Noble & Bradford

Unit 10 Faraday Street, Dryburgh Industrial Estate
Dundee
Angus
DD2 3QQ

Flooring

Listed under:  Floors / Flooring
100% recommended   Rating 9.9/10
72 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 72 reviews since 2009
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The workmen arrived on time as agreed. They explained the process(ie) Taking away the old carpet and underlay and how long it would take to fit new carpet etc. They were very respectful and profession...."   more
 
" This company are very reliable and professional. Helped my husband to move appliances out of kitchen and put back when new flooring laid. They turned up exactly when they said and were very nice, plea...."   more
 
" Very nice friendly considerate."   more
 
" Very satisfied with the quality of work carried out."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 97%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 88%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 86%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 88%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

100% 2
class 2
clean 3
definitely 3
delighted 2
efficient 2
Excellent 5
family 2
Finished 2
floor 4
flooring 4
friendly 7
friends 3
gentlemen 3
good 10
happy 4
help 2
helpful 3
kitchen 2
like 3
man 3
mess 2
nice 2
old 2
pleasant 3
pleased 2
polite 4
professional 9
quality 3
recommend 6
satisfied 3
service 2
standard 3
Thank 3
tidy 5
worker 2
workman 5
workmanship 2
workmen 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 13 May 2019
Recommended by customer in DD10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Contract.
 
 
 
Team:
6 Wardlaw
 
 
 


Review 27 Mar 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit new hall carpet and underlay
 
Cost: £160

"The workmen arrived on time as agreed. They explained the process(ie) Taking away the old carpet and underlay and how long it would take to fit new carpet etc. They were very respectful and professional and tided up afterwards. Would definitely recommend this company."
 
 
 
 
 
 


Review 27 Mar 2019
Recommended by customer in PH1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To rip up and take away old kitchen vinyl and to replace it with new vinyl.
 
Cost: £252

"This company are very reliable and professional. Helped my husband to move appliances out of kitchen and put back when new flooring laid. They turned up exactly when they said and were very nice, pleasant boys to have in my home. They even gave us new door bars free of charge. Would definitely recommend this company to family and friends."
 
 
 
 
 
 


Review 31 Jul 2017
Recommended by customer in DD1
 My Age: 60 - 69 
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very nice friendly considerate."
 
 
 
 
 
 


Review 15 Jun 2017
Recommended by customer in DD8
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Replace vinyl flooring in bathroom.
 

"Very satisfied with the quality of work carried out."
 
 
 
 
 
 


Review 9 Jun 2017
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Contract.
 
 
 
 
 


Review 26 Apr 2017
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Professional job, by a first class tradesman."
 
 
 
 
 
 


Review 26 Apr 2017
Recommended by customer in DD4
 My Age: 40 - 49 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The man was very good and help full."
 
 
 
 
 
 


Review 11 Apr 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Non-slip flooring in en suite shower room.
 

"Work completed very satisfactorily by a friendly and efficient workman."
 
 
 
 
Team:
Graham
 
 
 


Review 30 Aug 2016
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Contract.
 
 
 
 
 


Review 16 Sep 2015
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Wet flooring. Contract.
 

"I had problems with a leaking pedestal when this gentleman came to lay wet floor he went over call of duty to try and help me rectify so he could get on with his job, phoning depts. When it was rectified he came first thing next morning and duly got on smiling at that time in morning I give him extra smiley faces job well done. Need more people like him. "
 
 
 
 
 
 


Review 14 Sep 2015
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Contract
 

"Very professional."
 
 
 
 
 
 


Review 30 Aug 2015
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Contract
 

"Very satisfactory work."
 
 
 
 
 
 


Review 27 Aug 2015
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
We had a bathroom floor laid.
 

"My partner and I were extremely happy with the job that was done for us and Graeme left every thing clean and tidy. Graeme was a very friendly, helpful and kind gentlemen. It was a pleasure to have him in our home."
 
 
 
 
 
 


Review 24 Aug 2015
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Replacing no slip flooring.
 

"The gentlemen was punctual and helpful explaining what he would be doing. He returned the following day as arranged and completed the job. Everything was left clean and tidy."
 
 
 
 
 
 


Review 25 Mar 2015
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 

"I was delighted with the work."
 
 
 
 
 
 


Review 1 Mar 2015
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Contract
 

"Gentlemen very friendly and helpful, very tidy. Finished floor excellent."
 
 
 
 
 
 


Review 23 Feb 2015
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Female 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Contract
 
 
 
 
 


Review 12 Dec 2014
Recommended by customer in DD4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Contract.
 
 
 
 
 


Review 26 Nov 2014
Recommended by customer in DD3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Contract.
 
 
 
 
 

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