Tayside Garage Doors Ltd

Unit P, West Pitkerro Industrial Estate, Scott Way, Broughty Ferry
Dundee
Angus
DD5 3RX

Garage Doors Sales & Servicing

Listed under:  Garage Doors
99% recommended   Rating 9.7/10
927 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 927 reviews since 2011
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Work was carried out in a professional manner and a detailed invoice supplied. "   more
 
" The service we received when the doors were installed continues with the repairs to be very good. "   more
 
" Excellent service and very polite people to deal with very pleased. "   more
 
" We are delighted with our new garage door. The fitters were super and we are pleased with our experience using a very efficient company and would recommend them to anyone. "   more
 
About Us

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 88%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 81%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 16
agreed 18
Arrived 42
certainly 11
class 18
clean 25
competent 14
contact 14
definitely 19
delighted 24
door 108
doors 42
efficient 106
efficiently 37
Excellent 127
explained 35
finish 20
fitted 26
friendly 98
garage 83
good 101
great 23
happy 60
helpful 67
highly 24
impressed 21
installation 22
phone 20
Pleasant 47
pleased 76
polite 47
problem 25
problems 20
product 19
Professional 53
Prompt 36
promptly 21
quality 27
quick 23
quickly 41
recommend 85
repair 27
satisfaction 19
satisfied 42
service 194
standard 22
Tayside 27
team 30
tidy 52
workmen 29
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 8 Aug 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Carried out repairs on a Garader Georgian garage door.
 
Cost: £387

"Work was carried out in a professional manner and a detailed invoice supplied. "
 
 
 
 
 
 


Review 8 Aug 2019
Recommended by customer in DD10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sluggish door
 

"The service we received when the doors were installed continues with the repairs to be very good. "
 
 
 
 
 
 


Review 25 Jul 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement cables on garage door.
 
Cost: £110

"Excellent service and very polite people to deal with very pleased. "
 
 
 
 
Team:
Gavin
 
 
 


Review 25 Jul 2019
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement garage door.
 
Cost: £844

"We are delighted with our new garage door. The fitters were super and we are pleased with our experience using a very efficient company and would recommend them to anyone. "
 
 
 
 
Team:
Jim George
 
 
 


Review 22 Jul 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair and service and alised door.
 
Cost: £8

"Professional and efficient. "
 
 
 
 
Team:
Gavin
 
 
 


Review 22 Jul 2019
Recommended by customer in PH2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair to garage door. Replace 2 x cables and ensure smooth operation.
 
Cost: £110

"Prompt, polite and efficient. Very good value for money. No jargon, just good honest work. "
 
 
 
 
Team:
Michael
 
 
 


Review 21 Jul 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 6/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 7/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace cable garage door.
 
Cost: £110
 
 
Team:
Gavin
 
 
 


Review 2 Jun 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove old garage door fit new one.
 
Cost: £2000

"First class job. "
 
 
 
 
 
 


Review 28 May 2019
Recommended by customer in DD8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing garage door. supplying and erecting new door and surround
Taking old door away. Supplying keys and demo!!
 
Cost: £600

"Pleasure to do business with this firm, wish of could say the same for others!"
 
 
 
 
 
 


Review 29 Apr 2019
Recommended by customer in PH2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service, repair and replacement of cables on garage door.
 
Cost: £110

"Exceptional service the cable on the garage door collapsed about 10.30am. Your details were found in yellow pages and your friendly and reassuring and informative telephone receptionist arranged a visit. The door was repaired within a couple of hours and the service engineer was most efficient.
Splendid service!"
 
 
 
 
 
 


Review 29 Apr 2019
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
External emergency_________ for garage door
 
Cost: £159
 
 
Team:
Gavin
 
 
 


Review 25 Apr 2019
Recommended by customer in DD6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £84
 
 
Team:
Gavin
 
 
 


Review 23 Apr 2019
Recommended by customer in PH11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Gavin
 
 
 


Review 1 Apr 2019
Recommended by customer in DD2
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installation of Securoglide classic insulated roller garage door. New PVC surround. Removal and disposal of old door and frame.
 
Cost: £1775

"Friendly and helpful staff in office- also Michael who came to measure up and supply estimate. Men who arrive out the job were good workers and not only completed the job to my satisfaction, but left everything tidy and in good order."
 
 
 
 
 
 


Review 11 Mar 2019
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garage door service
checking light on door-explaining manual operation.
 
Cost: £84

"Excellent and friendly service
Very prompt
Office staff and door mechanic very helpful"
 
 
 
 
Team:
Gavin
 
 
 


Review 7 Mar 2019
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Getting access to garage when keys lost.
Replacing panel at top of door which had to be removed to gain access as above.
 
Cost: £256

"Good prompt service to access garage and
repair work carried out on time as planned"
 
 
 
 
Team:
Gavin George
 
 
 


Review 4 Mar 2019
Recommended by customer in DD11
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted switch for up and down door in garage- on garage internal wall beside door leading into house (garage is attached to house).
 
Cost: £55

"Yes- in fact turned out mud cheaper- and only took 20 mins to fit!
Yes- a few days later
? no

Cheque for 55.20 enclosed for invoice No 20190201
many thanks"
 
 
 
 
Team:
Gavin
 
 
 


Review 26 Feb 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service and replacement gables.
 
Cost: £110

"Excellent service, promptly undertaken and at a good price. "
 
 
 
 
Team:
Gavin
 
 
 


Review 26 Feb 2019
Recommended by customer in DD6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-hung garage electric door and service.
 
Cost: £84

"Efficient and effective. "
 
 
 
 
Team:
Gavin
 
 
 


Review 26 Feb 2019
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Serving 2 roller garage doors.
 
Cost: £84

"1st class company all round. "
 
 
 
 
Team:
Gavin
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1