Fisks Estate Agents - Sales

146 London Road
Benfleet
Essex
SS7 5SQ

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating Fisks Estate Agents - Sales 9.3/100
16 reviews since 2004
 
Satisfaction Ratings
 
Overall Rating
 9.3 /10 Overall Rating 9.3/10
Based on 16 reviews since 2004
 
 
 
Professional 9.3/10 Professional Rating 9.3
The firm acted professionally at all times
 
Knowledgeable 9.1/10 Knowledgeable Rating 9.1
The firm showed a good knowledge of local market conditions
 
Friendly 9.4/10 Friendly Rating 9.4
The staff are friendly and give clear and helpful information
 
Helpful 9.4/10 Helpful Rating 9.4
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" A good service receives by all staff at Fisks in Benfleet - I have recommended them to my brother who is now purchasing a property with them at present."   more
 
" I have used Fisks at Benfleet twice and have found them to be very helpful and courteous. I would recommend them to anyone and would have no hesitation to use them again. They offer a very good servic...."   more
 
" I was selling my father’s flat as his executor – I live 160 miles away so their willingness to deal with me remotely most of the time was very useful."   more
 
" Very satisfactory."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 100%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 80%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 83%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 100%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 67%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 75%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 91%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 89%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Benfleet 2
estate 3
excellent 3
Fisks 4
good 3
miles 2
professional 3
recommend 2
sale 2
selling 2
service 5
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 20 Oct 2006
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 12 Sep 2006
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"A good service receives by all staff at Fisks in Benfleet - I have recommended them to my brother who is now purchasing a property with them at present."
 
 
 
 
 
 

Review 12 Sep 2006
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached chalet bungalow, with own driveway and garage 2 receptions, 3 beds downstairs shower/utility room, garden at rear.
 

"I have used Fisks at Benfleet twice and have found them to be very helpful and courteous. I would recommend them to anyone and would have no hesitation to use them again. They offer a very good service and are always prompt in dealing with enquiries in person or on the phone. I was kept informed every step of the way."
 
 
 
 
 
 

Review 16 Feb 2005
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 7/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 18 Dec 2004
Recommended by customer in DT2
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"I was selling my father’s flat as his executor – I live 160 miles away so their willingness to deal with me remotely most of the time was very useful."
 
 
 
 
 
 

Review 16 Dec 2004
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow
 

"Very satisfactory."
 
 
 
 
 
 

Review 10 Nov 2004
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Beautiful house in a quiet tree lined road, luxury fitted master with concealed ensuite, large family bathroom, beds 2+3 very spacious & 22ft elegant lounge!
 

"Fisk’s were very professional & friendly towards us, working hard to try to ensure a quick & problem free sale. If Daniella Oakes was unavailable, I was given her mobile number to call instead. I would use Fisks again in the future and would always recommend them to friends & family without any hesitation!"
 
 
 
 
 
 

Review 30 Oct 2004
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Chalet style house. Very good condition. No hidden surprises, very accurate description given.
 

"Excellent from start to finish. Although we were the buyer they were always professional understanding and willing to help."
 
 
 
 
 
 

Review 12 Oct 2004
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 7/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Very happy with service."
 
 
 
 
 
 

Review 11 Oct 2004
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow
 
 
 
 
 

Review 6 Oct 2004
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Everything was done and handled professionally."
 
 
 
 
 
 

Review 5 Oct 2004
Recommended by customer in ML6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Excellent service we had relocated some 500 miles away. The estate agent attended the house for sale when British Gas had an unexpected call out and also advised & helped co-ordinate access for an electrician to attend and carry out necessary repair/work prior to the sale."
 
 
 
 
 
 

Review 4 Oct 2004
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Very professional & knowledgeable – not pushy or openly sales driven. Distinctive advertising on web & magazine good coverage in local papers. I would use them to sell."
 
 
 
 
 
 

Review 4 Oct 2004
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"We always use Fisks at Benfleet, as they put in 110%, unfortunately you cannot always buy through your favourite estate agents, that’s when trouble smarts as other agents do not seem as committed as Fisks."
 
 
 
 
 
 

Review 4 Oct 2004
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Brilliant, excellent service, full commitment."
 
 
 
 
 
 

Review 4 Oct 2004
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"OK – as we were selling as executors of deceased estate, a lot of questions do not really apply."
 
 
 
 
 
 
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