Allan Morris Estate Agents - Sales

18 High Street
Bromsgrove
Worcestershire
B61 8HQ

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating Allan Morris Estate Agents - Sales 9.8/100
9 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 9 reviews since 2012
 
 
 
Professional 9.8/10 Professional Rating 9.8
The firm acted professionally at all times
 
Knowledgeable 9.8/10 Knowledgeable Rating 9.8
The firm showed a good knowledge of local market conditions
 
Friendly 9.8/10 Friendly Rating 9.8
The staff are friendly and give clear and helpful information
 
Helpful 9.6/10 Helpful Rating 9.6
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" They negotiated on our behalf and managed to keep our buyer happy despite & very long delay on our purchase which was out of our hands. We would have lost our sale and purchase with them. The service ...."   more
 
" I found the service friendly yet very professional I was more than happy with their frequent phone calls of encouragement threw a stressful time. It was a pleasure doing business with them."   more
 
" I was very pleased with the service provided by the agent. I found them to be extremely efficient and professional at all times."   more
 
" The negotiate ‘Michelle’ overcome any negative points. The service was excellent by all staff in the office. All professional and friendly. Michelle sold me a property. I had no intention of buying. H...."   more
 
About Us

Allan Morris Worcestershire is an independent estate agent with strategically placed offices in Barnt Green, Bromsgrove, Droitwich Spa, Kidderminster, Malvern, Pershore, Redditch, Stourport and Worcester. Additionally, The Mayfair Office, London provides further national and international coverage. We have considerable experience in handling the sales of town, country and village properties as well as offering commercial and residential surveys and valuation services. You can search our database of available residential property at www.allan-morris.co.uk.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 33%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 100%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 20%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 33%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 50%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

buyer 2
friendly 3
happy 3
professional 5
property 3
service 5
‘Michelle’ 1
“Hansons” 1
acting 1
address 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 30 Jan 2012
Recommended by customer in B60
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A two bedroomed mid terraced property within 5 min walk to station, quiet location. Low maintenance landscaped garden. Close to local amenities.
 

"They negotiated on our behalf and managed to keep our buyer happy despite & very long delay on our purchase which was out of our hands. We would have lost our sale and purchase with them. The service we received from the agents acting on behalf of our purchase. “Hansons” was appalling. The move dates were changed without consideration when we tried to rectify the situation. The owner Carol Hanson shouted at us in the middle of the shop and in front of other customers. The whole approach was very unprofessional and we were told if we were being unreasonable and didn’t went to move that didn't matter if we bought that property because the owners would still move and she had people lined up to buy it."
 
 
 
 
 
 

Review 27 Jan 2012
Recommended by customer in B61
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bed detached close to town centre.
 
 
 
 
 

Review 16 Jan 2012
Recommended by customer in B60
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Coach house apartment, situated on a private estate of varying types of properties in the Worcestershire area. The apartment was six years old when sold.
 

"I found the service friendly yet very professional I was more than happy with their frequent phone calls of encouragement threw a stressful time. It was a pleasure doing business with them."
 
 
 
 
 
 

Review 16 Jan 2012
Recommended by customer in B61
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi-detached property in small village near to Broughton in Worcestershire.
 

"I was very pleased with the service provided by the agent. I found them to be extremely efficient and professional at all times."
 
 
 
 
 
 

Review 13 Jan 2012
Recommended by customer in B60
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Coach house apartment, quiet and residential, no garden which I was looking for.
 

"The negotiate ‘Michelle’ overcome any negative points. The service was excellent by all staff in the office. All professional and friendly. Michelle sold me a property. I had no intention of buying. Haley also showed a friendly and helpful manner. The branch staff you should be proud to employ."
 
 
 
 
 
 

Review 11 Jan 2012
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Mid terrace ex-council house mid 50’s.
 

"Advertised property after valuation, located buyer, present at property at each viewing always on time. Agent readily available to address any concerns as the seller."
 
 
 
 
 
 

Review 10 Jan 2012
Recommended by customer in B61
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached 4 bedroom, 2 bathroom, large floor space.
 

"Professional at all times, friendly & helpful."
 
 
 
 
 
 

Review 10 Jan 2012
Recommended by customer in B60
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed detached new build in Bromsgrove.
 

"Service given was good."
 
 
 
 
 
 

Review 9 Jan 2012
Recommended by customer in B60
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Country cottage – fairly isolated and huge mature garden.
 

"Always pleasant, cheerful, happy and helpful. Very professional appraisal."
 
 
 
 
 
 
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