Andrew Ashton & Co - Sales

66 King William Street
Blackburn
Lancashire
BB1 7DT

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating Andrew Ashton & Co - Sales 9.8/100
20 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 20 reviews since 2008
 
 
 
Professional 9.7/10 Professional Rating 9.7
The firm acted professionally at all times

 
Knowledgeable 9.8/10 Knowledgeable Rating 9.8
The firm showed a good knowledge of local market conditions

 
Understanding 9.8/10 Understanding Rating 9.8
They listened to my needs and acted accordingly

 
Helpful 9.8/10 Helpful Rating 9.8
The firm helped in the negotiations between buyer and seller

 
 
 
Recent Reviews 
 
" For the reasons set out above most of the points listed to the left were not applicable. Similarly as negotiations were conducted from afar we never met. That said as I hope the observation to the rig...."   more
 
" Excellent communications with all parties. Personal service."   more
 
" Service was good, helpful, always polite."   more
 
" Andrew Aston was very helpful. No need to do anything sold with in three weeks."   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Sellers: Ombudsman: 100%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 100%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 85%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 83%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 100%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Andrew 6
Ashton 6
better 2
estate 4
Excellent 6
fully 2
good 4
helpful 4
informed 5
knowledge 2
local 2
market 2
negotiations 2
offers 2
professional 3
property 2
recommend 3
sale 3
service 7
sold 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 30 May 2012
Recommended by customer in BB2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Two of two down terraced property in very poor neglected and dilapidated condition un mortgage able in consequence and of interior only to cash buyer as an investment property.
 

"For the reasons set out above most of the points listed to the left were not applicable. Similarly as negotiations were conducted from afar we never met. That said as I hope the observation to the right make clear, Mr Ashton kept me fully informed by telephone and post all stages and though the property sold to what I suspect was a shrewd investor . he even managed to secure and increase in the initial offer which the legal beneficiary on intestacy for which I act as executor processed to accept. All in all most impressive service."
 
 
 
 
 
 


Review 28 May 2012
Recommended by customer in BB2
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 7/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Mid terrace, Blackburn.
 

"Excellent communications with all parties. Personal service."
 
 
 
 
 
 


Review 22 May 2012
Recommended by customer in BB1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Mid-terrace brick built house situated on a main road.
 

"Service was good, helpful, always polite."
 
 
 
 
 
 


Review 16 May 2012
Recommended by customer in BB1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached, one bedroom conservatory driveway patio.
 

"Andrew Aston was very helpful. No need to do anything sold with in three weeks."
 
 
 
 
 
 


Review 14 May 2012
Recommended by customer in BB2
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom Mid terrace property. Blackburn.
 

"Andrew Ashton provided excellent customer service. He kept us informed at all times & liaised with us. The purchaser & the solicitors to keep things moving. We could not have asked for better service."
 
 
 
 
 
 


Review 14 May 2012
Recommended by customer in BB2
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Understanding 8/10
They listened to my needs and acted accordingly
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"The agent was very professional, however his approach was a little autocratic. “His way or no way” which I found quite difficult to deal with. Very fixed in his approach and ideas. Overall a good service."
 
 
 
 
 
 


Review 11 May 2012
Recommended by customer in BB1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom quasi-semi Blackburn, Lancs.
 

"The property formed part of my late father’s estate and prior to his dealt recommend Andrew Ashton & Co. to sell the home. We found Andrew extremely helpful & supportive throughout the sale process. He certainly lived up to his reputation as having a sound knowledge of the local market. Achieved the desired."
 
 
 
 
 
 


Review 9 May 2012
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Small 2 bed terrace in good town centre position.
 

"Excellent. Very honest, reliable and kept me informed of all information from vendors. Excellent service."
 
 
 
 
 
 


Review 8 May 2012
Recommended by customer in BB2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Terraced Mill Hill, some of renovation plus modernisation.
 

"Faultless, informative, good advice, good discussion, listening and agreeing procedures. Excellent valuation, helpful, excellent updates of progress."
 
 
 
 
 
 


Review 6 May 2012
Recommended by customer in BB2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 


Review 6 May 2012
Recommended by customer in BB1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Quasi semi, nicely decorated 2 double, 1 single bedroom. Lounge fitted kitchen & utilities room. Rear garden, parking area o front of house.
 

"Very professional kept us well informed and we would highly recommend to other sellers."
 
 
 
 
 
 


Review 23 Oct 2008
Recommended by customer in BB1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Andrew was great! Couldn’t have asked for a better estate agent. Kept us – in the loop about what was going on. Answered any queries we had to the best of his knowledge, and if he didn’t know find out for us/pointed us in right direction."
 
 
 
 
 
 


Review 21 Oct 2008
Recommended by customer in BB2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 


Review 17 Oct 2008
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Very good, would use again and recommend to friends and family."
 
 
 
 
 
 


Review 16 Oct 2008
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Mr. Ashton is an excellent local estate agent. He gives each sale his up most attention and keeps us fully informed of offers and developments. He is fully aware of the market and at with integrity and care throughout."
 
 
 
 
 
 


Review 15 Oct 2008
Recommended by customer in BB1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Andrew Ashton was a delight to have as our estate agent."
 
 
 
 
 
 


Review 11 Oct 2008
Recommended by customer in BB2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow in quiet close.
 

"Andrew Ashton did an excellent job marketing & selling the bungalow. Very professional, all offers discussed and backed up by letters of confirmation showed respect & consideration to me as a seller and also to the buyer."
 
 
 
 
 
 


Review 6 Oct 2008
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"The service and all aspects of the negotiations and sale were perfect at all times."
 
 
 
 
 
 


Review 6 Oct 2008
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 8/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 


Review 4 Oct 2008
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Back to top

1