Simon Marden Estate Agents - Sales

3 Market Square
Hailsham
East Sussex
BN27 1AQ

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating Simon Marden Estate Agents - Sales 10/100
9 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
 10 /10 Overall Rating 10.0/10
Based on 9 reviews since 2012
 
 
 
Professional 10/10 Professional Rating 10.0
The firm acted professionally at all times
 
Knowledgeable 10/10 Knowledgeable Rating 10.0
The firm showed a good knowledge of local market conditions
 
Friendly 10/10 Friendly Rating 10.0
The staff are friendly and give clear and helpful information
 
Helpful 10/10 Helpful Rating 10.0
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" Absolutely excellent; would heartily recommend to anyone willing to sell."   more
 
" Very friendly service with no rubbish talk, honest, trustworthy staff. I was pleased to find that I was not just a number on a list and the staff were keen to keep things running smoothly for the buye...."   more
 
" Very pleased with the service. Quick to respond to questions and gave useful and informative answers. They made the process of buying the house a pleasurable one."   more
 
" Very professional and friendly service. Simon was fantastic dealing with sale. Sophie was very efficient handling my verbal negotiations. I would recommend them to friends. "   more
 
About Us


Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 100%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 100%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 100%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 100%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 100%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

efficient 2
friendly 4
helpful 3
pleased 2
professional 2
property 2
recommend 3
sell 2
seller 2
service 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 12 Aug 2012
Recommended by customer in BN27
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Brand new detached bungalow near to town centre.
 

"Absolutely excellent; would heartily recommend to anyone willing to sell."
 
 
 
 
 
 

Review 31 Jul 2012
Recommended by customer in BN27
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Period, semi detached on main road. Fire places, doors, period features etc.
 

"Very friendly service with no rubbish talk, honest, trustworthy staff. I was pleased to find that I was not just a number on a list and the staff were keen to keep things running smoothly for the buyer and the seller."
 
 
 
 
 
 

Review 27 Jul 2012
Recommended by customer in BN27
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Sold a detached 4 bedroom house. Excellent service.
 

"Very professional and friendly service. Simon was fantastic dealing with sale. Sophie was very efficient handling my verbal negotiations. I would recommend them to friends.
"
 
 
 
 
 
 

Review 27 Jul 2012
Recommended by customer in BN27
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1960’s mid terrace, 3 bed house in Hailsham, east Sussex.
 

"Very pleased with the service. Quick to respond to questions and gave useful and informative answers. They made the process of buying the house a pleasurable one."
 
 
 
 
 
 

Review 26 Jul 2012
Recommended by customer in BN27
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Large Victorian house, 4 beds. 120 ft garden, house in need of complete renovation.
 

"Mr Bray was working very hard to sell this property. The owner was obstructive in many ways and Mr Bray acted way above & beyond what I would expect of the agent, well done and many thanks for your patience. I wish we had more like you. Next of kin to seller."
 
 
 
 
 
 

Review 25 Jul 2012
Recommended by customer in BN27
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed terraced house. Open feature fireplace. Hailsham Town.
 

"Thorough, efficient, helpful, friendly."
 
 
 
 
 
 

Review 25 Jul 2012
Recommended by customer in BN27
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed detached. Large, in need of complete refurbishment. Hailsham.
 

"The agents were very helpful & friendly. Did everything & more to help."
 
 
 
 
 
 

Review 8 Jul 2012
Recommended by customer in BN27
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow, new built, near to town.
 

"Excellent services concerning property on the market. Answered all question quickly. Always able to view properties when we wanted to.
"
 
 
 
 
 
 

Review 13 Jun 2012
Recommended by customer in BN27
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom semi with garage, front & back garden, shed & conservation.
 

"Our agent was very helpful & polite. A very professional company would always recommend them. Was very good at communicating with us throughout the whole purchase."
 
 
 
 
 
 
Back to top

1