Brian Cox & Co - Sales

374 Oldfield Lane North
Greenford
Middlesex
UB6 8PU

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating Brian Cox & Co - Sales 9.7/100
17 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 17 reviews since 2011
 
 
 
Professional 9.7/10 Professional Rating 9.7
The firm acted professionally at all times
 
Knowledgeable 9.6/10 Knowledgeable Rating 9.6
The firm showed a good knowledge of local market conditions
 
Friendly 9.7/10 Friendly Rating 9.7
The staff are friendly and give clear and helpful information
 
Helpful 9.8/10 Helpful Rating 9.8
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" Dave and his firm never fail to impress. Always at the end of the phone to answer even the simplest question, keeping the wife and I informed on all fronts. Dave and his team are a must for any buyer ...."   more
 
" Our experience with Brian Cox was fantastic. David was highly professional, polite and remained so calm throughout the whole process. We were previously on with another agent and almost lost the prope...."   more
 
" I have only good things to say about the sales of the house. I was recommended by a friend who used Brian Cox to sell his mothers property and would recommend them to others should the opportunity ari...."   more
 
" This agent was very local. They had been used by the seller (I'm her Executor) for a rental valuation & I had requested a probate valuation from them too. I found the agent I dealt with when it ca...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 78%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 71%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 90%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 90%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 90%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 60%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 100%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 86%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 2
accepted 2
agreed 2
Brian 10
buy 2
buyer 2
calm 2
Cox 10
David 2
efficient 3
experience 2
extremely 2
friendly 3
great 2
hard 2
helpful 4
information 2
market 3
offer 2
phone 2
pleased 2
probate 2
process 4
professional 7
property 7
recommend 2
sale 4
sales 2
say 2
sell 3
selling 3
service 2
updated 2
viewings 2
willing 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 10 Apr 2015
Recommended by customer in UB1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Terraced house greenford

"Dave and his firm never fail to impress. Always at the end of the phone to answer even the simplest question, keeping the wife and I informed on all fronts. Dave and his team are a must for any buyer or seller"
 
 
Team:
David Moyes
 
 
 

Review 18 Jan 2015
Recommended by customer in UB6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A two bedroom ground floor maisonette with private garden.

"Our experience with Brian Cox was fantastic. David was highly professional, polite and remained so calm throughout the whole process. We were previously on with another agent and almost lost the property we were trying to buy as the other agent was unsuccessful at getting us a serious buyer. We then instructed Brian Cox who were extremely efficient at getting our property straight onto the market, within days they had lined up a number of viewings and within a week we had a serious buyer and had accepted an offer. If it was not for their efficiency and hard work we would have lost the property we were trying to buy. Thank you so much David for all your work."
 
 
Team:
David Morse
 
 
 

Review 13 Jan 2015
Recommended by customer in ub6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Terraced house in Greenford, Middlesex

"I have only good things to say about the sales of the house. I was recommended by a friend who used Brian Cox to sell his mothers property and would recommend them to others should the opportunity arise. The whole process from start to finish went very smoothly and was hassle free. It was handled very efficiently and professionally and everyone I dealt with was very helpful and friendly."
 
 
Team:
Daniel Jed
 
 
 

Review 9 Jan 2015
Recommended by customer in UB^8
 
 
Satisfaction Ratings
 
Professional 7/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 7/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three Bedroom semi detached with large garden in Greenford.

"This agent was very local. They had been used by the seller (I'm her Executor) for a rental valuation & I had requested a probate valuation from them too.

I found the agent I dealt with when it came time to sell pleasant , sympathetic, capable, willing, knowledgeable & competent. It is fair to say that I had agreed in advance their fee but that I feel they earned it fairly easily. That said I'm an Executor & my test of value for money is probably fairly easily passed.

I had some very specific & fairly unusual requirements associated with marketing & advertising the property & these were apparently fully considered.I was disappointed that the one day on which I'd asked for no viewings because I was clearing out the property the agent badly failed to comply & a very inconvenient viewing had to proceed otherwise I would've felt churlish."
 
 
Team:
David Moyse
 
 
 

Review 3 Nov 2014
Recommended by customer in UB6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom, 1st floor flat in Greenford

"This is my first time dealing with Brian Cox and it has been a great experience.

Very friendly,RELIABLE trustworthy staff and particularly David Moyse at the North Greenford branch was willing to give sound advice based on his experience of the market.

Despite the sale taking a while, through no fault but the solicitors, David was extremely professional to help to push the sale through with our interests at heart and was not afraid to be more involved. For this, I felt like I could rely on the business wholly."
 
 
Team:
David Moyse
 
 
 

Review 1 Oct 2014
Recommended by customer in UB1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed terrace with front and back garden in Southall

"I was happy to use the services of Brian Cox & Co as I found them easy to deal with. They helped a great deal with the negotiations between myself and my buyer."
 
 
Team:
Mark, David and Daniel
 
 
 

Review 13 Aug 2014
Recommended by customer in ub6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached house in West London

"This was a challenging sale for Brian Cox as it was dependant on probate.

We were given useful information when my father first died regarding the sale of the house, B Cox were sensitive to our loss.

We have no recommendations for improvements.

Even if Daniel was away, other staff were able to check on progress, due to excellent record keeping"
 
 
Team:
Daniel
 
 
 

Review 13 Aug 2014
Recommended by customer in UB6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi detached in Greenford

"We purchased the property in 2001 via Brian Cox and were very pleased to be able to sell via the same agents in 2014.

The staff were very helpful and kept us updated with everything that was going on at all times.

Buying and selling property will always have some frustrating moments but their calm professional manner ensured a smooth completion.

"
 
 
Team:
Dan.
 
 
 

Review 27 Apr 2014
Recommended by customer in gl15
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Ex coucil 2 bed s/d

"Ist time I used co.
1st class service and price"
 
 
 
 

Review 27 Apr 2014
Recommended by customer in WD3
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom terraced house in Hertfordshire.

"A very professional and quality run company. Their staff were knowledgable, friendly, helpful and always on the other end of the phone and put me at ease the whole way throught the process.

I can't recommend them enough and would definately use them again."
 
 
Team:
Daniel, Greg
 
 
 

Review 24 Apr 2014
Recommended by customer in Ub6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi Greenford

"Very pleased"
 
 
Team:
Daniel Jed
 
 
 

Review 24 Apr 2014
Recommended by customer in ub6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
semi detached house greenford

"Have used Brian Cox for my 2 purchases, 2 sales and for finding tenants for my buy to let property. Wouldn't think about going anywhere else as they are hard working, professional and have a far superior knowledge of the area. Always give 110%"
 
 
Team:
Daniel Jed
 
 
 

Review 11 May 2011
Recommended by customer in UB6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 7/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Your questions are not clear! Firm told me property was off the market after offer was accepted."
 
 
 
 
 
 

Review 28 Apr 2011
Recommended by customer in UB5
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Lovely family home with garden back & front close to all amenities.
 

"Very professional kept us well updated."
 
 
 
 
 
 

Review 13 Apr 2011
Recommended by customer in UB6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Extended 3 bedroom house in very good condition.
 

"Brian Cox were very efficient in making the sale for us and very helpful during the selling process."
 
 
 
 
 
 

Review 4 Apr 2011
Recommended by customer in UB6
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"I am very impressed with the service of Brian Cox & company – they were approachable."
 
 
 
 
 
 

Review 1 Apr 2011
Recommended by customer in UB6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"A phone call to Brian Cox & Co Ltd resulted immediate response a date agreed and the director arrived and advised a selling price and provided valuable information. The property was viewed at once by potential buyers which resulted in a quick efficient sale. The staff were professional and friendly. The action displayed was administered with determination with successful 2nd product."
 
 
 
 
 
 
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