Paul Watts Estate Agents - Sales

379/381 Charminster Rd
Bournemouth
Dorset
BH8 9QT

Estate Agents

Listed under:  Estate Agents
99% recommended   Rating Paul Watts Estate Agents - Sales 9.8/100
179 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 179 reviews since 2007
 
 
 
Professional 9.8/10 Professional Rating 9.8
The firm acted professionally at all times

 
Knowledgeable 9.7/10 Knowledgeable Rating 9.7
The firm showed a good knowledge of local market conditions

 
Friendly 9.8/10 Friendly Rating 9.8
The staff are friendly and give clear and helpful information

 
Helpful 9.8/10 Helpful Rating 9.8
The firm helped in the negotiations between buyer and seller

 
 
 
Recent Reviews 
 
" It has been a pleasure to work with Paul Watts through the process of purchase of our house. They have been helpful, cooperative and maintained excellent communication throughout the process. We would...."   more
 
" Margaret was very easy to deal with and has a vast knowledge of the queens park area. From offer to completion the team at Paul Watts supported the sale with regular updates. We highly recommend this ...."   more
 
" Margaret and her friendly team had previously sold our house in charminster and they are by far the best estate agent i,ve come across.At charminster her first words we "i really like this house and w...."   more
 
" Having sold my property and bought another through Paul Watts, I believe I received excellent service in as much as I felt the team were trying at all times to support me in what was a very rocky proc...."   more
 
About Us


We are an independent Estate Agency offering a more individual approach to selling property. We focus on building a good working relationship with both sellers and buyers.

We have a reputation for selling properties in the Queens Park, Throop and Charminster areas of Bournemouth in particular, but we also sell properties in other surrounding areas. High levels of repeat business and recommendations we receive are a good indication of how we conduct our business.

From initial appraisal to preparation of high quality particulars, and negotiating / monitoring sales, owners can be sure they will receive our close attention at all times.

Buyers can be assured we will listen carefully to their requirements in order to match them to appropriate properties for a successful result.

We pride ourselves on our attention to detail and professional standards, being members of both the National Association of Estate Agents and the Property Ombudsman Scheme.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Sellers: Ombudsman: 93%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 77%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 87%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 77%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 86%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 99%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 96%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 8
advice 20
approach 9
bought 11
buyers 18
communication 11
efficient 14
estate 49
excellent 25
experience 17
extremely 14
finish 13
friendly 36
good 28
great 22
happy 13
help 17
helped 15
helpful 52
highly 26
honest 16
informed 25
knowledge 22
local 20
manner 11
Margaret 58
market 24
offer 13
Paul 84
pleasure 13
process 40
professional 63
property 55
purchase 19
received 19
recommend 46
recommending 15
sale 38
sales 12
sell 23
seller 11
sellers 11
selling 20
service 56
sold 12
team 51
thank 14
thoroughly 11
viewings 15
Watts 83
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 18 Jan 2021
Recommended by customer in BH8
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed house in Queens Park

"It has been a pleasure to work with Paul Watts through the process of purchase of our house. They have been helpful, cooperative and maintained excellent communication throughout the process. We would recommend them."
 
 
Team:
Karen, Penny, Margaret
 
 
   Business Reply:

Thank you for taking the time to leave a review. We all hope you have many happy years in your new home
 


Review 18 Dec 2020
Recommended by customer in BH89
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1960''s Dorma Bungalow in Queens park Bournemouth
 
Cost: £570000
 

"Margaret was very easy to deal with and has a vast knowledge of the queens park area. From offer to completion the team at Paul Watts supported the sale with regular updates. We highly recommend this agency."
 
 
 
   Business Reply:

Thank you for your review much appreciated and hope you and the family are happy in your new home
 


Review 16 Dec 2020
Recommended by customer in BH6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom maisonette in Southbourne Bournemouth
 
Cost: £275000
 

"Margaret and her friendly team had previously sold our house in charminster and they are by far the best estate agent i,ve come across.At charminster her first words we "i really like this house and will have no difficulty selling it "and she did !!

So it was an automatic choice for us on our maisonette at southbourne -they are old school and follow through on everything they do and its refreshing to get feedback on viewings ,research on the potential buyers before an offer is presented and knowing that your sale is in good hands

Our solicitor commented on just how fantastic Margaret was

At the same time we sold our house in Kettering and the comparison with the estate agent there is like two extremes -the kettering agency was terse,didnt really bother after the offer was accepted and created a lot of problems by NOT following through and keeping an eye on the ball

10/10"
 
 
Team:
Margaret,Penny and karen
 
 
   Business Reply:

Thank you so much for our glowing review. We had a few twists and turns along the way but got there in the end. We all hope you and your lovely family are happy in the sun! Keep in touch.
 


Review 16 Dec 2020
Recommended by customer in BH8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom house in Queens Park sold 3 bedroom chalet bungalow bought
 
Cost: £715000
 

"Having sold my property and bought another through Paul Watts, I believe I received excellent service in as much as I felt the team were trying at all times to support me in what was a very rocky process for me. None of the problems were of their making and I felt listened to when I became exasperated and my issues were dealt with professionally and generally resolved. They are very much a team and it is a very reassuring experience to be supported by a team."
 
 
Team:
Margaret Annabel and in fact most of the team
 
 
   Business Reply:

We are all so happy that you have finally settled in your new home and that you felt supported by the team. Thank you so much for your kind review.
 


Review 15 Dec 2020
Recommended by customer in BH17
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bedroom detached property in Queens park
 
Cost: £610000
 

"This was the first time that we had sold a property and Paul Watts made an easy experience"
 
 
Team:
Margaret
 
 
   Business Reply:

Thank you for taking the time to leave us a review, and so pleased we made your first sale a good experience.
 


Review 17 Nov 2020
Recommended by customer in BH8
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1930s 4 bedroom house
 
Cost: £635000
 

"Helpful and professional firm with great knowledge of the local market."
 
 
Team:
Margaret Annabel
 
 
   Business Reply:

Many thanks. Few twists and turns but we got there in the end! Best wishes for you all in your new home
 


Review 12 Nov 2020
Recommended by customer in Bh89
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Charminster Bournemouth Dorset
 
Cost: £152000
 

"Really helpful and professional service"
 
 
Team:
Penny ,Karen & Margret
 
 
   Business Reply:

Thank you! Happy to be able to help again. Best wishes for the future. You know where we are if you ever need any advice.
 


Review 6 Nov 2020
Recommended by customer in PO31
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Ground floor flat in character building
 
Cost: £151000
 

"I chose Paul Watts estate agents to market my property having reviewed several local agent's websites, and was impressed by how genuine they were. The valuation was spot on and they achieved a good sale price on my behalf for the property."
 
 
Team:
Margaret & Penny
 
 
   Business Reply:

Many thanks for taking the time to leave this review. Much appreciated. It was a pleasure to deal with the sale of your lovely flat
 


Review 27 Oct 2020
Recommended by customer in BH2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
We purchased a two bedroomed Mews house close to the sea and local shops and within a small complex of 9 homes.
 
Cost: £280000
 

"We were looking for an apartment and looked at several with local agents who left a lot to be desired. We looked at just one property with Paul Watts. The experience from start to finish was streets above everything else we'd experienced. The whole team had a pure focus on customer satisfaction which is a rarity.

We are very grateful for the support of Margaret and her team. A very good experience : )"
 
 
Team:
Impossible to single out any one individual. Margaret as the boss lead by a good example.
 
 
   Business Reply:

Really appreciate you taking the time to leave this review. It was a good team effort all round, to achieve a successful result for all. Enjoy your new home!
 


Review 24 Aug 2020
Recommended by customer in BH8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
5 bed, 5 bathroom, detached house in Queens Park, Bournemouth
 
Cost: £760000
 

"Without Margaret Annable and her team at Paul Watts I know 100% that we would not now be living in our forever dream home.

From the very beginning of an extremely difficult transaction, due to many factors not least COVID and compounded by the fact that the chain involved five properties, Paul Watts showed nothing but absolute determination which never at any time compromised their true professionalism, caring, fairness and utmost integrity. Having worked in conveyancing for over 30 years I can hand on heart say that Paul Watts restored my faith in estate agents. Margaret achieved the unachievable and as a consequence there are five very happy content families and I at the top of that chain am as happy as a sandboy!!

Thank you so much Paul Watts, I trusted you and you didn’t let me down.



"
 
 
Team:
Margaret Annable
 
 
   Business Reply:

Thank you for those very kind words. It was very much a team effort, including you! Wishing you the very best in your lovely new forever home.
 


Review 20 Aug 2020
Recommended by customer in BH8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4/5 bedroom detached house, in queen''s park,Bournemouth
 
Cost: £760000
 

"A local firm, very friendly and trustworthy, back in 2013 we bought our house from them and in 2020 they sold the same house for us, they are Professional and very knowledgeable about the area and fair prices for both sellers and buyers."
 
 
Team:
Margaret Annable
 
 
   Business Reply:

Thank you for leaving this for you. It was a pleasure to deal with a property for you once again. Very best wishes for the future.
 


Review 4 Aug 2020
Recommended by customer in bh89

 I'm: Male 

 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bedroom plus office in Queens Park. Bournemouth
 
Cost: £598000
 

"Great local agents with many sales in the Queens Park area over the years. Super ladies to deal with, who all went out of their way to look after us as sellers and keep us informed. Their caring and professional attitude made us feel very confident and cared for.
Couldn’t speak more highly. Thank you Margaret, Penny, Leigh and Karen."
 
 
Team:
Margaret, Penny, Leigh and Karen
 
 
   Business Reply:

Thank you very much for those kind words. We do wish you all the best for the future. Please do keep in touch!
 


Review 2 Jun 2020
Recommended by customer in BH9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow with 3 beds 1 lounge 1 bath 1 toilet

"Very helpful from start to finish"
 
 
Team:
Margaret
 
 
   Business Reply:

Thank you for taking the time to leave a review. We hope you are settling well into your new home.
 


Review 16 Mar 2020
Recommended by customer in BH8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached Bungalow in Bournemouth
 
Cost: £325000
 

"My sister and I decided to sell our late father's property. It was an emotional decision for us to take. Ideally we wanted to sell the property to someone who would live there as their family home, rather than as a short term development opportunity. Margaret showed genuine empathy towards us at the initial meeting. We decided to instruct Paul Watts because of Margaret's understanding of our situation, her realistic marketing strategy and competitive commission rate.

Within a month of the property going on the market, Margaret and her team found a buyer that met all our expectations.

The buyer, who was with another agent, had some issues in the sale of their own property that caused a delay in reaching Completion. However, Margaret's team at Paul Watts kept on top of this and provided us with regular updates and reassurance throughout the process.

I know that my sister and I made the right choice in choosing Margaret and her team at Paul Watts Estate Agents. I have no hesitation in recommending them to others.



"
 
 
Team:
Margaret, Leigh, Karen & Penny
 
 
   Business Reply:

Thank you for taking the time to leave a review, and thank you for your kind words. We are so glad that you like the way we do business.
 


Review 9 Mar 2020
Recommended by customer in BH1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Leasehold flat
 
Cost: £180000
 

"Whole matter dealt with in a quick and efficient manner. Queries answered immediately and clearly. Minimum of fuss and bother for myself, even down to reading the meters at the start and finish. I have no hesitation in recommending this firm's excellent service."
 
 
Team:
Margaret Annable, Karen Cowan, Penny Shaw
 
 
   Business Reply:

Thank you for your very kind testimonial. Much appreciated. Glad we were able to assist.
 


Review 7 Mar 2020
Recommended by customer in BH5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Flat in Bournemouth.
 
Cost: £80000
 

"Excellent service all round."
 
 
Team:
Margaret, Karen
 
 
   Business Reply:

Thank you so much for leaving a review. We are all very pleased at the successful conclusion of your property sale. Best wishes.
 


Review 9 Jan 2020
Recommended by customer in Bh93
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
I bedroom starter home, Muscliffe Bournemouth
 
Cost: £191000
 

"Due to a bereavement, I found myself in a position where 2 properties required selling simultaneously but with different estate agents. There was absolutely no similarity in service. Margaret and her team were exactly what you want an estate agent to be. They all were personally invested in selling this property and the story behind it. They matched perfect professionalism with a warm, friendly and practical approach.

Imagine going through the stress of selling a house with a bunch of friends who know exactly what they’re doing. There’s not a shiny cuff link or whiff of fancy hair product in sight - just lovely, genuine people who also happen to know their stuff.

Thank you ladies!"
 
 
Team:
Margaret, Penny, Karen, Leigh
 
 
   Business Reply:

We like to think we are a different estate agent that care about our clients and this lovely review has summed us up perfectly! Thank you so much for taking the time to write this and hope we can help you again one day.
 


Review 22 Nov 2019
Recommended by customer in BH8
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed detached house with drive and garden in Bournemouth.
 
Cost: £351000
 

"The whole team were great throughout the whole process - they were proactive and kept us informed at all stages up to completion.

They provided support before we went on the market advising us the best way to present the property and for minor works that would improve the chances of getting the price we wanted - we achieved slightly more than we originally thought we would get.

The whole team got to know the property and so they were all able to talk about it confidently with prospective buyers.

When our first buyers pulled out they were proactive in contacting the other interested parties and getting another offer almost immediately.

They managed our expectations well, in terms of price and also timings for the different stages of the process. They kept in touch with solicitors up and down the chain and were able to "prompt" where necessary.

They are a small local firm who know the local market and effectively positioned the sales particulars to the relevant target audience. There was no high pressure selling - just straightforward, honest advice and guidance.

Would thoroughly recommend them - couldn't have wished for a better experience.





"
 
 
Team:
Margaret, Karen, Penny, Leigh
 
 
   Business Reply:

Thank you so much for taking the time to leave such a detailed review, which is very much appreciated. This was a great example of excellent teamwork all round, with each party to the transaction doing 'their bit' very efficiently. Glad to have been able to play our part in your move. We wish you and the 'family' our very best wishes for the future
 


Review 27 Aug 2019
Recommended by customer in BH1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
5 bed semi-detached house central Bournemouth within walking distance of sea.
 
Cost: £380000
 

"Excellent service from start to finish. Friendly and personal. Nothing ever too much trouble. Great communication and updates. All staff familiar with property and sale progress.

Fair valuation, assessment of market and fees charged. No hard sell but could recommend related professionals, if required.

So impressed we asked them to market another family property for us!"
 
 
Team:
Margaret
 
 
   Business Reply:

It was a pleasure to handle the sale for you, and we are pleased it worked out so well.
We will be keeping in touch, but best wishes for the future in your new location.
 


Review 6 Aug 2019
Recommended by customer in BH8
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Four bedroom home located in Bournemouth.
 
Cost: £375000
 

"Margaret and Karen of Paul Watts were extremely helpful throughout the process keeping us informed from start to finish and went above and beyond to help when we were viewing the property to accommodate our busy schedules. We cannot speak highly enough of them and made our purchase as stress free as possible."
 
 
Team:
Margaret and Karen
 
 
   Business Reply:

Thank you so much for leaving us a testimonial and for your kind words. We were all so pleased that your purchase went through so smoothly after your previous poor experience! Best wishes for life in your new home, and would love to see the house when you have finished making your improvements.
 

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