Country Properties (Shefford) Ltd - Sales

148 Sundon Park Road
Luton
Bedfordshire
LU3 3AH

Estate Agents

Listed under:  Estate Agents
87% recommended   Rating Country Properties (Shefford) Ltd - Sales 8.4/100
15 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
8.4 /10 Overall Rating 8.4/10
Based on 15 reviews since 2008
 
 
 
Professional 8.5/10 Professional Rating 8.5
The firm acted professionally at all times

 
Knowledgeable 8.7/10 Knowledgeable Rating 8.7
The firm showed a good knowledge of local market conditions

 
Friendly 8.6/10 Friendly Rating 8.6
The staff are friendly and give clear and helpful information

 
Helpful 7.9/10 Helpful Rating 7.9
The firm helped in the negotiations between buyer and seller

 
 
 
Recent Reviews 
 
" I have had bad experiences in the past with many agents & Eliott Lee & Connells both making me see their mortgage brochure before they consider any offer they made me frustrated. Elliot Lee are a chee...."   more
 
" The agents were always very friendly and tried to help. It was occasionally frustrating as what they told us was not actually what happened but I don’t think that was the fault of the agent – and on p...."   more
 
" C P were easy to deal with and already good at chasing solicitors when needed."   more
 
" The purchase of the property was made smoothly without any complication. The staff of Country Properties was very friendly."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Sellers: Ombudsman: 71%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 100%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 100%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 29%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 83%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 88%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 75%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

friendly 3
good 2
great 2
helpful 3
property 2
service 2
smoothly 2
solicitors 2
(leading 1
“care” 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 10 Aug 2014
Recommended by customer in LU2
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 0/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Solid brick build, 3 bedrooms with a garage on the side. The property has an outside toilet which is very interesting and rare.
 

"I have had bad experiences in the past with many agents & Eliott Lee & Connells both making me see their mortgage brochure before they consider any offer they made me frustrated. Elliot Lee are a cheeky outfit, I bided asking price on a property and they wanted me to increase an offer which I refused. The agent that helped me buy the property now are very good and their ethical approach very refreshing. Well done Countryside Property."
 
 
 
 
 
 


Review 31 Jul 2014
Recommended by customer in LU1
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached and bedroom
 

"The agents were always very friendly and tried to help. It was occasionally frustrating as what they told us was not actually what happened but I don’t think that was the fault of the agent – and on phone has up they were very helpful."
 
 
 
 
 
 


Review 19 Jul 2014
Recommended by customer in LU2
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed end terrace with internal garage and 30 + ft garden.
 

"C P were easy to deal with and already good at chasing solicitors when needed."
 
 
 
 
 
 


Review 14 Jul 2014
Recommended by customer in LU3
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom house
 

"The purchase of the property was made smoothly without any complication. The staff of Country Properties was very friendly."
 
 
 
 
 
 


Review 14 Jul 2014
Recommended by customer in LU2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bed semi, bathroom & shower room, downstairs, WC, integral garage, large kitchen. Long garden, two sheds & green house well maintained.
 
 
 
 
 


Review 10 Jul 2014
Recommended by customer in LU3
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi detached house with shared driveway and garage in Cul-de-Sac Sundon Park location.
 
 
 
 
 


Review 10 Jul 2014
Recommended by customer in LU2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A well decorated 3 bedroom end of terrace property with single garage, off road parking & garden of decking, shingle and lawn.
 

"Was a very efficient reliable agent. Actively chased and progressed the transaction to ensure everything was running smoothly. Answered our queries promptly. A great agent."
 
 
 
 
 
 


Review 10 Jul 2014
Recommended by customer in LU2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1950's 4 bed detached with 3 reception rooms. Original features flooring aga with landscaped garden, pond and summer house.
 

"Excellent service good communication weekly updates friendly, polite, helpful, courteous, understanding. A pleasure to work with Lauren who made the experience smooth and copeable."
 
 
 
 
 
 


Review 8 Jul 2014
Recommended by customer in LU1
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom semi-detached property. Luton. Close to M1, station & airport. Overlooking local park.
 

"We felt we were urged to complete before the end of the calendar month. Date/s were fixed by estate agents rather than solicitors (leading to one cancellation of services of removal company as the solicitors were not ready to complete)."
 
 
 
 
 
 


Review 7 Jul 2014
Recommended by customer in LU2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi-detached 3 bedroom property in quiet Cul-de-Sac with large garden.
 
 
 
 
 


Review 12 Mar 2008
Recommended by customer in LU3
 
 
Satisfaction Ratings
 
Professional 6/10
The firm acted professionally at all times
Knowledgeable 7/10
The firm showed a good knowledge of local market conditions
Friendly 6/10
The staff are friendly and give clear and helpful information
Helpful 7/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 


Review 17 Feb 2008
Not Recommended by customer in LU2
 
 
Satisfaction Ratings
 
Professional 5/10
The firm acted professionally at all times
Knowledgeable 5/10
The firm showed a good knowledge of local market conditions
Friendly 4/10
The staff are friendly and give clear and helpful information
Helpful 3/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 


Review 16 Feb 2008
Recommended by customer in LU3
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Brilliant, great service, helpful, even after “care” after we bought the property! Thank you. We have bought & sold a few houses. This was the best service!"
 
 
 
 
 
 


Review 12 Feb 2008
No Recommendation by customer in LU3
 
 
Satisfaction Ratings
 
Show All
 
 
Customer Review
 
 
 
 
 


Review 10 Feb 2008
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 6/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 7/10
The staff are friendly and give clear and helpful information
Helpful 5/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

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