Hunt Frame - Sales

16 Cornfield Road
Eastbourne
East Sussex
BN21 4QE

Estate Agents

Listed under:  Estate Agents
99% recommended   Rating Hunt Frame - Sales 9.7/100
230 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 230 reviews since 2011
 
 
 
Professional 9.7/10 Professional Rating 9.7
The firm acted professionally at all times

 
Knowledgeable 9.7/10 Knowledgeable Rating 9.7
The firm showed a good knowledge of local market conditions

 
Friendly 9.8/10 Friendly Rating 9.8
The staff are friendly and give clear and helpful information

 
Helpful 9.7/10 Helpful Rating 9.7
The firm helped in the negotiations between buyer and seller

 
 
 
Recent Reviews 
 
" From start to finish Hunt Frame were nothing, but professional and friendly. I would highly recommend them"   more
 
" From the moment Steve came round to value our property, my husband and I knew we would use Hunt Frame. Steveís enthusiasm and professionalism really stood out from the crowd and his energy was inspiri...."   more
 
" From my first dealings with Hunt Frame until we completed everything was carried out in a extremely Proffesional manner. We were trying to sell our property in a very difficult market and despite nume...."   more
 
" We are repeat clients of Hunt Frame and would honestly not use anyone else to sell our property. The whole team are upfront and honest, friendly and helpful. No matter who you speak to, they know what...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Sellers: Ombudsman: 88%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 99%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 84%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 98%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 99%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 99%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 73%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 75%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 82%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 98%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 99%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 19
available 11
best 12
Beth 30
buy 12
buyer 13
buyers 17
buying 11
certainly 11
definitely 17
Eastbourne 13
efficient 20
Estate 31
excellent 22
experience 17
extremely 30
family 10
Frame 110
free 10
friendly 58
friends 14
future 12
good 28
great 19
happy 26
help 17
helpful 66
highly 26
honest 11
Hunt 113
impressed 15
informed 21
offer 22
pleased 15
process 26
professional 74
property 79
purchase 29
really 16
recommend 65
recommended 17
sale 45
sell 28
selling 25
service 72
sold 18
Steve 21
team 33
thank 18
viewing 18
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 10 Jul 2020
Recommended by customer in BN22
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bed end of terrace freehold house, Eastbourne.
 
Cost: £225000
 

"From start to finish Hunt Frame were nothing, but professional and friendly. I would highly recommend them"
 
 
Team:
Beth Sadler, Steve Piercy and Mark Frame
 
 
 


Review 24 Apr 2019
Recommended by customer in BN20
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Flat in Lower Meads, Eastbourne
 
Cost: £550000
 

"From the moment Steve came round to value our property, my husband and I knew we would use Hunt Frame. Steveís enthusiasm and professionalism really stood out from the crowd and his energy was inspiring and built confidence.
We have interacted with most of the Hunt Frame team during our transaction and the support they gave us along the way was second to none.
We felt they truly had our best interests at heart and offered honest and no nonsense advice - something you canít always rely on in the property market.
We had plenty of viewings and these were arranged very well with an email to confirm every time, and every phone call or email was responded to promptly and always with the information required.
Every single interaction we had with the team was positive and I would not hesitate to recommend Hunt Frame.
Not only an extremely professional and efficient team - but also made up of very personable and likeable characters.
Gold standard service
"
 
 
Team:
Steve, Kerrie, Beth and Mark
 
 
 


Review 18 Jan 2019
Recommended by customer in Bn27
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
5 Bed Detached House in Stone Cross
 
Cost: £425000
 

"From my first dealings with Hunt Frame until we completed everything was carried out in a extremely Proffesional manner. We were trying to sell our property in a very difficult market and despite numerous viewings and the time that they put into meeting the potential buyers with very little success they kept trying hard and eventually they found the right buyer. The process of getting from offer to exchange was very stressful and over complicated by the numerous rules and regulations that the housing market now has in place and Beth Sadler worked tirelessly liaising with our solicitor, our buyers solicitor and the Developer who we were buying a new property from and finally we completed in Dec 18.

I cannot thank Hunt Frame enough for all the hard work and effort that they put in to help me and my family move house and I have absolutely no hesitation whatsoever in recommending them to the market."
 
 
Team:
Mark Frame and Beth Sadler
 
 
 


Review 31 Dec 2018
Recommended by customer in BN22
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Victorian terrace, Eastbourne
 
Cost: £267000
 

"We are repeat clients of Hunt Frame and would honestly not use anyone else to sell our property. The whole team are upfront and honest, friendly and helpful. No matter who you speak to, they know what is happening with your sale, and Beth in particular is extremely good at keeping everything on track from sale to completion. They have a great knowledge of the area, and viewing feedback is always prompt and helpful. Would not hesitate to recommend them to anyone buying or selling."
 
 
Team:
Mark, Paul, Steve, Beth, Kerie
 
 
 


Review 18 Dec 2018
Recommended by customer in BN26

 I'm: Male 

 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi-detached bungalow in Polegate
 
Cost: £273000
 

"The estate agent was approachable and knowledgeable. They were happy to arrange a viewing and carried this out professionally. The follow up was helpful as I felt informed about the process as it went along."
 
 
Team:
Steve Youldon-Piercy
 
 
 


Review 14 Dec 2018
Recommended by customer in BN23
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom flat in the Langney area of Eastbourne.
 
Cost: £119000
 

"I used Hunt Frame to sell and also purchase a property. From my first involvement with Hunt Frame I have dealt with Steve Piercy, Sales Manager, and I must say he is great. He is very knowledgeable, very professional and will go out of his way to help you and provide any assistance and always able to answer your queries. Mr Piercy always replies to phone calls and emails. I would have no hesitation in recommending Hunt Frame, especially the Sales Manager! It is refreshing to find an estate agent that does respond to your phone calls and emails. I will definitely be using this Agent again, purely due to the efficient and smooth service provided by Steve! As I say, he has helped me from start to completion and he couldnít be more helpful. I would recommend contacting Steve Piercy at Hunt Frame if you are looking for a professional and efficient Estate Agent."
 
 
Team:
Steve Piercy
 
 
 


Review 29 Aug 2018
Recommended by customer in BN24
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bedroom semi detached in a Westham
 
Cost: £360000
 

"From start to finish the professionalism of Steve and the team was great. Near the end of the sale Mark was most helpful. We felt well supported by Hunt Frame,
The marketing of the property was excellent and I think this helped to sell the property."
 
 
Team:
Steve Piercy, Mark Frame, Beth
 
 
 


Review 21 Jul 2018
Recommended by customer in TN21
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1 bedroom (with private front and rear garden) apartment in Horam
 
Cost: £145000
 

"We chose this Agent based in Eastbourne being that we had previously used them in property matter within the Eastbourne area. All staff members afforded their friendly and professional assistance in all matters, even when we visited their offices without appointments. A delight to use and would highly recommend this Company."
 
 
Team:
Beth Steve and Paul
 
 
 


Review 16 Jun 2018
Recommended by customer in BN22
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Sold. Semi detached 4 bed town centre
 
Cost: £315000
 

"Very friendly and professional service, kept in touch with us throughout the process and kept us informed of any updates as they occurred. Would highly recommend their services to anybody."
 
 
Team:
Steve, Beth and Kerrie
 
 
 


Review 14 Jun 2018
Recommended by customer in Bn21
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroomed terraced house in Eastbourne

"A huge thank you to Hunt Frame in Eastbourne during a stressful time of buying my property . Always there at the end of the phone and a very quick response to any queries and always kept me informed."
 
 
Team:
Beth Sadler, Steve Piercy, Mark Frame
 
 
 


Review 12 Jun 2018
Recommended by customer in BN20

 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Friendly 9/10
The staff are friendly and give clear and helpful information
Show All
 
 
Customer Review
 
Eastbourne seaview apartment
 
Cost: £390000
 

"Efficient in supplying details and arranging viewings.

Very helpful and proactive in assisting us when resolving some of the technical issues involved in the purchase."
 
 
Team:
Steve and Beth
 
 
 


Review 31 May 2018
Recommended by customer in BN22
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow, Lower Willingdon
 
Cost: £266344
 

"Very professional and knowledgeable.
Would highly recommend."
 
 
 
 


Review 14 May 2018
Recommended by customer in Bn23
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom semi detached with garage Langley Point Eastbourne
 
Cost: £285000
 

"Hunt Frame acted with outstanding professional. The property was on the market for just one week when a offer was made and accepted, amazing! A massive thank you to Steve, Mark, Kerry and Beth for making the process stress free and quite painless!

From a very grateful
Brenda Dow
"
 
 
Team:
Steve, Mark, Kerry and Beth.
 
 
 


Review 1 Mar 2018
Recommended by customer in Bn26
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom flat in Eastbourne
 
Cost: £260000
 

"We initially had a viewing and was shown around by kerie who was very friendly and helpful and we were made to feel instantly that nothing was to much trouble. We then spoke to Steve when the offer was made and he helped enormously with the sale negotiations, from then on we continued to deal with Steve aswell as Beth and spoke regularly during the process, keeping us informed and even helping us out with advice for our sale even though it was in another county. Would recommend to anybody"
 
 
Team:
Steve Piercy, kerie redman, Beth sadler
 
 
 


Review 1 Feb 2018
Recommended by customer in BN21
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedrooms flat in Eastbourne , central position
 
Cost: £180000
 

"As a first time buyer in the UK, I felt a bit defenceless at first. Fortunately, Hunt Frame and more specifically Steve, provided all the help I was hoping for . Also the network of external professionals they put at my service, offered an independent advice covering all the critical aspects, from paperworks to mortgaging .
I felt they always acted professionally and thankfully all the process run smoothly and almost stress-free. Highly recommended"
 
 
Team:
Steve, Beth
 
 
 


Review 5 Jan 2018
Recommended by customer in BN20

 I'm: Male 

 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached bungalow. Eastbourne
 
Cost: £267000
 

"Both partners easy to deal with. All staff at the branch were knowledgeable about our property, and the status of the sales, so whoever was in the branch when we went in could answer any questions we had. This was important to us.

When the first sale fell through, great energy was applied to ensuring a prompt sale, which was successful.

All staff were always happy to help and service was very prompt.

We have never had such a good experience with an estate agent before. Hunt Frame are very highly recommended!"
 
 
Team:
Steven Youldon-Piercy, Kerie
 
 
 


Review 12 Oct 2017
Recommended by customer in BN26
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
One Bedroom Flat in Eastbourne
 
Cost: £165200
 

"Hunt Frame gave a completely professional and attentive service throughout the whole transaction. They did exactly the right amount of chasing without being intrusive or putting people off but at the same time making sure everyone was updated at crucial times in the transaction.

We would wholeheartedly recommend them without hesitation to anyone selling a property as you get a proper service from them which is also reasonable.

They work as a team and at all times during the transaction there was always someone who knew the matter that was available to talk to."
 
 
Team:
Paul, Mark, Beth, Kerie, Steve
 
 
 


Review 2 Oct 2017
Recommended by customer in Bn21
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Edwardian mansion-style flat close to town centre and seafront
 
Cost: £295000
 

"We didn't really need much advice as we had seen the property on the Internet and just needed to view it. We had a viewing organised very quickly as requested. We wanted to proceed with an offer and our purchase was negotiated well and we both settled at a fair price. During the rest of the sale it hasn't mattered who we have spoken to. All members of staff are friendly, approachable, knowledgable, and extremely helpful. I would be very happy to use them again for both selling and buying."
 
 
Team:
Steve Youlden-Piercy, Beth Sandler, Mark Hunt
 
 
 


Review 22 Sep 2017
Recommended by customer in BN20
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow Willingdon
 
Cost: £338000
 

"The staff were always polite, helpful and good humoured. They were on time with appointments and kept me informed of viewings and gave good feedback too. We were pleased with the number of viewings they achieved. Once an offer had been made they kept up a good service. We popped into the office on several occasions and whoever we saw was helpful and the whole team seemed to be aware of what was happening with the property and the progress of the sale."
 
 
Team:
Steve Youldon Piercy Kerie Redman
 
 
 


Review 22 Sep 2017
Recommended by customer in Bn22
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
The property we are selling is a semi 3 b d house and buying a bungalow detached 3 bedrooms

"The experience of selling and buying through hunt frame was stress free ,easy with them sorting out all the problems you get the though selling ,buying houses .

This is the 2nd time we have moved using hunt frame and found them exceptionally professional and friendly both times . Will use again without hesitation.

Great service"
 
 
Team:
Steve Piercy and Beth
 
 
 

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