NWE Estate Agents - Sales

13 Hill Street
Southport
Merseyside
PR9 0NW

Estate Agents

Listed under:  Estate Agents
97% recommended   Rating NWE Estate Agents - Sales 9.7/100
29 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 29 reviews since 2014
 
 
 
Professional 9.8/10 Professional Rating 9.8
The firm acted professionally at all times
 
Knowledgeable 9.7/10 Knowledgeable Rating 9.7
The firm showed a good knowledge of local market conditions
 
Friendly 9.8/10 Friendly Rating 9.8
The staff are friendly and give clear and helpful information
 
Helpful 9.6/10 Helpful Rating 9.6
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" Hi used NWE to both sell and buy my house and couldn't fault them for either. They were always helpful and quick to reply. Especially Dan who dealt with my file once prices had been agreed."   more
 
" Very friendly staff from start to finish Always happy to help with any question or query Couldn't have done it with out their hard work and determination to help sell our house Thank you all so mu...."   more
 
" Recently purchased a property with NWE an I had the best service ever. My contact there, Dan was extremely helpful and always available to the smallest enquire. Very professional and staff well traine...."   more
 
" Everything really smooth. Pleasure to deal with. Thank you so much"   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 69%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 62%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 93%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 93%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 64%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 79%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 94%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 82%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 2
agreed 2
Buying 3
Dan 6
delighted 2
efficient 2
Especially 2
extremely 2
friendly 9
good 3
Great 2
happy 3
hard 2
help 2
helped 2
helpful 6
interest 2
like 2
live 2
market 3
Michelle 2
NWE 2
proactive 3
process 3
professional 4
property 9
qps 5
Quickest 4
recommend 4
sale 4
Sales 4
sell 3
service 4
supportive 2
team 2
thank 6
totally 2
weeks 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 14 Feb 2017
Recommended by customer in PR8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom semi - south port.
 
Cost: £181000
 
 
 
 

Review 17 Jan 2017
Recommended by customer in PR8
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
I sold a 4 bedroom house in Southport and bought a 3 bedroom house in ainsdale with the same agent.
 
Cost: £200000
 

"Hi used NWE to both sell and buy my house and couldn't fault them for either. They were always helpful and quick to reply. Especially Dan who dealt with my file once prices had been agreed."
 
 
Team:
Dan
 
 
 

Review 29 Jul 2016
Recommended by customer in PR8
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Terraced house Located in southport 2 bedrooms

"Very friendly staff from start to finish
Always happy to help with any question or query
Couldn't have done it with out their hard work and determination to help sell our house
Thank you all so much
Would 100% recommend you"
 
 
Team:
Dan, josh, Michelle
 
 
 

Review 26 Jul 2016
Recommended by customer in PR8
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1 bedroom flat Town center of Southport
 
Cost: £60000
 

"Recently purchased a property with NWE an I had the best service ever. My contact there, Dan was extremely helpful and always available to the smallest enquire. Very professional and staff well trained. No False info given on viewing and very proactive team with the sale. I would honestly recommend them to anyone!"
 
 
Team:
Dan
 
 
 

Review 12 Apr 2016
Recommended by customer
 I'm: Male 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Flat 2 bed. Scarisbrick beechfield
 
Cost: £68

"Everything really smooth. Pleasure to deal with.

Thank you so much"
 
 
 
 
 
 

Review 4 Apr 2016
Recommended by customer in PR9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three storey townhouse on outskirts of town centre.
 
Cost: £150000

"Great efficient staff. Buying process went very smoothly."
 
 
 
 
 
 

Review 30 Mar 2016
Recommended by customer in PR8
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bottom flat Southport.
 
Cost: £80000

"Wonderful all round service."
 
 
 
 
 
 

Review 24 Feb 2016
Recommended by customer in PR8
 I'm: Female 
 My level of experience of similar services: Experienced 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Could not have been better."
 
 
 
 
 
 

Review 26 Jan 2016
Recommended by customer in PR8
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom victorian property with original period features, recently been refurbished to a wonderful standard.
 
Cost: £185000

"Quickest property sales, and Dan in particular have been first class throughout all of our time dealing with them / him. Everything that we have asked and requested was been dealt with. We couldn’t be happier, thank you very much!!"
 
 
 
 
 
 

Review 26 Jan 2016
Recommended by customer in PR8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi (small) Southport.
 
Cost: £125000

"This agent generated a lot of interest in the property."
 
 
 
 
 
 

Review 17 Nov 2015
Recommended by customer in PR8
 My Age: 30 - 39 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached victorian house in Southport.
 
Cost: £130000

"QPS was very helpful and supportive all the way through the house buying process. Thank you Paul and Michelle!"
 
 
 
 
 
 

Review 11 Nov 2015
Recommended by customer in PR8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bed flat in Birkdale.
 
Cost: £142000

"All the staff were a great help, they were all very friendly and I would highly recommend them."
 
 
 
 
 
 

Review 26 Oct 2015
Recommended by customer in PR9
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Cost: £112000
 
 
 
 

Review 7 Oct 2015
Recommended by customer
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi detached house in churchtown.
 
Cost: £179950

"Dan has been amazing through the whole process, He has helped us more than anyone, nothing has ever been to much. Somebody has always been on the end of the phase and all questions have always been answered promptly."
 
 
 
 
 
 

Review 25 Aug 2015
Recommended by customer in PR9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Located in a quiet area of Southport close to local amenities four bed semi detached, extended with large kitchen / diner.
 
Cost: £165999

"QPS were always helpful and proactive in the sale of the property."
 
 
 
 
 
 

Review 10 Aug 2015
Recommended by customer in PR8
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Very good service, friendly and helpful."
 
 
 
 
 
 

Review 29 Jun 2015
Recommended by customer in PR8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"After trying to sell my mother’s property with another agent that had been on the market for almost two years. I was delighted when the property sold in two days. The agents were very friendly and professional and offered sound advice and would like to say a personal thank you to them."
 
 
 
 
 
 

Review 18 May 2015
Recommended by customer in PR8
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
End terraced, 3 bedrooms Southport.
 
Cost: £115000

"Friendly staff, efficient compound with lines of buying houses."
 
 
 
 
 
 

Review 15 May 2015
Recommended by customer in PR8
 My Age: 30 - 39 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
One bedded mansonette flat with private entrance & courtyard. Flat is in close proximity to Southport Town Centre.
 
Cost: £71000

"QPS certainly lived up to their name selling. My flat to a buyer within 3 weeks of being on the market. I was on the market previous to QPS for 2 years. All the staff, especially Dan, Amanda & Michelle were extremely friendly, supportive & proactive. I would like to thank them for their time in which I felt listened too."
 
 
 
 
 
 

Review 8 May 2015
Recommended by customer in PR9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
120 years old small semi detached with small garden in very convenient location for shops, transport schools etc.
 
Cost: £115000

"The property had been with another Estate Agent previously for approx 12 months, with very little interest and only a few viewings. When we changed to QPS it was totally different. Lots of viewings and we felt as though they were working hard on our behalf. Very professional, yet friendly team."
 
 
 
 
 
 
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