David Clark & Company - Sales

20 Market Place
Ely
Cambridgeshire
CB7 4NT

Estate Agents

Listed under:  Estate Agents
94% recommended   Rating David Clark & Company - Sales 8.9/100
18 reviews since 2004
 
Satisfaction Ratings
 
Overall Rating
 8.9 /10 Overall Rating 8.9/10
Based on 18 reviews since 2004
 
 
 
Professional 8.9/10 Professional Rating 8.9
The firm acted professionally at all times
 
Knowledgeable 9.4/10 Knowledgeable Rating 9.4
The firm showed a good knowledge of local market conditions
 
Friendly 9/10 Friendly Rating 9.0
The staff are friendly and give clear and helpful information
 
Helpful 8.4/10 Helpful Rating 8.4
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" I was unhappy with a previous agent and moved to David Clark and Company. It was a good move because they made the sale of the property easy and painfree for me. I would definitely recommend them."   more
 
" David Clarke and Co have been very professional throughout the whole transaction. From initial meeting, arranging marketing, following up sales leads and eventually closing the sale. At every stage I ...."   more
 
" Had no need to have used in the area previously. Their service was excellent -no adverse comments"   more
 
" Very friendly & helpful staff."   more
 
About Us

If you are considering selling your home, let our experience and over 23 years of local knowledge work for you. We will agree a marketing plan to suit your needs, designed to achieve the best possible price for your home within the available timescales and according to the market conditions in the area. Details of your home will be published online, reaching local, regional and national and international buyers. We use local newspapers and a regional colour magazine to back up our online presence. Our dedicated PR company, PropertyPR, are often able to obtain national media coverage in newspapers, radio and occasionally TV.

We are dedicated to providing the highest quality service at competitive commission rates, delivered on a no sale, no fee basis. Members of NAEA, ARLA, Ombudsman and Guild of Professional Estate Agents.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 89%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 62%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 89%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 80%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 62%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 43%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

approachable 3
Certainly 2
Clark 3
Clerk 2
David 2
definitely 2
estate 4
Friendly 7
good 3
helpful 5
previous 2
professional 4
property 3
recommend 2
sale 3
sell 2
service 3
Stewart 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 15 Apr 2013
Recommended by customer in CB6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom bungalow in Littleport.

"I was unhappy with a previous agent and moved to David Clark and Company. It was a good move because they made the sale of the property easy and painfree for me. I would definitely recommend them."
 
 
 
 

Review 29 Mar 2013
Recommended by customer in CB6
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached House, Sutton

"David Clarke and Co have been very professional throughout the whole transaction. From initial meeting, arranging marketing, following up sales leads and eventually closing the sale. At every stage I was consulted. I would definitely recommend potential clients to arrange for an initial valuation and discuss options."
 
 

Overall development view
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
David, Mike, Amanda, Barbara
 
 
 

Review 6 Mar 2013
Recommended by customer in CB6
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi on an Ely estate with garage and small gardens front and back

"Had no need to have used in the area previously. Their service was excellent -no adverse comments"
 
 

Your sale!
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
David and Barbara
 
 
 

Review 27 May 2004
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
New build property.
 

"Very friendly & helpful staff."
 
 
 
 
 
 

Review 21 May 2004
Recommended by customer in WR4
 
 
Satisfaction Ratings
 
Professional 6/10
The firm acted professionally at all times
Knowledgeable 7/10
The firm showed a good knowledge of local market conditions
Friendly 7/10
The staff are friendly and give clear and helpful information
Helpful 5/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"We told them we wanted only accompanied viewings but this did not happen. Left the alarm system off. But generally very personable."
 
 
 
 
 
 

Review 20 May 2004
Not Recommended by customer
 
 
Satisfaction Ratings
 
Professional 5/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 5/10
The staff are friendly and give clear and helpful information
Helpful 3/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Could be more honest & when there are any problem instead of playing with words to cover themselves and also when they value any property then try to sell a lot cheaper just to get a sale because of commission, example, value £17,995, then wanting to sell at £14,000 attitude with us not good because we would not except to sell for 14,000."
 
 
 
 
 
 

Review 19 May 2004
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Helpful & pleasant. Although I visited all estate agents in Ely (except Bradford & Bingley) only Clark & Stewart responded with particulars."
 
 
 
 
 
 

Review 17 May 2004
Recommended by customer in CB7
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Ground floor
 

"Very helpful and approachable."
 
 
 
 
 
 

Review 10 May 2004
Recommended by customer in CB7
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 7/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 6/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Helpful, friendly & very professional in the way business conducted."
 
 
 
 
 
 

Review 7 May 2004
Recommended by customer in CB6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 6 May 2004
Recommended by customer in CB6
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 5/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Modern 2 bed end terrace.
 

"Certainly one of the more competent and friendly estate agents in the area."
 
 
 
 
 
 

Review 29 Apr 2004
Recommended by customer in CB6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Having dealt with many estate agents over the years Clerk & Stewart for exceeded any previous experiences. They were extremely helpful, friendly & their general customer service was of an exceptional level. They had a very personal approach but managing to keep professional at all times. There was constant communication & I wouldn't think twice about using them or recommending them in the future."
 
 
 
 
 
 

Review 29 Apr 2004
Recommended by customer in CB6
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Friendly & approachable. When we come to sell, will certainly use Clark & Stewart over the other six estate agents in Ely. Have been looking for a property for a year, Clerk & Stewart stood out immediately as being superior to the competition."
 
 
 
 
 
 

Review 27 Apr 2004
Recommended by customer in CB7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 27 Apr 2004
Recommended by customer in CB6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Completely happy. No problems."
 
 
 
 
 
 

Review 26 Apr 2004
Recommended by customer in CB6
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Very friendly and approachable."
 
 
 
 
 
 

Review 25 Apr 2004
Recommended by customer in CB7
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Very professional"
 
 
 
 
 
 

Review 22 Apr 2004
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Very good service. Friendly and prompt in coming back to you with answers to questions."
 
 
 
 
 
 
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