Farmer & Dyer - Sales

No 1 Prospect Street, Caversham
Reading
Berkshire
RG4 8JB

Estate Agents

Listed under:  Estate Agents
98% recommended   Rating Farmer & Dyer - Sales 9.6/100
393 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 393 reviews since 2009
 
 
 
Professional 9.6/10 Professional Rating 9.6
The firm acted professionally at all times

 
Knowledgeable 9.6/10 Knowledgeable Rating 9.6
The firm showed a good knowledge of local market conditions

 
Friendly 9.6/10 Friendly Rating 9.6
The staff are friendly and give clear and helpful information

 
Helpful 9.5/10 Helpful Rating 9.5
The firm helped in the negotiations between buyer and seller

 
 
 
Recent Reviews 
 
" Alex was friendly, but thoroughly professional throughout the whole process. She demonstrated a huge knowledge of both the local and national property markets, and showed us why we were correct in ch...."   more
 
" Very professional approach and an excellent service."   more
 
" Amazing service. Used Farmer & Dyer 4 times in the last 10 years and they are exceptional."   more
 
" Great experience. Throughout the whole process the agent was very professional, helpful with any queries and friendly."   more
 
About Us


Rated by Rightmove as the top selling agent in the RG4 postcode since 2017. Our prominent position in the heart of Caversham has provided the platform for our company to flourish since opening in 2001 and we have now moved well over 2000 clients. During this time the company has evolved steadily to become one of the most established and respected names in the local property arena.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Sellers: Ombudsman: 84%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 99%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 81%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 98%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 98%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 77%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 64%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 79%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 98%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 98%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 28
best 22
buyer 25
buyers 33
buying 25
communication 20
CONTACT 18
Damian 30
Dyer 147
efficient 18
estate 37
excellent 53
experience 30
extremely 28
F&D 30
Farmer 151
friendly 77
George 28
GOOD 70
Great 40
happy 38
help 18
helped 19
helpful 103
HIGHLY 41
honest 22
impressed 16
informed 33
knowledge 20
knowledgeable 31
local 35
market 50
offer 25
offers 16
process 84
professional 115
property 107
purchase 29
queries 18
Really 22
received 23
RECOMMEND 90
sale 80
Sales 24
sell 31
selling 39
service 106
sold 29
team 46
viewings 33
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 16 Nov 2022
Recommended by customer in RG4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi-detached in Caversham, Reading.
 
Cost: £730000
 

"Alex was friendly, but thoroughly professional throughout the whole process. She demonstrated a huge knowledge of both the local and national property markets, and showed us why we were correct in choosing a local estate agent as opposed to a corporate body. She also had to negotiate some tricky conversations between us and the buyer, but remained professional throughout."
 
 
Team:
Alexandra Howard-Jones
 
 
 


Review 15 Nov 2022
Recommended by customer in RG48
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Victorian terrace house, Caversham Reading Berkshire
 
Cost: £370000
 

"Very professional approach and an excellent service."
 
 

Front elevation
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Tom Dyer, Alex Howard-Jones
 
 
 


Review 21 Oct 2022
Recommended by customer in RG4
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 Bedroom detached house in Caversham
 
Cost: £775000
 

"Amazing service. Used Farmer & Dyer 4 times in the last 10 years and they are exceptional."
 
 

Front elevation
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 21 Oct 2022
Recommended by customer in RE4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached 3 bedroom house in Reading
 
Cost: £555000
 

"Great experience. Throughout the whole process the agent was very professional, helpful with any queries and friendly."
 
 
 
 


Review 17 Sep 2022
Recommended by customer in RG46
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 BED HOUSE REQUIRING COMPLETE MODERNISATION IN CAVERSHAM PARK READING
 
Cost: £440000
 

"ALL GOOD FROM BEGINNING TO END"
 
 

Front elevation
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
TOM, ALEX, DAMIAN
 
 
 


Review 16 Sep 2022
Recommended by customer in RG4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bed semi in Caversham
 
Cost: £745000
 

"A good experience from start to finish."
 
 
Team:
Lars
 
 
 


Review 8 Sep 2022
Recommended by customer in RG4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom end of terrace
 
Cost: £600000
 

"Great"
 
 
Team:
Damian and Lars
 
 
 


Review 4 Aug 2022
Recommended by customer in WD23
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom sem detached in Emmer Green, Reading.
 
Cost: £660000
 

"MY WIFE AND I FOUND THAT EVERYONE WE CAME INTO CONTACT WITH ASSOCIATED WITHIN. FARMER & DYER WERE PROFESSIONAL, POLITE, FRIENDLY AND HELPFUL.
WE WOULD HIGHLY RECOMMEND THEM!"
 
 

Front elevation
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
In particular TOM DYER AND ALEX HOWARD-JONES
 
 
 


Review 27 Jul 2022
Not Recommended by customer in RG4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 1/10
The firm acted professionally at all times
Knowledgeable 5/10
The firm showed a good knowledge of local market conditions
Friendly 2/10
The staff are friendly and give clear and helpful information
Helpful 0/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed 1920''s semi detached house in Berkshire, in need of modernisation
 
Cost: £475000
 

"I was extremely unhappy with the service I received for Farmer & Dyer especially Damian Farmer. If I hadn't of paid for surveys, solicitors and planning permission etc I would have backed out because they were so dreadful to me.
I was a cash buyer and ready to exchange, just before exchange the owner sadly died so it then went through probate, I was extremely patient throughout. When I did speak to the agent every few months to see how progress was going I was telling them things they didn't know because they didn't keep in contact with the vendors solicitor so I had more information than they did, this was very disappointing.

The fences blew down in the storms and I received a quotes of £6,500 to repair some sections and replace others. When I viewed the house all the fences were in a good condition so replacing them was not in my budget when I made the offer. The agent said they wouldn't approach their client about it because there was nothing they would do and they wanted me to back out so they could relist it for more money.

I asked if I could go over to the house and see if the boiler worked or have a Gas safety certificate because the boiler had been off for well over 8 months (over a very cold winter too). I was told no I was not their client and they didn't have to do anything for me.

At a later date they told me again they wanted me to back out so they could relist it for more money.
Due to their attitude the whole process was extremely stressful when there was no need for it to be.
My offer was more than fair considering the dreadful state of the house, they didn't have any other offers, I was a cash buyer. I love the house however I do feel I was treated very unfairly. I will never use Farmer and Dyer again

"
 
 
Team:
Damian Farmer
 
 
   Business Reply:

Thank you for your feedback -

I am sorry that you felt aggrieved and frustrated that your attempts to renegotiate the sale price failed and you felt this was unfair. I have contacted you directly over this, without reply, as we do feel your comments are unjust and are unwarranted.

We act for the client and take their instructions - interestingly their feedback was rated as 10/10 and they commented that our service and negotiation were ‘complete & exemplary’ which perhaps put the validity of your comments in to a more reasonable perspective.
 


Review 26 Jul 2022
Recommended by customer in BS36

 I'm: Male 

 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi, Caversham
 
Cost: £475000
 

"Top class service from the start (Tom, George, Alex)
The only reason I slightly marked down was a slight reduction in communication/information when George left/ Lars came on board. I’m sure this was probably teething/ settling in issues as Lars was always friendly but just not quite as on it as George had been.
Would highly recommend F&D. A friendly, approachable and helpful estate agent. Thank you 😊"
 
 

Front elevation
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Tom, George, Alex, Lars
 
 
 


Review 26 Jul 2022
Recommended by customer in RG4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A bungalow in a good location. Nice area. 3 bedrooms.
 
Cost: £525000
 

"All went very well. Buyer in a week with £10,000 over asking price. That buyer went (sadly) but new one soon came.

All handled very smoothly and great concern shown over minor details - which I thought was very nice."
 
 

Front elevation
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Tom Dyer
 
 
 


Review 21 Jul 2022
Recommended by customer in RG4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi-detached 3 bedroom property in Caversham, Berkshire
 
Cost: £475000
 

"Mr Farmer was extremely helpful right from the start, his advice was complete and exemplary. After the first prospective buyer backed out, Farmer and Dyer immediately put the property back on the market and another buyer was found straight away. After accepting the second buyers' offer Mr Farmer dealt with everything to our complete satisfaction and therefore we have no hesitation in thoroughly recommending Farmer and Dyer."
 
 

Front elevation
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Mr Damian Farmer
 
 
 


Review 14 Mar 2022
Recommended by customer in Rg4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom detatched house
 
Cost: £790000
 

"Tom and the team were great. They were straightforward to deal with and made the process as simple as possible. They were always quick to answer questions and were proactive in keeping us informed about progress. They did a good job at marketing the property and attracted a good number of prospective purchasers- we received a number of offers over the asking price very quickly. The area they added the most value though in my opinion was in guiding the process through to exchange and completion. They kept the momentum and chased solicitors to keep things on track.

The farmer and dyer team were a delight to work with - honest, transparent and reliable throughout, I would not hesitate to recommend them (and indeed have some so repeatedly)."
 
 
Team:
Tom, George
 
 
 


Review 25 Feb 2022
Recommended by customer in RG4

 I'm: Male 

 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow, Emmer Green
 
Cost: £495000
 

"I find Farmer and Dyer trustworthy and knowledgeable of the local marketplace. They are professional and quick to respond to requests for information and I would not hesitate to use their services again."
 
 
Team:
Tom Dyer, Damian Farmer, Alex and George
 
 
 


Review 25 Feb 2022
Recommended by customer in RG4

 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed detached house in Emmer Green
 
Cost: £700000
 

"Farmer and Dyer remained professional throughout the whole selling process from valuation to completion. They were very empathetic towards us as this was a late family members property and we were going through probate at the time the sale was agreed. Would definitely recommend them."
 
 
Team:
Tom, Alex, Damien and George. Thank you to Alex who gave us regular uodates
 
 
 


Review 25 Feb 2022
Recommended by customer in rg4

 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
one bed flat Caversham Reading
 
Cost: £195000
 

"very helpful, knowledgeable, professional and chased when process got slow."
 
 
Team:
Damian Farmer
 
 
 


Review 24 Feb 2022
Recommended by customer in RG4

 I'm: Male 

 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Terraced house Emmer Green

"Very professional and very knowledgeable"
 
 

Front elevation
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Damian Tom Alex George
 
 
 


Review 24 Feb 2022
Recommended by customer in RG48

 I'm: Male 

 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi-detached house in Reading
 
Cost: £435000
 

"Farmer & Dyer were great to deal with. There are so many agents to choose from in Reading but Farmer & Dyer just seemed very knowledgeable on the local market and realistic in their valuation of the property. I was happy with their fee and we sold quickly with several viewings in the first week."
 
 
Team:
Tom, George and Alex well done.
 
 
 


Review 23 Feb 2022
Recommended by customer in RG4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom end of terrace in Caversham
 
Cost: £548000
 

"All the staff were helpful and patiently explained details about this property.
Offered help with finding reputable contractors to carry out remedial works.
When the vendor behaved unreasonably were able to communicate efficiently to find fair solutions so that sale progressed.
Even after sale was completed and significant issues arose that the vendor had neglected to do Damian found a fair resolution and took responsibility to make sure that this was sorted. The manner in which this was conducted reinforced our thoughts that the service offered by this estate agent was exceptional and well above any other estate agents in this area.
"
 
 
Team:
Alex , George and Damian
 
 
 


Review 23 Feb 2022
Recommended by customer in RG4
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bed Flat In Emmer Green.

"Really happy with the thorough information I was given throughout my whole process of selling.
It was a difficult time with covid, but Farmer and Dyer made sure I was up to date with any information and handled the pandemic amazingly while having viewings on the property.

Couldn’t fault their services and will definitely use again."
 
 

Drone Photo
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Damian & Alex
 
 
 

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