Blundells - Sales

19-21 Glumangate
Chesterfield
Derbyshire
S40 1TX

Estate Agents

Listed under:  Estate Agents
0% recommended   Rating Blundells - Sales 0.7/100
1 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
0.7 /10 Overall Rating 0.7/10
Based on 1 reviews since 2012
 
 
 
Professional 1/10 Professional Rating 1.0
The firm acted professionally at all times

 
Friendly 1/10 Friendly Rating 1.0
The staff are friendly and give clear and helpful information

 
Helpful 0/10 Helpful Rating 0.0
The firm helped in the negotiations between buyer and seller

 
 
 
Recent Reviews 
 
" Felt that the sales negotiation was to friendly with the seller. The vendor of the property was lying all the time and full of excuses. Could not help but feel that sales negotiator ‘Corraine’ was act...."   more
 
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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Buyers: Ombudsman: 0%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 0%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

‘Corraine’ 1
actually 1
Corraine’s 1
excuses 1
friendly 1
help 1
lying 1
manager 1
negotiation 1
negotiator 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.




Customer Reviews
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Review 27 Sep 2012
Not Recommended by customer in S45
 
 
Satisfaction Ratings
 
Professional 1/10
The firm acted professionally at all times
Friendly 1/10
The staff are friendly and give clear and helpful information
Helpful 0/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Felt that the sales negotiation was to friendly with the seller. The vendor of the property was lying all the time and full of excuses. Could not help but feel that sales negotiator ‘Corraine’ was actually in on the act with her. My wife asked to speak to Corraine’s manager this request was not passed on."
 
 
 
 
 
 

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