The firm showed a good knowledge of local market conditions
Friendly
9.6/10
The staff are friendly and give clear and helpful information
Helpful
9.4/10
The firm helped in the negotiations between buyer and seller
Recent Reviews
"
David and his team always kept me informed and gave honest advice when required.
They acted in a professional manner thruout .
This was the first time I had dealings with Rawlinson Gold.
"
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"
I first used Rawlinson Gold when I was selling my Mother's house, and from the excellent service I received at that time, I had no hesitation in instructing them again when I came to sell my property...."
more
"
I would definitely recommend Rawlinson Gold and would use them in the future. In particular, Priyesh Patel was very helpful."
more
"
As a first-time buyer, I hadn't been through the house-buying process before. However, my wife and I received a fantastic service from Rawlinson Gold (notably Priyesh and David). I was frequently kep...."
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About Us
With the majority of our business being recommendations, we pride ourselves on the first class tailored service and expert advice we offer. We combine the traditional ethos of personal service and use of the latest technology available.
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.
Look for firms with a commitment to asking for feedback - good or bad - from their customers.
We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.
Ask the firm for their side of the story.
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.
They are the experts and you should be able to rely on them to help you make decisions.
These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
Sellers: Ombudsman: 100%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
Sellers: Buyer services: 67%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
Sellers: Marketing: 100%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
Buyers: Ombudsman: 60%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
Buyers: Marketing: 83%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
Buyers: Offer: 86%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.
Nobody's perfect and some customers may not be completely sure about the answer.
It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.
A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?
absolutely 3
acted 2
advice 2
buy 2
buyer 3
certainly 2
communication 2
David 2
definitely 2
delighted 2
different 2
excellent 2
experience 2
fantastic 2
friendly 3
future 2
Gold 9
help 2
helpful 2
highly 2
honest 2
informed 3
local 2
market 2
Priyesh 2
process 4
professional 5
property 6
purchase 2
questions 2
Rawlinson 9
reassuring 2
received 2
recommend 4
sale 4
selected 2
selling 3
service 5
sold 3
stages 2
step 2
team 3
transaction 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range.
See if this business has demonstrated a track record of experience that matches your needs.
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind.
You can use the filter below to select the reviews that match your need.
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
Sellers: Fees
Yes
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
Sellers: Particulars
Yes
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
Sellers: Viewing
Yes
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
Sellers: Offers
Yes
SELLERS Did the firm confirm all offers in writing (including email)?
Sellers: Marketing
Yes
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
Customer Review
West Harrow, terraced house
"David and his team always kept me informed and gave honest advice when required. They acted in a professional manner thruout .
This was the first time I had dealings with Rawlinson Gold. "
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
Sellers: Fees
Yes
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
Sellers: Buyer services
No
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
Sellers: Particulars
Yes
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
Sellers: Viewing
Yes
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
Sellers: Offers
Yes
SELLERS Did the firm confirm all offers in writing (including email)?
Sellers: Marketing
Yes
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
Customer Review
3 bed semi- detached house
Slopes of Harrow on the Hill
"I first used Rawlinson Gold when I was selling my Mother's house, and from the excellent service I received at that time, I had no hesitation in instructing them again when I came to sell my property.
I was absolutely delighted by the personal, professional service I received from the firm. The staff were always helpful, and friendly, and kept me updated re the sale of my house.
Communication was always first class, and they were always reassuring and understanding when I had any worries.
The viewings were always arranged when it would be less disruptive to me, and they worked tirelessly to secure my sale.
I would recommend Rawlinson Gold to anybody, as they give a first rate service!"
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
Buyers: Accuracy
Yes
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
Buyers: Offer
Yes
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
Customer Review
Ground floor, one bedroom flat
"I would definitely recommend Rawlinson Gold and would use them in the future. In particular, Priyesh Patel was very helpful."
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
Buyers: Marketing
Yes
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
Buyers: Accuracy
Yes
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
Buyers: Offer
Yes
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
Customer Review
3 bedroom semi-detached, West Harrow
"As a first-time buyer, I hadn't been through the house-buying process before. However, my wife and I received a fantastic service from Rawlinson Gold (notably Priyesh and David). I was frequently kept up to date at different stages of the purchase (their communication was excellent)and the potentially stressful experience passed serenely. I would certainly use their services in the future."
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
Buyers: Marketing
Yes
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
Buyers: Accuracy
Yes
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
Buyers: Offer
Yes
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
Customer Review
1 bed semi detached house
"My family have always used Rawlinson Gold, and we continue to be very happy with the service we receive from them.
They are an excellent firm, and i am very pleased with the service they provided. "
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
Sellers: Fees
Yes
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
Sellers: Buyer services
Yes
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
Sellers: Particulars
Yes
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
Sellers: Viewing
Yes
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
Sellers: Offers
Yes
SELLERS Did the firm confirm all offers in writing (including email)?
Sellers: Marketing
Yes
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
Customer Review
2 bedroom flat in Harrow
"The team at Rawlinson were very professional in completing the 21 Leaf house also i had plenty of help in dealing with my property."
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
Buyers: Accuracy
Yes
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
Buyers: Offer
Yes
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
Customer Review
Three bedroom semi detached house with attached garage
"Rawingson Gold were professional in selling this property. I found the staff friendly and knowledgable. I would definitely use them again"
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
Sellers: Fees
Yes
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
Sellers: Buyer services
Yes
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
Sellers: Particulars
Yes
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
Sellers: Viewing
Yes
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
Sellers: Offers
Yes
SELLERS Did the firm confirm all offers in writing (including email)?
Sellers: Marketing
Yes
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
Customer Review
2 bed maisonette, Harrow
"The sale couldn't have gone smoother, highly recommended"
Brooke Avenue
Brooke Avenue
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
Buyers: Accuracy
Yes
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
Buyers: Offer
Yes
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
Customer Review
2 bed, ground floor maisonette in Greater London.
"The experience of being a first time buyer in the current economic can be daunting - not least because of the increased cash deposit you now have to make. For us this meant that we wanted to understand everything about the property, local market and sales process so we could buy with confidence. Rawlinson Gold made this happen from day one with clear, honest and friendly communication. At no time did we feel that we were being sold to (even though we work in commerce) and could not have asked for a better experience as first time buyers!"
Hide Road
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
Buyers: Marketing
Yes
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
Buyers: Accuracy
Yes
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
Buyers: Offer
Yes
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
Customer Review
3 bedroom, semi detached house in harrow
"I cannot praise this firm or recommend them highly enough. They are simply superb. Not only did I buy a property from them but sold one through them and i honestly felt they took all the hard work off me. Once instruction was given to put our offer in and it was accepted, this loyal team did absolutely everything to make sure the transaction went through smoothly and to a time scale that suited us.
Anytime I had questions or felt I needed reassurance about the different stages of the purchasing process, one of the team would always chase various parties to save me the trouble, even when it was not connected to their role in the purchase. It is rare, I find, that a firm will genuinely go so far above and beyond the requirements of their job to help people like us to find a home.
For the period of time when purchasing your home, we were made to feel like we had a team of friends who were watching over every step and making sure we were getting the best possible outcome and result at every step.
Would recommend Rawlinson Gold to anyone who wants genuinely exceptional service with a fantastic team of people."
Dukes Avenue
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
Sellers: Particulars
Yes
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
Sellers: Viewing
Yes
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
Sellers: Offers
Yes
SELLERS Did the firm confirm all offers in writing (including email)?
Sellers: Marketing
Yes
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
Customer Review
Edwardian semi in Harrow
"I was delighted with Rawlinson Gold from the start of the process of valuing my home through to its ultimate sale. At all times they acted professionally and courteously. They were reassuring at times when I was worried that the sale would fall through. Everything was dealt with promptly and I was kept informed at all times."
Bolton Road
Bolton Road
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
Sellers: Particulars
Yes
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
Sellers: Viewing
Yes
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
Sellers: Offers
Yes
SELLERS Did the firm confirm all offers in writing (including email)?
Customer Review
Single bedroom flat, South Harrow
"There are several questions that I have not answered as I do not recall whether they did or did not but I certainly have no complaints about their conduct & would certainly give them the benefit of any doubt in these cases. I did use the firm as letting agents for the property before selling it and was generally satisfied with their performance."
Parkfield Road
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
Sellers: Fees
Yes
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
Sellers: Particulars
Yes
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
Sellers: Viewing
Yes
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
Sellers: Offers
Yes
SELLERS Did the firm confirm all offers in writing (including email)?
Sellers: Marketing
Yes
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
Customer Review
Edwardian semi-detached house in Harrow
"Absolutely brilliant. Found a buyer at a very acceptable price immediately our house went on market. Then put on the market the buyer's house & sold that almost immediately too, enabling our sale to go ahead.
They then very carefully followed each step in the progress of the transaction at every step, kept us well informed and did all the worrying for us.
We had obatined valuations from three local agents. We selected these agents as they appeared the most professional. They happened to be the same agents (the same two partners) who sold us the house 12 years ago. "
Hide Road
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
Sellers: Particulars
Yes
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
Sellers: Viewing
Yes
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
Sellers: Offers
Yes
SELLERS Did the firm confirm all offers in writing (including email)?
Sellers: Marketing
Yes
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
Customer Review
2 bed flat in North Harrow
"I inherited this property in a will from a relative and, as I live 400 miles away, had to deal remotely with the agent whom I selected from the web. I am a naturally cautious person but was completely won over by the responsiveness and quality of service and advice offered by David. Trust is all the more essential when you deal with someone at a distance. I sent David a crate of wine at the end to say thank you! We never met, but I would recommend him thoroughly."
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
Buyers: Marketing
No
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
Buyers: Accuracy
Yes
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
Buyers: Offer
No
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
Sellers: Fees
Yes
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
Sellers: Particulars
Yes
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
Sellers: Viewing
Yes
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
Sellers: Offers
Yes
SELLERS Did the firm confirm all offers in writing (including email)?
Sellers: Marketing
Yes
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
Customer Review
3 bedroom semi
Grater london
"i have used this firm on tow occasions both with excelent results."
Brooke Avenue