Kent Estate Agencies Group - Sales

100 Tankerton Road
Tankerton
Kent
CT5 2AH

Estate Agents

Listed under: 
99% recommended   Rating Kent Estate Agencies Group - Sales 9.7/100
351 reviews since 2004
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 351 reviews since 2004
 
 
 
Professional 9.7/10 Professional Rating 9.7
The firm acted professionally at all times
 
Knowledgeable 9.7/10 Knowledgeable Rating 9.7
The firm showed a good knowledge of local market conditions
 
Friendly 9.7/10 Friendly Rating 9.7
The staff are friendly and give clear and helpful information
 
Helpful 9.6/10 Helpful Rating 9.6
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" The office manager who was in attendance on the "open day" when we made the offer was extremely helpful. His office assistant was also very helpful and knowledgeable. "   more
 
" Kent estate agents were recommended to us by a friend. We found them to be helpful, professional and polite in all aspects of selling this property."   more
 
" We were really pleased with the service. We were kept informed at all times. Any queries were dealt with straight away. Gary worked really hard for us. "   more
 
" Gary was very professional and helpful throughout the process of the sale of the house. He kept us informed at all times. A big thank you to all the staff. "   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 89%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 83%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 99%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 98%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 91%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 68%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 87%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 99%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 97%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 13 May 2019
Recommended by customer in CT11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached 2 bed bungalow near coast.
 

"The office manager who was in attendance on the "open day" when we made the offer was extremely helpful. His office assistant was also very helpful and knowledgeable. "
 
 
 
 
Team:
Claire Elliot
 
 
 

Review 8 May 2019
Recommended by customer in CT11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi- detached two bedroom-bungalow. Easy to find estate.
 

"Kent estate agents were recommended to us by a friend. We found them to be helpful, professional and polite in all aspects of selling this property."
 
 
 
 
Team:
Claire Elliot Kea Team
 
 
 

Review 5 Feb 2019
Recommended by customer in CT9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed mid - terrace house.
 
 
 
Team:
Claire
 
 
 

Review 26 Nov 2018
Recommended by customer in CT11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow, large rear garden in residential area.
 

"We were really pleased with the service. We were kept informed at all times. Any queries were dealt with straight away.
Gary worked really hard for us. "
 
 
 
 
Team:
Gary Claire Alex
 
 
 

Review 23 Oct 2018
Recommended by customer in CT12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom, end of terrace ramsgate.
 

"Gary was very professional and helpful throughout the process of the sale of the house. He kept us informed at all times. A big thank you to all the staff. "
 
 
 
 
Team:
Gary Claire Alex
 
 
 

Review 5 Sep 2018
Recommended by customer in CT5
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow in Whitstable

"Was very positive and proactive in showing the property to prospective buyers by pointing out the plus sides. There was some updating required at the property and the Estate Agents encouraged the viewers to see the benefit of being able to do any work to their own taste."
 
 
Team:
Caroline Wellard, Alfie Smith
 
 
 

Review 3 Sep 2018
Recommended by customer in CT5
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bedroom semi detached bungalow in CT5 postcode with off road parking for 3 cars.
 
 
 
Team:
Caroline Wellar Alfie
 
 
 

Review 2 Aug 2018
Recommended by customer in CT12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached Bungalow,needing modernising

"All staff very professional,superb knowledge,would reccomend for the local area."
 
 
 
 

Review 31 Jul 2018
Recommended by customer in CT5
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached house in Whitstable

"It has been a pleasure dealing with Caroline at Kent Estate Agencies. It was her idea to look at the property we bought. In addition, Alfie was extremely helpful when the sale process of my property was proving difficult, showing great resource and determination. All round, excellent."
 
 
Team:
Caroline, Alfie
 
 
 

Review 12 Jul 2018
Recommended by customer in CT5
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached 4 bedroom house. Beautiful and low maintenance front and back garden. Well maintained house. Large en suite and newly fitted. Nice residential estate with good shops only short walking distance from property.
 

"Only viewed this property through this particular agent. Young gentleman met us onsite but seller showed us outside and inside property. Photos on website were good and when we visited house we were not disappointed."
 
 
 
 
Team:
Rachael
 
 
 

Review 24 Jun 2018
Recommended by customer in CT5
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi-detached house in quiet close. Large, delightful garden.
 
 
 
 
 

Review 20 Jun 2018
Recommended by customer in ct52
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi in Tankerton

"Very professional, pleasant people to deal with. Caroline was very friendly and her enthusiasm helped us see the potential in our future property. After our offer was accepted, all staff were accessible and helpful throughout. Towards the end I know Caroline and others kept the pressure on, to make it happen."
 
 
Team:
Caroline, Jordan and Megan
 
 
 

Review 4 Jun 2018
Recommended by customer in CT6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Modern detached chalet style house. 3-4 bedrooms.
Ground floor room for use as family room as bedroom. Short walk from sea front and town center. Nice quiet road.
 

"Elliot was very helpful throughout the process.
As we are new to the area Elliot provided lots of local information. Liaison between us, Elliot and our sellers was excellent. Elliot was very professional and a pleasure to work with."
 
 
 
 
Team:
Elliot
 
 
 

Review 29 May 2018
Recommended by customer in CT9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom bungalow Palm Bay.
 
 
 
Team:
Matt Claire Gary Alex
 
 
 

Review 22 May 2018
Recommended by customer in CT11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom victorian terraced house.
 

"Kept me informed through whole process.
Very impressed with service provided."
 
 
 
 
Team:
Gary Claire Alex Matt
 
 
 

Review 19 May 2018
Recommended by customer in CT5
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
Team:
Jordan
 
 
 

Review 14 May 2018
Recommended by customer in CT5
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bed detached bungalow.
Close to all amenities(beach, shops, bus/train routes)
 

"I had seen this property up with an agent & totally discounted it, as I viewed one 6 houses away which I thought met my needs perfectly.
Neil rang me when the owner changed agents.
I almost skipped up to meet him one evening.
It was perfect! Neil had taken on board my requirements and used his extensive knowledge of this lovely town (my home town) to earmark it for me."
 
 
 
 
Team:
Neil Harrington Rachel Andrea
 
 
 

Review 14 May 2018
Recommended by customer in CT5
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
5 bed detached property with rose garden.
Off road parking.
Close to all amenities,(shops, sea/beach, transport links) individual, family home.
 

"Neil and Rachel paid attention to the home, to market it to the correct buyer.
I had every confidence in them and their ability ti find my buyer and they found the perfect family to enjoy and love it here, as I have my children growing up."
 
 
 
 
Team:
Neil Rachel Andrea Carolyn
 
 
 

Review 26 Apr 2018
Recommended by customer in CT5
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 12 Apr 2018
Recommended by customer in Se20
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2bed semi bungalow

"Kept us informed of everything with good communication, unlike our own estate agent ."
 
 
Team:
Caroline
 
 
 
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