Fraser Reeves Estate Agents - Sales

93 High Street
Newton-le-willows
Merseyside
WA12 9SL

Estate Agents

Listed under:  Estate Agents
96% recommended   Rating Fraser Reeves Estate Agents - Sales 8.8/100
26 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
 8.8 /10 Overall Rating 8.8/10
Based on 26 reviews since 2009
 
 
 
Professional 8.8/10 Professional Rating 8.8
The firm acted professionally at all times
 
Knowledgeable 8.7/10 Knowledgeable Rating 8.7
The firm showed a good knowledge of local market conditions
 
Friendly 8.9/10 Friendly Rating 8.9
The staff are friendly and give clear and helpful information
 
Helpful 8.9/10 Helpful Rating 8.9
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" Think the 1500.00 plus vat minimum charge too much for a sale of property at 70k."   more
 
" Firm did try very hard to sell property in a difficult time."   more
 
" As I live over 350 miles from the property I was selling – I had envisaged difficulties with the sale. However I was delighted with the professional approach of Frazer Reeves. I could not have wanted ...."   more
 
" Very happy with the sale."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 73%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 93%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 77%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 93%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 93%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 80%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 67%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 60%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 89%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

buyer 2
Fraser 3
happy 2
professional 3
property 3
sale 2
service 3
advice 1
approach 1
approachable 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 20 Oct 2014
Recommended by customer in WA1Z
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Think the 1500.00 plus vat minimum charge too much for a sale of property at 70k."
 
 
 
 
 
 

Review 16 Oct 2014
Recommended by customer in WA12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Firm did try very hard to sell property in a difficult time."
 
 
 
 
 
 

Review 15 Oct 2014
Recommended by customer in WA12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed detached, very large garden, ample parking.
 
 
 
 
 

Review 9 Oct 2014
Recommended by customer in WA12
 
 
Satisfaction Ratings
 
Professional 7/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 7/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Victorian 3 bed terrace.
 
 
 
 
 

Review 6 Oct 2014
Recommended by customer in WA12
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Two bedroom terrace. Newton-Le-Willows.
 
 
 
 
 

Review 6 Oct 2014
Recommended by customer in WA12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Dorma bungalow on a large corner plot.
 
 
 
 
 

Review 5 Oct 2014
Recommended by customer in WA12
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1920’s double fronted large semi in Newton-Le-Willows. Some lovely features esp. 2 hand painted windows in a Clarice clif style and landing and hall windows (similar). The estate agents made pictures of these prominently in the sale portfolio and the large garden.
 

"As I live over 350 miles from the property I was selling – I had envisaged difficulties with the sale. However I was delighted with the professional approach of Frazer Reeves. I could not have wanted more attention to detail especially from Sae. I was completely satisfied with the service. S P."
 
 
 
 
 
 

Review 1 Oct 2014
Recommended by customer in WA12
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached, 2 bedroom bungalow in a quiet Cul-De-Sac.
 
 
 
 
 

Review 29 Sep 2014
Recommended by customer in WA12
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi-detached bungalow a 1960’s estate in small town.
 

"Very happy with the sale."
 
 
 
 
 
 

Review 29 Sep 2014
Recommended by customer in WA12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Twice bed terrace in popular area.
 

"Been with Fraser Reeves for years have always had personal service."
 
 
 
 
 
 

Review 29 Sep 2014
Recommended by customer in WA12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom terraced (mid) house. Newton-le-Williams.
 

"Fraser Reeves came out as very friendly and knowledgeable about the area and the properties. I was shown a few properties and was given good advice. I didn’t feel pressured and when it come to putting is an offer to buy, it was very professional and very quick. Overall, a very good experience and I would definitely work with them again!"
 
 
 
 
 
 

Review 29 Sep 2014
Recommended by customer in WA12
 
 
Satisfaction Ratings
 
Professional 7/10
The firm acted professionally at all times
Knowledgeable 6/10
The firm showed a good knowledge of local market conditions
Friendly 7/10
The staff are friendly and give clear and helpful information
Helpful 5/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed bungalow Newton-le-Willows.
 
 
 
 
 

Review 29 Sep 2014
Recommended by customer in WA12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom terrace Newton-Le-Williams Merseyside.
 
 
 
 
 

Review 28 Nov 2009
Recommended by customer in WA12
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 21 Nov 2009
Recommended by customer in WA12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Buyer had mortgage in place already."
 
 
 
 
 
 

Review 21 Nov 2009
Recommended by customer in WA12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Fully refurbished 2 bed terrace property.
 

"We have dealt with Fraser Reeves several times over the last few years and always found them professional, approachable, helpful and honest. Would be happy to do business with this local family firm again, much nicer than larger chains of agents!"
 
 
 
 
 
 

Review 18 Nov 2009
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 7/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Victorian end terrace.
 
 
 
 
 

Review 18 Nov 2009
Recommended by customer in WA12
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 17 Nov 2009
Recommended by customer in WA12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 13 Nov 2009
Recommended by customer in WA12
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 
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