Thompson Wilson - Sales

1 Amersham Hill
High Wycombe
Buckinghamshire
HP13 6NQ

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating Thompson Wilson - Sales 9.4/100
15 reviews since 2005
 
Satisfaction Ratings
 
Overall Rating
 9.4 /10 Overall Rating 9.4/10
Based on 15 reviews since 2005
 
 
 
Professional 9.3/10 Professional Rating 9.3
The firm acted professionally at all times
 
Knowledgeable 9.4/10 Knowledgeable Rating 9.4
The firm showed a good knowledge of local market conditions
 
Friendly 9.5/10 Friendly Rating 9.5
The staff are friendly and give clear and helpful information
 
Helpful 9.5/10 Helpful Rating 9.5
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" We chose Thompson Wilson because of the size (small), professional approach & polite approachable manner of the agent (Robert). Throughout what was a very painful & stressful (because of other buyers)...."   more
 
" All the staff are really nice to deal with I did find it surprising that they did not tell me that the surveyor had been round Other than that aĺl was good "   more
 
" The agent that I dealt with came across as knowledgeable, trustworthy & understanding so he gets top marks."   more
 
" ."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 86%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 67%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 67%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 83%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 60%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 86%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 86%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

bought 3
contact 2
couldn’t 2
definitely 2
estate 2
excellent 3
good 2
highly 2
myself 2
professional 4
property 2
Recommend 5
Robert 2
sale 2
service 6
sold 2
Thompson 2
understanding 2
Wilson 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 4 Jun 2014
Recommended by customer in HP10
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed terraced house in a Cul-de-Sac with garden leading onto common parkland. Completely modernised interior.
 

"We chose Thompson Wilson because of the size (small), professional approach & polite approachable manner of the agent (Robert). Throughout what was a very painful & stressful (because of other buyers) process over 5 month Robert was nothing short of a Godsend for both myself & my wife. Even helping out with personal issues in his own time late at night. If it were not for Robert we would have pulled out of the sale & rented. His professionalism, understanding & constant contact & help was outstanding."
 
 
 
 
 
 

Review 27 May 2014
Recommended by customer in hp12
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi in high wycombe

"All the staff are really nice to deal with
I did find it surprising that they did not tell me that the surveyor had been round
Other than that aĺl was good
"
 
 
 
 

Review 22 May 2014
Recommended by customer in HP9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"The agent that I dealt with came across as knowledgeable, trustworthy & understanding so he gets top marks."
 
 
 
 
 
 

Review 20 May 2014
Recommended by customer in HP13
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1 bed flat High Wycombe

"."
 
 
Team:
Robert Lomas
 
 
 

Review 13 Apr 2014
Recommended by customer in HP13
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi hp13

"Hi fantastic service throughout the sale I didn't realise how good until I bought my next property through another agent, there was no comparison! I would highly recommend their services and would definitely use them again. Very professional and came back to me every time they said they would. My property was on the market for less than a week and during that time there were several viewings and offers before it was sold and taken off the market, they know the buyers needs well and this helps too."
 
 

Thompson Wilson
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
All of the team.
 
 
 

Review 12 Mar 2014
Recommended by customer in HP13
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1st Floor 2 Bedroom Flat

"Very friendly and helpful estate agent that I would gladly use again and recommend to anyone.

Professional service without being pushy unlike other estate agents!"
 
 
Team:
Robert Lomas
 
 
 

Review 25 Sep 2013
Recommended by customer in HP9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"The service was excellent. Robert who dealt with us was exceptional and restored my faith in estate agents. I would, in fact have, thoroughly. Recommend using him."
 
 
 
 
 
 

Review 25 Sep 2013
Recommended by customer in HP13
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bed flat in High Wycombe.
 

"Delighted with the service received right from the time of my initial offer through to completion. They regularly kept in contact and I would definitely recommend to others."
 
 
 
 
 
 

Review 23 Sep 2013
Recommended by customer in HP10
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom ground floor purpose built flat on busy road. But close to motorway link.
 

"Very professional. No complaints. Very happy with service in all aspects."
 
 
 
 
 
 

Review 18 Sep 2013
Recommended by customer in HP9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom apartment in first class condition which was suitable to move into immediately. Situated close to Holtspur Top Lane roundabout with excellent carpet adjacent.
 

"All queries and requests for further information were promptly and professionally dealt with. Would use Thompson Wilson again and have no hesitation in recommending them to friends and family. "
 
 
 
 
 
 

Review 16 Sep 2013
Recommended by customer in HP13
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom garden flat in High Wycombe.
 

"It was excellent from start to finish. I would highly recommend."
 
 
 
 
 
 

Review 4 Feb 2005
Recommended by customer in HP13
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 2 Feb 2005
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 6/10
The firm acted professionally at all times
Knowledgeable 5/10
The firm showed a good knowledge of local market conditions
Friendly 6/10
The staff are friendly and give clear and helpful information
Helpful 6/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Not overly impressed with confidence of staff, in particular the manager. Having bought and sold many properties, I found myself asking questions that should automatically have already been discussed."
 
 
 
 
 
 

Review 29 Jan 2005
Recommended by customer in HP13
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Couldn’t be happier with the property I’ve bought. I didn’t consider it until it was suggested to me by Richard Worral who had an even better grasp of my requirements than I did!"
 
 
 
 
 
 

Review 28 Jan 2005
Recommended by customer in HP11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Absolutely excellent service from all members of the firm. They couldn’t do enough!"
 
 
 
 
 
 
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