David Robinson Estate Agents Ltd - Sales

77 Main Street, Broughton Astley
Leicester
Leicestershire
LE9 6RE

Estate Agents

Listed under:  Estate Agents
96% recommended   Rating David Robinson Estate Agents Ltd - Sales 9.6/100
23 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 23 reviews since 2008
 
 
 
Professional 9.5/10 Professional Rating 9.5
The firm acted professionally at all times
 
Knowledgeable 9.8/10 Knowledgeable Rating 9.8
The firm showed a good knowledge of local market conditions
 
Friendly 9.5/10 Friendly Rating 9.5
The staff are friendly and give clear and helpful information
 
Helpful 9.6/10 Helpful Rating 9.6
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" Assessed the property and recommended its selling price which was very close to the final agreed price. Handled all aspects of marketing and final negotiation with the eventual buyers. Sold within 8 w...."   more
 
" Honest with a fair bidding system. Efficient questions answered very quickly. Supportive & pro-active with problem solving. Excellent customer service – friendly & polite. Would recommend / use again."   more
 
" Very good, professional small company."   more
 
" Good service. Could have done better with the advertising i.e. local papers etc."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 93%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 69%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 94%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 100%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 100%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 100%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

buyers 2
David 6
Efficient 2
estate 2
exactly 2
Excellent 4
friends 2
good 5
helpful 2
informed 4
knew 2
local 2
pleased 2
potential 2
professional 3
progress 2
property 3
quickly 2
recommend 3
recommended 2
service 7
Sold 2
wanted 3
waste 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 5 Jul 2012
No Recommendation by customer in LE9
 
 
Satisfaction Ratings
 
Professional 7/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 6/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed link detached more central of village centre.
 
 
 
 
 

Review 4 Jul 2012
Recommended by customer in LE9
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Shared ownership 2 bed duplex apartment. Outskirts of Broughton Astley.
 
 
 
 
 

Review 23 Jun 2012
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom semi-detached – ex council stock.
 

"Assessed the property and recommended its selling price which was very close to the final agreed price. Handled all aspects of marketing and final negotiation with the eventual buyers. Sold within 8 weeks."
 
 
 
 
 
 

Review 22 Jun 2012
Recommended by customer in LE3
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi-detached, ex-council house. 1930’s build in Leicester.
 

"Honest with a fair bidding system. Efficient questions answered very quickly. Supportive & pro-active with problem solving. Excellent customer service – friendly & polite. Would recommend / use again."
 
 
 
 
 
 

Review 20 Jun 2012
Recommended by customer in LE9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Two bed mid town house 1980’s construction Broughton Astley.
 

"Very good, professional small company."
 
 
 
 
 
 

Review 19 Jun 2012
Recommended by customer in LE9
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached bungalow with detached garage now estate location.
 

"Good service. Could have done better with the advertising i.e. local papers etc."
 
 
 
 
 
 

Review 19 Jun 2012
Recommended by customer in LE9
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Modern semi-detached, modern town house, clean, tidy needing minimal repair.
 
 
 
 
 

Review 19 Jun 2012
Recommended by customer in LE9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bed link detached house in a quiet Cul-de-sac in Broughton Astley in need of some renovation. And will be made into a lovely home for somebody.
 

"I was very pleased with David Robinson’s Agents he did everything he said he would do. Kept me informed with everything and shown the people round for viewing so i did not have to keep going over. I would certainly recommend them to anybody who wanted to sell their house. I was surprised that how quick the house sold."
 
 
 
 
 
 

Review 18 Jun 2012
Recommended by customer in LE9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi with a garage in a village location.
 

"Excellent sales progress very helpful. Good local knowledge."
 
 
 
 
 
 

Review 18 Jun 2012
Recommended by customer in LE9
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 7/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom bungalow Cul-de-Sac.
 

"Very good service. The only issue was some confusion about fixtures and fittings but this wasn’t really the agent fault."
 
 
 
 
 
 

Review 5 Feb 2009
Recommended by customer in LE6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"I was kept informed at all times as to progress on any potential offer/sales."
 
 
 
 
 
 

Review 27 Nov 2008
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"The service we received was fantastic from start to finish, it made the whole process simple and hassle free!"
 
 
 
 
 
 

Review 14 Nov 2008
Recommended by customer in LE9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"I was kept regularly informed every step of the way."
 
 
 
 
 
 

Review 12 Nov 2008
Recommended by customer in LE9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1930 brick built tiled house with open fires and large rear garden.
 

"David provided an excellent service and I have recommended him to friends. He was very professional. He kept us very well informed at all times and nothing was too much trouble."
 
 
 
 
 
 

Review 12 Nov 2008
Recommended by customer in LE9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 10 Nov 2008
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 9 Nov 2008
Recommended by customer in LE9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"We found David very helpful and made our move to our new house quickly and efficiently. We would definitely use him again and he is recognized as the leading estate agent within the village of Broughton Ashley."
 
 
 
 
 
 

Review 9 Nov 2008
Recommended by customer in LE9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"We found David Robinson Estates to be very professional, approached and efficient. When we move again we would not hesitate to use this estate agency in the future, we would recommend David Robinson to friends & family 10/10."
 
 
 
 
 
 

Review 7 Nov 2008
Recommended by customer in LE9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 7 Nov 2008
Recommended by customer in LE9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Service was second to none, delighted with everything."
 
 
 
 
 
 
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