A T Young Motors

15 Bath Street, Broughty Ferry
Dundee
Angus
DD5 2BY

Garage Services

Listed under:  Garage Services / Car Servicing
98% recommended   Rating 9.6/10
367 reviews since 2005
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 367 reviews since 2005
 
 
 
Servicing 9.5/10 Servicing Rating 9.5
The vehicle runs reliably between services, given its age and mileage

 
Repairs 9.7/10 Repairs Rating 9.7
The garage identifies faults and corrects them successfully

 
Advice 9.8/10 Advice Rating 9.8
The staff are friendly and give clear and helpful information

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent service provided by Mr.Young, car was ready when expected. Won't hesitate to use them again. Would definitely recommend without hesitation. "   more
 
" Good service. "   more
 
" Ali young service and maintenance my car and my wife's car. They have done this over more than 10 yrs. I am very satisfied with the quality and thoroughness of their work at their commitment to custom...."   more
 
" Excellent service. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Quote: 77%
Before starting work, did the garage explain the separate charges for labour, materials and VAT?
 
Timing: 97%
Before starting work, did the garage explain when the vehicle will be ready for collection?
 
Payment: 87%
Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 97%
During the work, did the garage keep its promises about costs, timing etc?
 
Invoice: 97%
On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?
 
Guarantee: 58%
On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?
 
Next service: 88%
On completion, did the garage give you information about when the next service is due, or other work needed?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

(Motors) 5
10 4
15 4
20 7
advice 13
advised 5
Ali 4
Ally 4
approachable 4
business 10
car 28
cars 9
charges 8
class 10
competent 7
complaints 6
Completely 7
customer 11
dealer 5
delighted 5
efficient 18
efficiently 4
Excellent 46
family 8
friendly 31
friends 13
garage 60
Good 50
Great 9
happy 12
helpful 36
Honest 10
local 8
pleasant 9
pleased 15
problem 10
quality 9
recommend 16
recommended 19
reliable 48
repair 8
repairs 8
satisfied 13
service 94
small 13
trust 12
trustworthy 17
vehicle 9
Young 57
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 13 Jun 2019
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Carried out 1st year service.
 
Cost: £154

"Excellent service provided by Mr.Young, car was ready when expected. Won't hesitate to use them again. Would definitely recommend without hesitation. "
 
 
 
 
 
 


Review 12 Jun 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
40000 service 2 new tyres.
 
Cost: £550

"Good service. "
 
 
 
 
 
 


Review 12 Jun 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Annual MOT
 
Cost: £55

"Ali young service and maintenance my car and my wife's car. They have done this over more than 10 yrs. I am very satisfied with the quality and thoroughness of their work at their commitment to customer service and value for money. I recommend them to family and friends. "
 
 
 
 
 
 


Review 7 Jun 2019
Recommended by customer in DJ5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
24 month service
 
Cost: £14

"Excellent service. "
 
 
 
 
 
 


Review 3 Jun 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Routing service. Remedial welding replace front suspension but headlamps MOT repairs.
 
Cost: £360

"Great garage to deal with. Honest, practical and save you money.
Top mechanics. "
 
 
 
 
 
 


Review 3 Jun 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 8/10
The vehicle runs reliably between services, given its age and mileage
Repairs 8/10
The garage identifies faults and corrects them successfully
Advice 8/10
The staff are friendly and give clear and helpful information
Value 5/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £393

"I am as always, very happy withe the service received, but the total cost compared with 2018 is 177.56 more"
 
 
 
 
 
 


Review 2 Jun 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
12 month service and repairs
 
Cost: £284

"Brilliant as always
First class service
Trustworthy reliable."
 
 
 
 
 
 


Review 28 May 2019
Recommended by customer in DD7
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full annual service with repair to steering and 4 new types.
 
Cost: £647

"As ever, on excellent job. "
 
 
 
 
Team:
0
 
 
 


Review 26 Sep 2018
Recommended by customer in DD5
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 24 Sep 2018
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £140
 
 
 
 


Review 13 Sep 2018
Recommended by customer in DD5
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
100,000 mile service. New oil sump, renew rear bracket discs and pads, new land over cable, new brake caliper and breed brake.
 
Cost: £670

"Alisrain is always very approachable. Accommodating and knowledgeable. We are very confident in his skills and trustworthiness. The same applies to his mechanics. "
 
 
 
 
 
 


Review 3 Sep 2018
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New key.
 
Cost: £180

"Garage always gives exemplary service in fact over and above! First class service. Ally young so very helpful and can be utterly trusted!"
 
 
 
 
 
 


Review 5 Jul 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Servicing 7/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 9/10
The staff are friendly and give clear and helpful information
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fix brakes discs and pads.
 
Cost: £400

"Nice to talk to person repairing my car. Bad experiences with corporate, glitzy franchise dealer."
 
 
 
 
 
 


Review 4 Jun 2018
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Servicing 9/10
The vehicle runs reliably between services, given its age and mileage
Repairs 9/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pressurise hydro elastic suspension laser line front wheel alignment and adjust.
 
Cost: £92

"Friendly local garage. Knowledgeable of model great service."
 
 
 
 
 
 


Review 15 May 2018
Recommended by customer in PH14
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"I have used A.T. Young (ally) since the mind 70's for all vehicle servicing and wouldn't think of going anywhere else."
 
 
 
 
 
 


Review 14 Jul 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Annual service and Mot.
 
Cost: £366

"Always satisfied and confident that all work carried out to high standards."
 
 
 
 
 
 


Review 17 Oct 2016
Recommended by customer in DD5
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 9 Oct 2016
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Servicing 8/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
M.O.T. and service.
 
Cost: £290
 
 
 
 


Review 6 Oct 2016
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 9/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 yr service and sump plug seal and boot clips.
 
Cost: £207

"Excellent service. Service done on prev. car MOT done on this car in march this year, 2016."
 
 
 
 
 
 


Review 5 Oct 2016
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Jump start and collect can remove battery, test and change. Check all brake, clean out rear brakes. Remove front brake pads, clean and grease slides and refit. Repair slow punctures a front and rear tires.
 
Cost: £168

"Work is done thoroughly and correctly. Staff are always helpful and reliable."
 
 
 
 
 
 

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