as I was buying first time after divorce. Would you your services if I wanted to sell in the future"
 
 
Team:
Stephanie Jones
 
 
 

Review 10 Sep 2018
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
The Property is a new build, first floor one bedroom flat situated in Benfleet, Essex.

"My experience with Countryside Estates was fantastic.

The whole process of purchasing my property was simple and stress free given the regular communication and updates regarding my purchase.

Richard Buxton was excellent throughout and extremely helpful, especially when I was viewing the available apartments, providing a wealth of information and giving me advice and time to make a decision on which apartment I wished to purchase."
 
 
Team:
Richard Buxton
 
 
 
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