Winkworth Nottingham - Sales

2 Tudor Square, West Bridgford
Nottingham
Nottinghamshire
NG2 6BT

Estate Agents

Listed under:  Estate Agents
99% recommended   Rating Winkworth Nottingham - Sales 9.5/100
172 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
 9.5 /10 Overall Rating 9.5/10
Based on 172 reviews since 2011
 
 
 
Professional 9.5/10 Professional Rating 9.5
The firm acted professionally at all times
 
Knowledgeable 9.4/10 Knowledgeable Rating 9.4
The firm showed a good knowledge of local market conditions
 
Friendly 9.6/10 Friendly Rating 9.6
The staff are friendly and give clear and helpful information
 
Helpful 9.4/10 Helpful Rating 9.4
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" Winkworth's were recommended to us by someone we knew. From day one they were very helpful in many ways, viewings were arranged throughout the process, so that we were able to make alternative arran...."   more
 
" The whole process from sale details,viewings,,dealing with offers and the eventual sale were all dealt with quickly and efficiently,not an easy process as we not in the UK at the time.Would not hesita...."   more
 
" Hi there when. Mark came around to value our house he stayed with us for over an hour, not like some estate agents we have used in the past. It became obvious in no time at all that he was very experi...."   more
 
" Our sale was not as straightforward as we had hoped for but Hazel and the team at Winkworths helped us at every stage and particularly during some tricky moments with potential purchasers . Their pro...."   more
 
About Us

Winkworth offer a bespoke and friendly service. We spend time getting to know our buyers and sellers and our trained staff are experts at matching the two together. Director Mark Bygott and Sales Manager Hazel Turfitt have worked together for more than 20 years and head a team that offer a professional yet caring service.

We pride ourself on presenting your home the best way we can so we have invested in top quality photographic equipment and floorplan software. We operate on a No sale-No fee basis. We include all marketing and advertising costs in our fee and there are no hidden withdrawal charges.

If you are looking for a high standard of service look no further. We don't need to tell you how great we are at what we do, our clients do that for us.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 91%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 99%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 84%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 98%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 98%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 98%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 79%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 66%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 90%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 97%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 98%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 8
advice 10
answered 9
available 8
best 9
better 8
bought 7
Bridgford 19
buyers 14
Buying 12
definitely 13
efficient 12
estate 34
excellent 17
experience 11
extremely 13
friendly 33
friends 13
good 26
great 19
happy 13
hazel 40
help 12
helpful 55
impressed 15
informed 16
Intercounty 36
market 13
offer 11
phone 11
process 30
professional 35
property 32
purchase 16
quickly 11
really 16
received 12
recommend 37
sale 38
Sales 12
sell 14
selling 19
service 59
sold 13
solicitors 11
team 27
thank 12
thanks 12
West 19
Winkworth 17
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 7 Jul 2018
Recommended by customer in NG2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A modern 3-bedroomed semi-detached property to the south of Nottingham

"Winkworth's were recommended to us by someone we knew. From day one they were very helpful in many ways, viewings were arranged throughout the process, so that we were able to make alternative arrangements, whilst the viewings went ahead. We were always kept right up to date with the process of selling and buying.

Although the process of buying the property we had chosen took a long time, they were unfailingly supportive, sympathetic, knowledgeable and kind during times of stress!

We found them to be very professional and we are happy to recommend them."
 
 
Team:
Hazel, Penny.
 
 
 

Review 22 Jun 2018
Recommended by customer in LE14
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
One bedroomed end Cottage in a block of 3.Situated at the side of a green in a small village

"The whole process from sale details,viewings,,dealing with offers and the eventual sale were all dealt with quickly and efficiently,not an easy process as we not in the UK at the time.Would not hesitate to use the same agent again."
 
 
Team:
Mark Bygott.Hazel Turfitt
 
 
 

Review 16 Jun 2018
Recommended by customer in Ng23
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A 4 bed semi detached house in ruddington

"Hi there when. Mark came around to value our house he stayed with us for over an hour, not like some estate agents we have used in the past. It became obvious in no time at all that he was very experienced in his field and is a very nice and charming man. The two girls in the office I dealt with were hazel and penny they were both so so helpful in every way , they even got things moving with all the solicitors involved when things seemed to be going a bit slow. But regarding the sale of the house the house went onto the market on the Saturday and the board went up on the same day and after 7 viewings and three and half weeks later they found our buyers, they were all just fantastic could not praise them all enough, thank you all so much. In the next 2 weeks they will be selling my fathers flat thanks again."
 
 
Team:
Mark, hazel, penny.
 
 
 

Review 11 Jun 2018
Recommended by customer in DE55
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Ground floor flat in Nottingham .

"Our sale was not as straightforward as we had hoped for but Hazel and the team at Winkworths helped us at every stage and particularly during some tricky moments with potential purchasers .
Their professionalism and help were much appreciated .
I would have no hesitation in recommending them !"
 
 
Team:
Hazel and Penny .
 
 
 

Review 1 Jun 2018
Recommended by customer in NG2
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1930''s semi-detached 4 bed house, West Bridgford, NOttingham.

"Winkworth were friendly and efficient throughout our dealings with them. We actually had a much better experience of dealing with them as a buyer than we did with our own agents as a vendor.

The team did an excellent job of managing negotiations between all parties.

We were really impressed with the team and their personal touch throughout.

We have actually recommended Winkworth to friends, over the agents that we sold through.

"
 
 
Team:
Hazel Turfitt
 
 
 

Review 21 Mar 2018
Recommended by customer in NG12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroomed terraced house in a village a little outside of Nottingham

"Everyone from Winkworth was professional and helpful throughout the entire process whether contact was made via email, face to face or on the phone. All my emails were responded to promptly and fully answered all my questions as I asked. We mostly dealt with Hazel who was great at explaining the process to us and being an invaluable link between ourselves and the seller in terms of organising chasing of our respective solicitors to ensure the process was completed in a timely manner. As the buyer we did not get to choose our estate agent, however I would use Winkworth in the future based on this transaction."
 
 
Team:
Hazel
 
 
 

Review 2 Feb 2018
Recommended by customer in NG11
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi detached with garage

"Winkworth were very professional and helpful in the purchase of our new house, Hazel always helped with any communication with the seller and helped chase up solicitors when needed"
 
 
Team:
Hazel Turfitt
 
 
 

Review 28 Jan 2018
Recommended by customer in N7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Flat in Nottingham N7

"We found the Manager Hazel to be extremely efficient and friendly and would rate her skills highly. We would have no hesitation in using Winkworths in the future."
 
 
Team:
Hazel Turfitt
 
 
 

Review 25 Jan 2018
Recommended by customer in NG2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A three bedroom detached house in West Bridgford, Nottingham, with a drive capable of standing 5 cars, and a large secluded garden; a beautiful family home.

"As sellers, we were very satisfied with the service that we received from the West Bridgford Team at Winkworth's. Mike Hale, the Valuation Officer, had clearly done his homework in comparing the sale price of other similar properties in the area, to justify his recommended guide price. We were particularly impressed that, without prompting, he provided a breakdown of all the costs involved in our move. This meant that we had a clear understanding of the likely overall cost involved in moving right from the beginning. This was very helpful to us since we had not moved for nearly 30 years!
Hazel, the Sales Manager, and her team, Penny and Faye, were always very professional, friendly, and well informed about the ongoing, changing situation in the sale, which was quickly communicated to us.
We always felt that the team had our best interests at heart."
 
 
Team:
Mike Hale, Hazel Turfitt, Penny James, Faye Davies
 
 
 

Review 25 Jan 2018
Recommended by customer in NG2
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 6/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Terrace house in West Bridgford.

"The staff at Winkworths West Bridgford were very professional and easy to deal with at all times."
 
 
Team:
Hazel, Penny and Faye
 
 
 

Review 22 Jan 2018
Recommended by customer in ng12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Newly refurbished 2 bedroom ground floor flat with extensive land surrounding the property on 3 sides. The flat is in Edwalton.

"When the agent came to value my property she was very friendly and professional. I immediately liked her as other agents had trid to tell me the property would sell for much more where she just told me the facts and gave me sound advice.
When selling the property, Winkworth stayed in contact often and we had regular conversations to keep up to date with the sale.
Upon receiving offers, Hazel kept me up to date and gave me sound advice. She got me the asking price from two buyers and was able to advise me on which buyer would be the best buyer."
 
 
Team:
Hazel
 
 
 

Review 18 Jan 2018
Recommended by customer in NG2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bedroom detached house with garage and conservatory in West Bridgford, Nottingham.

"The team at Winkworth were amazing. They were supportive and helpful at every point in the sale process. The accompanied viewings were a massive benefit and were very reassuring to a more mature but quite inexperienced seller. They all gave a top class service from the initial valuation right through to completion and kept us informed at every step."
 
 
Team:
Hazel, Penny, Faye, Ellie
 
 
 

Review 18 Jan 2018
Recommended by customer in NG2
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Edwardian/Victorian 3 bed terraced house in West Bridgford, Nottingham

"There were a few difficulties relating to the purchase. Hazel and the team handled this very well and kept the transaction on track. I was given regular and informative updates. Buying a house can be a stressful experience but Winkworths made this easier."
 
 
Team:
Hazel Turfitt
 
 
 

Review 13 Nov 2017
Recommended by customer in NG2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi, West Bridgford, Nottingham

"Very happy with the service provided by Winkworth"
 
 
Team:
Hazel Turfitt and Penny
 
 
 

Review 7 Sep 2017
Recommended by customer in NG2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed detached house in West Bridgford, Nottingham

"We have sold 2 houses with Winkworth (West Bridgford, Nottingham) and bought with them before.

On every occasion the staff have been very professional, friendly, helpful and supportive at all times.

The house that we have recently sold through them, took us through a few times of bad luck (through no fault of Winkworth), just unforeseen circumstances. They always advised us with sincerity and 'held our hand' throughout the process.

Our main contact at Winkworth (Hazel Turfitt), was exceptionally dedicated and always acted on our behalf in a fast and professional manor. She kept all parties (including other agents, solicitors, buyers and sellers) all in the loop for exchange and completion. We really owe our successful house move to her!!

We are also especially grateful to everyone at Winkworth and can fully, wholeheartedly recommend them to sell your house and follow through to completion with success. A lot of people just think about the sales part of a house move, but Winkworth really do deliver the best service all the way through the house selling journey.

We will certainly use them again in the future and can personally recommend them to anyone thinking of selling their house.


"
 
 
Team:
Hazel Turfitt, Penny, Ellie
 
 
 

Review 9 Aug 2017
Recommended by customer in NG2
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 7/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Two bedroom terraced house in central West Bridgford

"All members of staff I dealt with were a pleasure to deal with"
 
 
Team:
Ellie and Hazel
 
 
 

Review 3 Aug 2017
Recommended by customer in NG5
 
 
Satisfaction Ratings
 
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Warden aided bungalow in the West Bridgford area of Nottingham

"When the estate agent I was using went out of business Winkworth stepped in and saved the day by taking on the sale of the house.

They were magnificent.

Many problems cropped up from outside sources during the sale and completion and Hazel and the team tackled each crisis as it occurred and went out of their way to sort it all out in a very professional and stress reducing manner.

I would heartily recommend them.


Peter Nightingale



"
 
 
Team:
Hazel Turfitt
 
 
 

Review 26 Jul 2017
Recommended by customer in NG2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi detached house in West Bridgford, Nottingham

"Fantastic-supported throughout the whole buying process. Hazel went above and beyond to help."
 
 
Team:
Hazel Turfitt
 
 
 

Review 29 Jun 2017
Recommended by customer in NG2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bed detached property in a desirable location.

"Winkworth provided us with a professional and knowledgable team of people, who gave support with the entire buying and selling process. They were thorough and meticulous in their approach and I valued their support along this journey."
 
 
Team:
Hazel, Chloe, Penny and Ellie
 
 
 

Review 18 Feb 2017
Recommended by customer in NG12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi-detached house on a large corner plot, Keyworth, Nottingham

"No problems the whole way through. We were kept well informed at all stages of the process and all the documentation was handled on time. Very professional and would certainly use again in the future."
 
 
Team:
Mike Hale and Hazel Turfitt
 
 
 
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