The Natural Floor company

Where reputations count.

17 Dobson Drive
Carnoustie
Angus
DD7 6GQ

Floor Specialist

www.naturalfloorcompany.com

Email This Business

Tel 01241 851 625
Mobile 07757 635 397

Listed under: Floor Sanding, Floors / Flooring

100% recommended Rating 10/100
10 reviews since 2012

Satisfaction Ratings

Overall Rating	10 /10
Based on 10 reviews since 2012

Quality	10/10
The quality of the work was as expected and agreed

Tidy	9.9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9.9/10
The price represents value for money

Recent Reviews

" Very satisfied with the professional workmanship, and extremely happy with the finished job." more

" Very good!. Lovely results and work carried out as promised on day agreed. Very good service & would use firm again in the future. Many thanks!" more

" Excellent. A scabby old pine floor transformed to something warm and attractive, with insulation below." more

" Happy with job and product, very well installed will recommend." more

About Us
Information provided by the business
Legal Name: The Natural Floor company.

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Review 8 Mar 2013 Recommended by customer in DD5 business The Natural Floor company https://www.referenceline.com/floor_specialist-in-carnoustie-thenaturalfloorcompany-36409

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

"Very satisfied with the professional workmanship, and extremely happy with the finished job."

REPORT THIS REVIEW

Review 25 Feb 2013 Recommended by customer in DD11 business The Natural Floor company https://www.referenceline.com/floor_specialist-in-carnoustie-thenaturalfloorcompany-36409

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

"Very good!. Lovely results and work carried out as promised on day agreed. Very good service & would use firm again in the future. Many thanks!"

REPORT THIS REVIEW

Review 25 Feb 2013 Recommended by customer in KY14 business The Natural Floor company https://www.referenceline.com/floor_specialist-in-carnoustie-thenaturalfloorcompany-36409

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

"Excellent. A scabby old pine floor transformed to something warm and attractive, with insulation below."

REPORT THIS REVIEW

Review 26 Jan 2013 Recommended by customer in DD7 business The Natural Floor company https://www.referenceline.com/floor_specialist-in-carnoustie-thenaturalfloorcompany-36409

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

"Happy with job and product, very well installed will recommend."

REPORT THIS REVIEW

Review 7 Jan 2013 Recommended by customer in DD2 business The Natural Floor company https://www.referenceline.com/floor_specialist-in-carnoustie-thenaturalfloorcompany-36409

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

"Fantastic service � Mark was very helpful and thorough and clearly very knowledgeable in his field. The final look was fantastic and far better than we expected and we were amazed that the whole process was completed with initially no dust. Would highly recommend and definitely use again."

REPORT THIS REVIEW

Review 7 Dec 2012 Recommended by customer in DD4 business The Natural Floor company https://www.referenceline.com/floor_specialist-in-carnoustie-thenaturalfloorcompany-36409

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

"Excellent work, great attitude highly recommended."

REPORT THIS REVIEW

Review 2 May 2012 Recommended by customer in DD11 business The Natural Floor company https://www.referenceline.com/floor_specialist-in-carnoustie-thenaturalfloorcompany-36409

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

"We were extremely satisfied with the quality of work and professionalism of the company. We would highly recommend them to family and friends."

REPORT THIS REVIEW

Review 8 Mar 2012 Recommended by customer in DD7 business The Natural Floor company https://www.referenceline.com/floor_specialist-in-carnoustie-thenaturalfloorcompany-36409

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

"First class"

REPORT THIS REVIEW

Review 5 Mar 2012 Recommended by customer in DD8 business The Natural Floor company https://www.referenceline.com/floor_specialist-in-carnoustie-thenaturalfloorcompany-36409

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

"I would highly recommend The Natural Floor company to anyone. Very polite workmen and very tidy more than happy to oblige with other little jobs. Very happy customer."

REPORT THIS REVIEW

Review 23 Feb 2012 Recommended by customer in DD8 business The Natural Floor company https://www.referenceline.com/floor_specialist-in-carnoustie-thenaturalfloorcompany-36409

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Rubbed entrance mattry in vestibule and laminate flooring. Installed in x 1 bedroom, hall, kitchen, dining room and utility room. Non stop vnyl in shower room.

"Excellent friendly service and without doubt the highest standard of workmanship; completely trustworthy; extremely kind, knowledgeable and professional and very tidy! I cannot praise them highly enough. A friend recommended this firm and I am really grateful to her. First class all round. Good teamwork between Mark and Chris."

REPORT THIS REVIEW

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