Hoppers Estate Agency Ltd - Sales

8 Main Street
Prestwick
Ayrshire
KA9 1NX

Estate Agents

Listed under:  Estate Agents
99% recommended   Rating Hoppers Estate Agency Ltd - Sales 9.7/100
603 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 603 reviews since 2009
 
 
 
Professional 9.7/10 Professional Rating 9.7
The firm acted professionally at all times
 
Knowledgeable 9.7/10 Knowledgeable Rating 9.7
The firm showed a good knowledge of local market conditions
 
Understanding 9.7/10 Understanding Rating 9.7
They listened to my needs and acted accordingly
 
Helpful 9.5/10 Helpful Rating 9.5
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" I found Hoppers estate agency to be professional and helpful at all times."   more
 
" I was delighted with the experience of dealing with Hoppers, they took all the stress and worry of dealing with selling my elderly parents home, away from me. I live far away and they dealt with every...."   more
 
" They say that moving house is one of the most stressful moments of your life - but not with Hoppers . From start to finish every single member of staff was helpful, polite, friendly, informative and p...."   more
 
" Excellent service from start to finish "   more
 
About Us

Hoppers have the shortest selling times consistently.Regular Free advertising. No ongoing marketing fees. Highest Ratings and most recommendations within a 20 mile radius of Ayrshire.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 89%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 98%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 79%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 99%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 92%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 86%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 73%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 81%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 99%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 96%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 33
answered 13
available 13
buyer 25
buyers 20
buying 30
card 14
class 23
clearly 13
Communication 26
contact 26
courteous 16
definitely 18
delighted 22
easy 22
Efficient 41
estate 90
excellent 97
experience 39
extremely 33
finish 36
friendly 165
Good 71
great 45
happy 31
helpful 198
highly 52
Hopper 43
Hoppers 221
informed 49
knowledge 29
knowledgeable 41
local 51
market 59
offer 29
process 60
professional 127
property 141
quickly 33
received 25
recommend 96
sale 78
sell 42
selling 83
service 169
sold 50
stress 26
team 49
viewing 37
VIEWINGS 44
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 27 Oct 2025
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A flat on the seafront

"I found Hoppers estate agency to be professional and helpful at all times."
 
 
Team:
Graham Hopper, Rachael, Pam
 
 
 

Review 21 Oct 2025
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow in Prestwick

"I was delighted with the experience of dealing with Hoppers, they took all the stress and worry of dealing with selling my elderly parents home, away from me. I live far away and they dealt with every single necessity for me without me having to travel unnecessarily. I’d been dreading selling the house due to condition of it but with one phone call all my fears were allayed. They found a buyer very quickly then implemented all the steps needed to get the house empty and ready for sale. Communication was excellent, everything done as promised, very friendly and the sale price agreed was more than acceptable. Grahame and Rachael were my two main points of contact and were knowledgeable and helpful. A painless process which was most welcome after very challenging few years for my family."
 
 
Team:
Grahame and Rachael
 
 
 

Review 8 Oct 2025
Recommended by customer in KA8
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bedroom , semi detached house in Ayr

"They say that moving house is one of the most stressful moments of your life - but not with Hoppers . From start to finish every single member of staff was helpful, polite, friendly, informative and professional. They kept in touch every step of the way and answered all questions with ease and consistent positivity. The whole journey was a pleasure!
"
 
 
Team:
Every single one of them
 
 
 

Review 8 Oct 2025
Recommended by customer in Ka91
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Excellent service from start to finish
"
 
 
Team:
Marie ,Rachel ,paula
 
 
 

Review 2 Oct 2025
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Flat PRESTWICK

"From Day 1 of contact with Hoppers, the transaction of purchasing the property was faultless. Very effective, good communications and very friendly ladies. Professional team."
 
 
Team:
All ladies in Prestwick office.
 
 
 

Review 3 Sep 2025
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow in the suburbs of Ayr.

"All the staff at Hoppers were professional and friendly, and the quality of their service was excellent. Their fees were also reasonable. We would recommend them to others."
 
 
Team:
Everyone was excellent.
 
 
 

Review 23 Aug 2025
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
end terrace cottage in town centre of Prestwick

"All the team at hoppers were extremely helpful and kind. We were selling our late mother's property so they were especially sensitive to our family loss, and supported us through the selling process. They conducted most of the viewings for us, as that was going to be the hardest part for us.
The photographs were taken by Rachael, who did a fantastic job and showed the property at its best. All the team in the office were great, answering calls and queries from us, and Grahame came out to do an initial valuation for us and explained the whole process clearly, including costs and commission.

I would not hesitate to recommend Hoppers to anyone selling their property."
 
 
Team:
Grahame, Rachael, everyone else in the office
 
 
 

Review 8 Aug 2025
Recommended by customer in Ka92
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow Prestwick

"We actually purchased a property through Hoppers they were extremely helpful in all aspects of the sale"
 
 
 
 

Review 5 Aug 2025
Not Recommended by customer in Ka92
 
 
Satisfaction Ratings
 
Professional 5/10
The firm acted professionally at all times
Knowledgeable 6/10
The firm showed a good knowledge of local market conditions
Understanding 4/10
They listened to my needs and acted accordingly
Helpful 2/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bed semi detached

"I wish they had given advice regarding buyers offering in person as I feel we would have gotten a better offer if we had that"
 
 
 
 

Review 28 Jul 2025
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom terraced house in prestwick

"We found Hoppers really helpful compared to other estate agents in the area. They knew the area well and were friendly and helpful. They were honest about the amount of work the house needed."
 
 
Team:
It was a woman but I can't remember the name. It was 2 years ago.
 
 
 

Review 26 Jun 2025
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Flat prestwick

"Very helpful in every aspect of selling property"
 
 
Team:
Mari
 
 
 

Review 29 May 2025
Recommended by customer in KA8
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
ground floor flat with own front door and patio doors to backgarden with easy access to bus,rail and local amenities

"this is the x3rd time of using this estate agent. Previously sold in 24hrs our former house.Selling this flat was difficult in that it was tinged with sadness at the loss of a parent.
All arrangements were agreed and took into consideration our recent berievement,tackfully and with due professionalism.
Communication and expectations were explained as to property sales within the area and and it went to a closing date.
Sale of the property exceeded our expectation due to the diligence of the manager of the company and his team."
 
 
Team:
Grahame, Mhari, Rachael
 
 
 

Review 6 May 2025
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Understanding 8/10
They listened to my needs and acted accordingly
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Terraced stone built cottage. Located central Prestwick Scotland.

"Whole experience was good"
 
 
Team:
Graeme. Marie. Rachel
 
 
 

Review 1 May 2025
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Flat in Prestwick.

"Everyone at Hoppers in Prestwick made the sale of my parents flat go smoothly. Lovely staff."
 
 
Team:
Grahame and the girls in the Prestwick office.
 
 
 

Review 11 Apr 2025
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1 bedroom flat in Prestwick

"From the start Hopper's were friendly, helpful and willing to do anything possible to make the sale of my property as smooth as possible."
 
 
Team:
Grahame Hopper and Mari Noble
 
 
 

Review 25 Mar 2025
Recommended by customer in KA7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
In the last year, two properties have been sold for us: and semi-detached bungalow, and one semi-detached two storey sandstone house, both in Ayr.

"From start to finish, we were highly impressed by how efficient, knowledgeable, and friendly all staff were. We were kept upto date via a WhatsApp group, and any queries were answered promptly. We would highly recommend this provider."
 
 
Team:
Grahame, Marie, and Rachel
 
 
 

Review 11 Feb 2025
Recommended by customer in BR4
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Understanding 9/10
They listened to my needs and acted accordingly
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom bungalow property in Ayr

"A pleasure to deal with Grahame and Ann Ferguson. Both were extremely professional and I would like to highlight Ann in particular for her personal interest flexibility and genuine hard work."
 
 
Team:
Grahame Hopper and Ann Ferguson
 
 
 

Review 11 Feb 2025
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroomed flat in Prestwick

"From the initial meeting to the end of the process I was extremely impressed with Hopper's staff. They were friendly, knowledgeable, professional and communicated very well. This was an executry sale and I feel that Hoppers handled it all with great sensitivity.

They went out of their way to help us eg by checking the property during a storm (I live in Glasgow so couldn't get to the property myself) and dealing with enquiries during weekends.

I would heartily recommend Hoppers and have nothing but praise for them."
 
 
Team:
Graeme, Rachael, Pamela
 
 
 

Review 31 Jan 2025
Recommended by customer in G44
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Understanding 9/10
They listened to my needs and acted accordingly
Show All
 
 
Customer Review
 
Quite residential area in Prestwick

"Despite delays in our chain the agents remained upbeat and professional at all times."
 
 
 
 

Review 31 Jan 2025
Recommended by customer in KA9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom mid terrace house in South Ayrshire

"Hopper’s provided a very professional service"
 
 
Team:
Graham, Marie
 
 
 
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