A T Young Motors

15 Bath Street, Broughty Ferry
Dundee
Angus
DD5 2BY

Garage Services

Listed under:  Garage Services / Car Servicing
98% recommended   Rating A T Young Motors 9.6/100
411 reviews since 2005
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 411 reviews since 2005
 
 
 
Servicing 9.5/10 Servicing Rating 9.5
The vehicle runs reliably between services, given its age and mileage

 
Repairs 9.7/10 Repairs Rating 9.7
The garage identifies faults and corrects them successfully

 
Advice 9.8/10 Advice Rating 9.8
The staff are friendly and give clear and helpful information

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Reliable and trustworthy. Wouldn't go anywhere else."   more
 
" Good job, very professional "   more
 
" Great service as always"   more
 
" Always gives a credible friendly service most trustworthy!"   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Quote: 78%
Before starting work, did the garage explain the separate charges for labour, materials and VAT?
 
Timing: 97%
Before starting work, did the garage explain when the vehicle will be ready for collection?
 
Payment: 88%
Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 98%
During the work, did the garage keep its promises about costs, timing etc?
 
Invoice: 98%
On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?
 
Guarantee: 62%
On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?
 
Next service: 88%
On completion, did the garage give you information about when the next service is due, or other work needed?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

(Motors) 5
20 8
advice 16
advised 5
approachable 5
business 10
car 31
cars 11
charges 9
class 12
competent 7
complaints 6
completely 8
customer 14
dealer 5
definitely 5
delighted 5
efficient 22
efficiently 6
excellent 56
extremely 6
family 8
friendly 36
friends 13
garage 68
garages 5
gives 5
Good 55
Great 12
happy 15
helpful 41
Honest 10
pleasant 9
pleased 16
problem 10
professional 9
quality 10
reasonable 9
recommend 16
Recommended 20
reliable 51
repairs 9
satisfied 15
service 112
small 13
trust 12
trustworthy 21
vehicle 10
Young 61
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 Feb 2021
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service & Mot
 
Cost: £205

"Reliable and trustworthy. Wouldn't go anywhere else."
 
 
 
 
Team:
Graeme Mike
 
 
 


Review 16 Feb 2021
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Carried out service
 
Cost: £150

"Good job, very professional "
 
 
 
 
Team:
Graeme Mike
 
 
 


Review 1 Feb 2021
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
MOT and repairs 3 types replaced
 
Cost: £235

"Great service as always"
 
 
 
 
Team:
Graeme Bell Mike Thomas
 
 
 


Review 21 Dec 2020
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £160

"Always gives a credible friendly service most trustworthy!"
 
 
 
 
Team:
Graeme Michael
 
 
 


Review 21 Dec 2020
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 9/10
The vehicle runs reliably between services, given its age and mileage
Repairs 9/10
The garage identifies faults and corrects them successfully
Advice 9/10
The staff are friendly and give clear and helpful information
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
MOT and annual service and new battery and wiper blade.
 
Cost: £410

"As always, work done with no hassle.

Explained about battery and cost before fitting."
 
 
 
 
Team:
Graeme Mike
 
 
 


Review 7 Dec 2020
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service front and rear brake pads.
 
Cost: £329

"Great service

Highly trustworthy.

Not too pricey.

Will definitely be back."
 
 
 
 
Team:
Graeme
 
 
 


Review 23 Nov 2020
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Advice 9/10
The staff are friendly and give clear and helpful information
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service
 
Cost: £153

"Good friendly service well carried out"
 
 
 
 
Team:
Greme Mike
 
 
 


Review 13 Nov 2020
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Annual service and MOT
 
Cost: £212

"I have used this garage for years very friendly very helpful and always do a very good job!"
 
 
 
 
Team:
Graeme Bell Mike Thomas
 
 
 


Review 13 Feb 2020
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full yearly service
M.O.T
 

"Over many years we have trusted this garage totally "
 
 
 
 
 
 


Review 8 Feb 2020
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 9/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing both rear tyres from wheel trums, clean Consosia from vim, seal and reassemble and refit.
 
Cost: £52

"Work at this garage is always carried at efficiently and effectively. Staff are always helpful and keen to accommodate any emergency."
 
 
 
 
 
 


Review 6 Feb 2020
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
12 month service (and MOT test) and fit new battery to remote key fob.
 
Cost: £207
 
 
 
 


Review 27 Dec 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service and Mot plug 2 tyres and alternator belt.
 

"All work done on time as usual re payment, A bill is sent after the work is done payment method is our choice. "
 
 
 
 
 
 


Review 12 Dec 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Check charging fauli faulty alternator fit new alternator and drive belt.
 
Cost: £349

"Excellent service fast and efficient absolute 5 star service as always."
 
 
 
 
 
 


Review 25 Nov 2019
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace bike pads
 
Cost: £99

"Excellent service as always. "
 
 
 
 
 
 


Review 21 Nov 2019
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service and MOT
 
Cost: £240

"Excellent service by efficient and professional staff. Very friendly and approachable. will definitely use them again. "
 
 
 
 
 
 


Review 20 Sep 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service and MOT
 
Cost: £669

"Excellent service work done on time good advise about ongoing requirements. "
 
 
 
 
Team:
A Young
 
 
 


Review 19 Sep 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Yearly service and MOT
 
Cost: £201
 
 
 
 


Review 19 Sep 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
MOT and service
 
Cost: £209

"Very helpful"
 
 
 
 
 
 


Review 10 Sep 2019
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Servicing 9/10
The vehicle runs reliably between services, given its age and mileage
Repairs 9/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
MOT service
4 new tyres (mid price)
 
Cost: £468
 
 
 
 


Review 9 Sep 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full service
Rear shock obsorbers fitted.
MOT
 
Cost: £432

"Very satisfied. "
 
 
 
 
 
 

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