Acorn Estates - Sales

71 High Street, Yeadon
Leeds
West Yorkshire
LS19 7SP

Estate Agents

Listed under:  Estate Agents
93% recommended   Rating Acorn Estates - Sales 9.3/100
14 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
 9.3 /10 Overall Rating 9.3/10
Based on 14 reviews since 2009
 
 
 
Professional 9.6/10 Professional Rating 9.6
The firm acted professionally at all times
 
Knowledgeable 9.4/10 Knowledgeable Rating 9.4
The firm showed a good knowledge of local market conditions
 
Friendly 9.3/10 Friendly Rating 9.3
The staff are friendly and give clear and helpful information
 
Helpful 8.9/10 Helpful Rating 8.9
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" Acorn always was friendly and courteous. My regular sellers (weekdays) always had my best interests at heart and I never felt pressured to change my decisions. I would use Acorn again."   more
 
" We have always been very happy with the service offered by Acorn. Very friendly & efficient keep you informed at all times. Open 7 days a week. Very personal bespoke service."   more
 
" Acorn Estates were friendly, efficient and helpful at all times. Having had dealings with them over the years we were more than happy to use them again for the sale of this property."   more
 
" Acorn Estate Agents Yeadon, Leeds were fantastic to deal with yet again. Professional & genuinely courteous & friendly at all times. I will highly recommend amazing service throughout, particularly Gr...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 44%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 71%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 100%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 67%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 50%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Acorn 5
courteous 2
efficient 3
Estate 2
friendly 7
happy 3
helpful 3
Professional 2
service 4
(weekdays) 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 Feb 2014
Recommended by customer in LS20
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
5 bed, end terrace, brick built 1954. Updated in previous 2 years since buying. Large corner plot and off street parking for 2 vehicles.
 
 
 
 
 

Review 18 Feb 2014
Recommended by customer in LS19
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 7/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Yeadon Leeds. 1 bedroom, back to back stone built house with a courtyard garden.
 

"Acorn always was friendly and courteous. My regular sellers (weekdays) always had my best interests at heart and I never felt pressured to change my decisions. I would use Acorn again."
 
 
 
 
 
 

Review 17 Feb 2014
Recommended by customer in LS20
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Mid terrace (rendered) Guiseley Leeds.
 
 
 
 
 

Review 17 Feb 2014
Recommended by customer in LS19
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1920’s detached 2 bedroom bungalow on corner plot in Suburban street.
 

"We have always been very happy with the service offered by Acorn. Very friendly & efficient keep you informed at all times. Open 7 days a week. Very personal bespoke service."
 
 
 
 
 
 

Review 17 Feb 2014
Recommended by customer in LS19
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom through stone terrace with the original fire surround in the kitchen.
 

"Acorn Estates were friendly, efficient and helpful at all times. Having had dealings with them over the years we were more than happy to use them again for the sale of this property."
 
 
 
 
 
 

Review 13 Feb 2014
Recommended by customer in LS19
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 4/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Terraced back to back, North/West Leeds Victorian style.
 

"Acorn Estate Agents Yeadon, Leeds were fantastic to deal with yet again. Professional & genuinely courteous & friendly at all times. I will highly recommend amazing service throughout, particularly Greg/James & the wonderful Belinda."
 
 
 
 
 
 

Review 12 Feb 2014
Not Recommended by customer in LS19
 
 
Satisfaction Ratings
 
Knowledgeable 5/10
The firm showed a good knowledge of local market conditions
Friendly 5/10
The staff are friendly and give clear and helpful information
Helpful 5/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom semi detached bungalow.
 

"With one exception, the staff were very friendly, helpful and informative. One member of staff, the exception to the rule, was quite rude and officious and I told her so. Unfortunately that affects the overall ratings, means we would not use them again, and left an overall poor impression of the company."
 
 
 
 
 
 

Review 11 Feb 2014
Recommended by customer in LS19
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached 2 bed bungalow location good for shops etc.
 
 
 
 
 

Review 11 Feb 2014
Recommended by customer in LS19
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1930s semi detached back to back built in Yorkshire Stone. Situated in a good area of Leeds with excellent local facilities.
 

"Excellent service from a long established local firm. They know the area, they know the market, they provide a honest appraisal of current market trends & valuation. I am entirely happy with the service & customer focus is of the highest standard."
 
 
 
 
 
 

Review 17 Jun 2009
Recommended by customer in LS19
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Pleasure to deal with efficient and friendly."
 
 
 
 
 
 

Review 28 May 2009
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
End town house with garage.
 
 
 
 
 

Review 16 May 2009
Recommended by customer in LS19
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"A very helpful company and staff who were always ready to help."
 
 
 
 
 
 

Review 11 May 2009
Recommended by customer in LS19
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Large 1st & 2nd floor apartment in converted listed building.
 

"This is the third time in 20 years I have used Acorn Estate Agency & this give a very professional, friendly service."
 
 
 
 
 
 

Review 9 May 2009
Recommended by customer in LS19
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Everything satisfactory."
 
 
 
 
 
 
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