Fire Surround Centres

8 Ash Street
Dundee
Angus
DD1 5AR

Fireplaces

Listed under:  Fireplaces and Hearths
97% recommended   Rating Fire Surround Centres 9.6/100
144 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 144 reviews since 2007
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Professional service from start to finish"   more
 
" Excellent service from start to finish very friendly and professional"   more
 
" Great service from start to finish finding job is looking great and would highly recommend this company"   more
 
" Good range and choice of options provided by fire surround centre, (Dundee). Helpful service and competitive quote secured purchase. Fitting completed by Alan (Independent fitter recommended by F.S...."   more
 
 
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Customer Reviews
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Review 2 Aug 2020
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of new gas fire
 

"Professional service from start to finish"
 
 
 
 
 
 


Review 2 Jul 2020
Recommended by customer in DD3
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting of a wood burning stove
 

"Excellent service from start to finish very friendly and professional"
 
 
 
 
 
 


Review 1 Apr 2020
Recommended by customer in KY16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New fire surround and LPG fire.
 
Cost: £6000

"Great service from start to finish finding job is looking great and would highly recommend this company"
 
 
 
 
 
 


Review 4 Feb 2020
Recommended by customer in KY16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
- Removed existing obsolete gas fire.
- Replaced with new electric fire.
- Resizing of existing fireplace opening, and
installation of new marble trim (surround) to
complement new fire.
- Removal and disposal of old materials.
 
Cost: £1064

"Good range and choice of options provided by fire surround centre, (Dundee). Helpful service and competitive quote secured purchase.

Fitting completed by Alan (Independent fitter recommended by F.S.C) and necessitate slightly more work than originally estimate Alan initially quoted 145 for fitting, however additional work required increasing more time and labour, and final value paid was 180. (Alan volunteered to honour his original quote, however was certainly entitled to add 35 for additional time and effort, very satisfied with the finished result) "
 
 
 
 
Team:
Graeme Alan
 
 
 


Review 28 Dec 2019
Recommended by customer in DD8
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace / Renew
Existing fire.
 
 
 
 
 


Review 2 Dec 2019
Recommended by customer in DD3
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supplying and fitting a replacement wood burning stove including replacement surround and hearth.
 
Cost: £3500
 

"Delighted that we went with this long-established local firm!

The team took lots of time to understand our needs and provided really helpful advice.All products supplied were as ordered and fitting was to an extremely high standard on the date and at the time agreed.

We would have no hesitation in recommending Gary and the team to anyone thinking about having a stove fitted or replaced. 100% satisfied customer!!!"
 
 
Team:
Gary
 
 
 


Review 7 Oct 2019
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting new slate fire surround and oak beam.
 

"Excellent work and excellent service, beam required replacement (wrong size) and was replaced without fuss. Overall, very pleased. "
 
 
 
 
 
 


Review 30 Sep 2019
Recommended by customer in DD3
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Electric fire.
 
Cost: £670

"Absolutely no complaints.
Very happy with service."
 
 
 
 
 
 


Review 26 Sep 2019
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fitting of electric fire, surround, hearth and mantle.
 
Cost: £1800

"All the staff at the fire surround center were very helpful. They kept me informed of any delays. I would have no problem giving them a very high recommendation."
 
 
 
 
 
 


Review 15 Jul 2019
Recommended by customer in DD11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rip out old fire place and replace with new chesney wood burning stove.
 

"From start to finish, everything was 1st class. Graeme took his time going over every option until we were happy with our choice when it came to installation Steve Clark was fantastic kept every thing clean and tidy and completed the job quickly and to a high standard. Delighted with everything and would thoroughly recommend the fire surround center. "
 
 
 
 
Team:
Grame Turnbull Steve Clark
 
 
 


Review 10 Jul 2019
Recommended by customer in DD2
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and installation of wood burning stove.
 

"First class service from advise, specification cost and direction to fit. "
 
 
 
 
 
 


Review 4 Jul 2019
Recommended by customer in KY16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Charges included materials. I paid the fitters direct was quoted 425-450. Paid 425
 
Cost: £1025

"From the date of ordering work was completed within 3 weeks. Excellent company, would highly recommend them.
Fitters were fantastic. Delighted with my new fire and surround. This is due to Graeme from the fire surround company taking time to get the correct fire surround that would fit well with my existing mantel piece!"
 
 
 
 
Team:
Graeme Turnbull Stuart Edgar
 
 
 


Review 1 Jul 2019
Recommended by customer in DD11
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove gas fire and replace with electric fire.
 
Cost: £900

"Work was carried out efficiently and to a good standard. "
 
 
 
 
 
 


Review 3 May 2019
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit electric fire and surround.
 
Cost: £1300

"Very pleased and fully satisfied of service and work carried out. "
 
 
 
 
Team:
Graeme
 
 
 


Review 15 Apr 2019
Recommended by customer in PH3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting of a Stovax Sherton wide stove
 
Cost: £2821

"Excellent, professional work. The fitter took the time to explain the work, the stove and its working etc."
 
 
 
 
Team:
Graeme Turnbal
 
 
 


Review 28 Mar 2019
Recommended by customer in KY15
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 7/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of wood burner in an existing fire place.
 
Cost: £3500

"We asked for a fire place like the one they had in the showroom and got it!"
 
 
 
 
Team:
Pamela Stevie
 
 
 


Review 3 Jan 2019
Recommended by customer in DD6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fire place fitted with gas fire
 
Cost: £1913

"An excellent company to deal with. Everything done according to plan, with efficient and helpful staff. "
 
 
 
 
 
 


Review 2 Dec 2018
Recommended by customer in DD8
 My Age: 50 - 59 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Fitted Evonic fire
 

"Excellent job. "
 
 
 
 
 
 


Review 7 Sep 2018
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply install fire.
 
Cost: £1400

"Excellent service from wonderful team our fire looks fabulous!"
 
 
 
 
Team:
Lynn
 
 
 


Review 31 Jul 2018
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Purchase and installation of electric fire.
 
Cost: £630
 
 
 
 

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