Curtis O'Boyle - Sales

28 High Street
Burnham-on-crouch
Essex
CM0 8AA

Estate Agents

Listed under:  Estate Agents
93% recommended   Rating Curtis O'Boyle - Sales 8.9/100
14 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
 8.9 /10 Overall Rating 8.9/10
Based on 14 reviews since 2012
 
 
 
Professional 8.9/10 Professional Rating 8.9
The firm acted professionally at all times
 
Knowledgeable 9.2/10 Knowledgeable Rating 9.2
The firm showed a good knowledge of local market conditions
 
Friendly 9.1/10 Friendly Rating 9.1
The staff are friendly and give clear and helpful information
 
Helpful 8.5/10 Helpful Rating 8.5
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" I found agent very helpful in beginning but once property was sold felt abandon as I was struggling to find a property for myself, though they did give me 2 property’s to look at but these were taken ...."   more
 
" Very professional service. Quick to answer any questions. I was especially grateful to them for their interactions between me as a buyer and the seller. If I were to sell my house in the future, I wou...."   more
 
" Very good. Sold house within 6 weeks."   more
 
" Very good. Sold house within 6 weeks."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 75%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 67%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 86%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 88%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 40%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 50%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 17%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 56%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

buyers 2
Excellent 2
good 5
helpful 4
marketed 2
myself 2
O’Boyle 2
property 4
really 2
seller 2
service 4
sold 3
weeks 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 13 Oct 2012
Not Recommended by customer in CM0
 
 
Satisfaction Ratings
 
Professional 5/10
The firm acted professionally at all times
Knowledgeable 6/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 4/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
End terrace 3 bed property. Large bedrooms plus parking side & property. Burnish on crouch- near St Mary’s Church.
 

"I found agent very helpful in beginning but once property was sold felt abandon as I was struggling to find a property for myself, though they did give me 2 property’s to look at but these were taken already plus my buyers turned up at my address without notification from agent saying they had to move as leaving a rented property in 4 weeks at this time I still had not found one myself. Though ok with my new property – its not one I really wanted. Felt cornered which is shame as he was so helpful before it got sold."
 
 
 
 
 
 

Review 27 Sep 2012
Recommended by customer in CM0
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Victorian end terrace, period features, established garden. Burnham on Crouch.
 

"Very professional service. Quick to answer any questions. I was especially grateful to them for their interactions between me as a buyer and the seller. If I were to sell my house in the future, I would choose Curtis O’Boyle over any other local Estate Agents!"
 
 
 
 
 
 

Review 22 Aug 2012
Recommended by customer in CM0
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Small 2 bed cottage old sweet, conserving for kitchen, rooms, garden, 1897.
 

"Very good. Sold house within 6 weeks."
 
 
 
 
 
 

Review 22 Aug 2012
Recommended by customer in CM0
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Small 2 bed cottage on sweet, conservatory , large –rooms. Large back garden 1897.
 

"Very good. Sold house within 6 weeks."
 
 
 
 
 
 

Review 8 Aug 2012
Recommended by customer in CM0
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached corner. 2 bed house in Burnham On Crouch. In need of total modernisation.
 

"Very good."
 
 
 
 
 
 

Review 2 Aug 2012
Recommended by customer in CM0
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom semi detached old property. Located close to town on a 1 way road.
 

"Very helpful and friendly. The purchase went thru smoothly. No problems really.
"
 
 
 
 
 
 

Review 30 Jul 2012
Recommended by customer in CM0
 
 
Satisfaction Ratings
 
Professional 6/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 6/10
The staff are friendly and give clear and helpful information
Helpful 3/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi near High street, on Rwer Crouch.
 

"The service was good. When taking property on and bring round potential buyers but once offer accepted slow with progression and information on chain."
 
 
 
 
 
 

Review 26 Jul 2012
Recommended by customer in CM0
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 23 Jul 2012
Recommended by customer in CM0
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Individual character 3 storey home -“Coastward watch house” steep in history corner plot- walking distance to quay & high street-refurbished to very high standard – original water pump & features – sash window, solid wood floor.
 

"The staff at Cutis O’Boyle in Burnham office- I found to be very helpful and marketed the property in a very tasteful manner. Particular thanks to “Edward” for the excellent photo’s, superb write up given attention to details to the history of very beautiful property –further more I found Edward to be extremely conscientious and have enthusiastic manner throughout."
 
 
 
 
 
 

Review 19 Jul 2012
Recommended by customer in CM0
 
 
Satisfaction Ratings
 
Professional 7/10
The firm acted professionally at all times
Knowledgeable 7/10
The firm showed a good knowledge of local market conditions
Friendly 7/10
The staff are friendly and give clear and helpful information
Helpful 7/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 19 Jul 2012
Recommended by customer in CM0
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
One bedroom apartment on 1st floor with stairs only.
 

"Marketed the property, arranged viewing directly with my tenant and liaised with my letting agent."
 
 
 
 
 
 

Review 18 Jul 2012
Recommended by customer in CM0
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4/5 bedroom detached dwelling house with double garage & large garden.
 

"Explanation of properties I was interested in. Negotiations between myself and the seller. Slight misunderstanding on entry date but rectified within a week."
 
 
 
 
 
 

Review 18 Jul 2012
Recommended by customer in CM0
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom semi detached renovated in 2001 CM0 8BQ.
 

"The service was good."
 
 
 
 
 
 

Review 17 Jul 2012
Recommended by customer in CM0
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 double bed semi, garage & plenty off street parking – fruit trees & shrubs reorganised in village / town of Essex. Shops & station nearby (Police station next door).
 

"Excellent service, very helpful during visits (outside normal hours) Negotiation were prof & clear. Hassle free throughout – perfect job.
"
 
 
 
 
 
 
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