Tarr Residential - Sales

35 Fore Street
Chard
Somerset
TA20 1PT

Estate Agents

Listed under:  Estate Agents
86% recommended   Rating Tarr Residential - Sales 9/100
7 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
 9 /10 Overall Rating 9.0/10
Based on 7 reviews since 2014
 
 
 
Professional 8.6/10 Professional Rating 8.6
The firm acted professionally at all times
 
Knowledgeable 9.6/10 Knowledgeable Rating 9.6
The firm showed a good knowledge of local market conditions
 
Friendly 9.1/10 Friendly Rating 9.1
The staff are friendly and give clear and helpful information
 
Helpful 8.6/10 Helpful Rating 8.6
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" Sale of property was initially handled by Adam Dryden Peck who was very good. After he left company, we had few updates, phone calls were not returned, very little communication even after an offer wa...."   more
 
" After 34 yrs in an old and beautiful property finding an alternative could have been much more stressful without the help and support I experienced."   more
 
" Property sold was an executor sale. Marketing and the introduction of potential purchasers was handled efficiently and in a business like manner. I would have no hesitation in recommending Tarr Reside...."   more
 
" Very happy with the service we received, especially from Lynsey and Jamie. Would definitely recommend."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 57%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 71%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 86%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 71%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 100%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 100%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

good 3
manner 2
offer 2
property 5
recommend 2
Residential 2
Sale 3
service 2
Tarr 2
able 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 17 Apr 2014
Recommended by customer in TA20
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom new property, drive & garage enclosed garden.
 
 
 
 
 

Review 11 Apr 2014
Not Recommended by customer in TA20
 
 
Satisfaction Ratings
 
Professional 1/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 5/10
The staff are friendly and give clear and helpful information
Helpful 1/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A two bedroomed bungalow on level walk to shops / doctors, in Chard.
 

"Sale of property was initially handled by Adam Dryden Peck who was very good. After he left company, we had few updates, phone calls were not returned, very little communication even after an offer was accepted. We had to go to our buyers estate agent to get info & updates on delays in the chain, etc. During last few days before completion a new girl at Tarr’s did phone but we already had info from other source."
 
 
 
 
 
 

Review 12 Mar 2014
Recommended by customer in TA20
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached 3 bedroom.
 
 
 
 
 

Review 24 Feb 2014
Recommended by customer in TA20
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed detached bungalow situated on a small select development. Located within a large corner garden plot with double garage and overlooking woodland from the rear. Far reaching views from the front, ample driveway parking.
 

"Property sold was an executor sale. Marketing and the introduction of potential purchasers was handled efficiently and in a business like manner. I would have no hesitation in recommending Tarr Residential. A good understanding and knowledge of the local property market, able to offer sensible advice, but be receptive to the seller’s requirements."
 
 
 
 
 
 

Review 24 Feb 2014
Recommended by customer in TA20
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Seller: 4+ bed terrace property period features, 3 storey, large garden. Buyer: 4 bed, modern semi with off road parking and medium sized garden.
 

"After 34 yrs in an old and beautiful property finding an alternative could have been much more stressful without the help and support I experienced."
 
 
 
 
 
 

Review 24 Feb 2014
Recommended by customer in TA20
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bed end of terrace, with large garden & garage in Chard, Somerset.
 

"Very happy with the service we received, especially from Lynsey and Jamie. Would definitely recommend."
 
 
 
 
 
   Business Reply:
Sellers: Ombudsman
When signing our agency contract, we make sure the clients are fully aware of our membership with the Property Ombudsman. The logo is on all our newspaper & internet advertising and window displays too.

Sellers: Buying Services
Tarr Residential work closely with Tarr Financial (our in-house independent mortgage brokers). This service is offered to all buyers and was also offered direct to the seller of this property. We have a paragraph within our contract allowing us to introduce the client to a third party companies such as Mortgage Advisors, Surveyors or Solicitors. This is signed by the seller at the point of entering the marketplace with Tarr Residential.

Sellers: Offers
All our offers, without exception are put into writing along with the sales memorandums. A call is made to submit the offer within the same day and then followed up in writing to confirm as per Property Ombudsman guidelines.

Sellers: Marketing
All offers and their conditions are made by the buyer. If an offer is made with a condition of the property being removed from the open market, the seller has the right to accept or reject this condition. All sellers know the conditions from a buyers offer and advice is often sort by ourselves as their agent to the best way to proceed.

We work professionally at all times and make sure the right outcome is obtained by our paying client - The Seller !
 

Review 23 Feb 2014
Recommended by customer in TA20
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
The property is a flat, towards the outskirts of the town, which is warden controlled.
 

"Tarr Residential provided an extremely good service in the sale of the property. They acted in a good professional manner throughout. I would recommend to anyone theirs services in any property exchanges."
 
 
 
 
 
 
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