JI and Co (Saltaire)

67 Bingley Road
Shipley
West Yorkshire
BD18 4SB

Estate Agents

Listed under: 
91% recommended   Rating JI and Co (Saltaire) 9.7/100
11 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 11 reviews since 2012
 
 
 
Professional 9.6/10 Professional Rating 9.6
The firm acted professionally at all times
 
Knowledgeable 9.6/10 Knowledgeable Rating 9.6
The firm showed a good knowledge of local market conditions
 
Understanding 9.6/10 Understanding Rating 9.6
They listened to my needs and acted accordingly
 
Helpful 9.8/10 Helpful Rating 9.8
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" Honest and straight forward."   more
 
" JI showed us and first viewing service was generally good, although could not answer basic questions such as council tax banding, alarm in property working or not. After viewing the service received w...."   more
 
" Dealt with all issues with professionalism available when needed, no problems."   more
 
" Good service kept us in touch at every step. Took care of all the viewings. Was prompt in giving feedback."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 100%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 100%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 88%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 86%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 100%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 67%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 2
available 2
buyers 2
estate 4
good 6
Honest 2
Knew 2
potential 2
professional 3
prompt 2
property 2
really 2
service 4
sound 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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1

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Review 18 Oct 2012
Recommended by customer in BD18
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Grade 2 listed building in Saltaire.
 
 
 
 
 

Review 12 Oct 2012
Recommended by customer in BD18
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
End terraced, listed property, in a world heritage site.
 

"Honest and straight forward."
 
 
 
 
 
 

Review 10 Oct 2012
No Recommendation by customer
 
 
Satisfaction Ratings
 
Professional 7/10
The firm acted professionally at all times
Knowledgeable 7/10
The firm showed a good knowledge of local market conditions
Understanding 7/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed room bungalow detached, West Yorkshire.
 

"JI showed us and first viewing service was generally good, although could not answer basic questions such as council tax banding, alarm in property working or not. After viewing the service received was professional & above average."
 
 
 
 
 
 

Review 1 Oct 2012
Recommended by customer in BD18
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1920’s semi detached 3 bedroom property stained glass feature windows.
 

"Dealt with all issues with professionalism available when needed, no problems."
 
 
 
 
 
 

Review 28 Sep 2012
Recommended by customer in BD18
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Saltaire, World Heritage site UNESCO mid terrace. Grade 2 listed.
 

"Good service kept us in touch at every step. Took care of all the viewings. Was prompt in giving feedback."
 
 
 
 
 
 

Review 24 Sep 2012
Recommended by customer in BD18
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached stone built 1860s 7 bedroom.
 

"Very good service. Helped and supported when chain neally collapsed. Had potential buyers lined up so sold within a week. Advised well re: offers and reality of market."
 
 
 
 
 
 

Review 24 Sep 2012
Recommended by customer in BD18
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi, built in 1930s in a cul-de-sac in a suburb of Bradford, West Yorkshire, near Saltires.
 

"Quite good. Especially good at the beginning. The agent knew what I was looking for and
I believe I was the first person to view the property.
"
 
 
 
 
 
 

Review 21 Sep 2012
Recommended by customer in BD18
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed terrace. World heritage site. Grade II list house. Stained glass windows- wood burner, original kitchen deposits (1860’s).
 

"Really open and honest – not like any other estate agents we’ve dealt with. Wanted to take agents advice as he has good sound knowledge of the area and type of house we were selling. Always prompt, for example call backs when said he would or as soon as available. Professional receptionist. Knew potential buyers would be treated well too. Overall very pleased."
 
 
 
 
 
 

Review 19 Sep 2012
Recommended by customer in BD18
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Stone built terrace.
 
 
 
 
 

Review 18 Sep 2012
Recommended by customer in BD18
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Understanding 9/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Very large 6 bed semi, large garden and very well presented.
 

"Steven our estate agent was excellent in every way. He gave very good sound advice, worked really well with us and his service was fantastic. We have already recommended him and SI Estate to others."
 
 
 
 
 
 

Review 17 Sep 2012
Recommended by customer in BD18
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Understanding 10/10
They listened to my needs and acted accordingly
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom terrace house. Built in the 1880’s. Shipley location.
 

"The estate agent was always professional and friendly."
 
 
 
 
 
 
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