A T Young Motors

15 Bath Street, Broughty Ferry
Dundee
Angus
DD5 2BY

Garage Services

Listed under:  Garage Services / Car Servicing
98% recommended   Rating A T Young Motors 9.6/100
449 reviews since 2005
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 449 reviews since 2005
 
 
 
Servicing 9.5/10 Servicing Rating 9.5
The vehicle runs reliably between services, given its age and mileage

 
Repairs 9.7/10 Repairs Rating 9.7
The garage identifies faults and corrects them successfully

 
Advice 9.8/10 Advice Rating 9.8
The staff are friendly and give clear and helpful information

 
Value 9.4/10 Value Rating 9.4
The price represents value for money

 
 
 
Recent Reviews 
 
" Very happy with work done."   more
 
" Always very happy with the service I receive. Lovely welcome, spoken to nicely and trust them with my car and completion of works."   more
 
" Graeme and Luke always very accommodating, helpful, efficient and pleasant. Can't fault them."   more
 
" Very good service"   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Quote: 80%
Before starting work, did the garage explain the separate charges for labour, materials and VAT?
 
Timing: 97%
Before starting work, did the garage explain when the vehicle will be ready for collection?
 
Payment: 89%
Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 98%
During the work, did the garage keep its promises about costs, timing etc?
 
Invoice: 98%
On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?
 
Guarantee: 67%
On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?
 
Next service: 89%
On completion, did the garage give you information about when the next service is due, or other work needed?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

(Motors) 5
20 11
advice 17
advised 5
approachable 6
business 11
car 36
cars 12
charges 9
class 13
competent 7
complaints 6
completely 8
customer 15
dealer 5
Definitely 5
delighted 7
efficient 27
efficiently 7
excellent 64
extremely 6
family 8
friendly 43
friends 13
garage 74
good 59
Great 16
happy 18
helpful 50
honest 14
mechanics 9
pleasant 10
pleased 17
problem 10
professional 10
quality 10
reasonable 9
recommend 17
recommended 20
reliable 57
repair 9
repairs 9
satisfied 15
service 130
small 13
trust 13
trustworthy 24
vehicle 10
Young 63
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 22 Jun 2022
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
One front and one rear suspension coil springs replaced
 
Cost: £185

"Very happy with work done."
 
 
 
 
Team:
Graeme Micheal
 
 
 


Review 4 Apr 2022
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Show All
 
 
Customer Review
 
Mot Service annual front and rear brake pads replaces.
Replacement wires and fluids.
 
Cost: £459

"Always very happy with the service I receive.
Lovely welcome, spoken to nicely and trust them with my car and completion of works."
 
 
 
 
Team:
Grame Bell Mike Thomas
 
 
 


Review 16 Mar 2022
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace one worn and one damaged tyre with two new ones and change all around
 
Cost: £151

"Graeme and Luke always very accommodating, helpful, efficient and pleasant.
Can't fault them."
 
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 


Review 21 Feb 2022
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Service
 
Cost: £197
 
 
Team:
Graeme Bell Michael Thomas
 
 
 


Review 16 Jan 2022
Recommended by customer in DD5
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
MOT annual service
 
Cost: £195

"Very good service"
 
 
 
 
Team:
Grame Bell Michael Thomas
 
 
 


Review 16 Dec 2021
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Suspension
 
Cost: £345

"I have every faith in these mechanics. They treat me with respect, recognising that I am not a mechanic, but explaining the work needed/done at a lever I can understand."
 
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 


Review 5 Dec 2021
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 9/10
The vehicle runs reliably between services, given its age and mileage
Repairs 9/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Annual service plus MOT test
 
Cost: £243
 
 
Team:
Graeme Michael Thomas
 
 
 


Review 3 Dec 2021
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full service
 
Cost: £150

"made it a very easy process from start to finish"
 
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 


Review 2 Dec 2021
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Annual service
 
Cost: £150

"Very professional and friendly excellent work and very helpufl."
 
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 


Review 30 Nov 2021
Recommended by customer in DD7
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Repair highlighted driving service, booked in at a later date.
MOT
 

"Would not hesitate to recommend Clear and Transparent, full breakdown of estimated costs available on request.
Last-minute MOT booking exceptional service getting we booked in when it was my error not knowing MOT was due"
 
 
 
 
Team:
Graeme Bell Mike Thomas
 
 
 


Review 23 Nov 2021
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Servicing 8/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Repair of exhaust pipe fixing bracket and replacement of 2 no tyres
 
Cost: £150

"Great service, friendly staff. I had confidence I wasn't being made to repair/replace anything that wasn't necessary."
 
 
 
 
Team:
Graeme Bell Mike Thomas
 
 
 


Review 16 Nov 2021
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Mot test and check over
 
Cost: £95

"Very quick, efficient, and friendly service and very reasonably priced."
 
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 


Review 11 Nov 2021
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitted new back brakes (Disc and pads)
 
Cost: £146

"I started using this garage a few months ago after being with the same garage for years. These guys fitted me in and did my repair for Mot and have been using them ever since for my car and my son's. Very honest and reliable."
 
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 


Review 11 Oct 2021
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
General service although I usually have a query to be checked out
 
Cost: £167

"I have used this garage for 20 years with two cars.
I know the two mechanics took over from previous owner and they have been working on my cars for a very long time."
 
 
 
 
Team:
Graeme Bell Mike Thomas
 
 
 


Review 4 Oct 2021
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 6/10
The price represents value for money
Show All
 
 
Customer Review
 
Mot
 

"Very pleased with the service. Lovely guys most welcoming."
 
 
 
 
Team:
Grame Bell Mike Thomas
 
 
 


Review 23 Sep 2021
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Service and Mot
 
Cost: £203

"Excellent service care returned clean
Work carried out efficiently"
 
 
 
 
Team:
Graeme Bell Mike Thomas
 
 
 


Review 20 Sep 2021
Recommended by customer in BT38
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 9/10
The vehicle runs reliably between services, given its age and mileage
Repairs 9/10
The garage identifies faults and corrects them successfully
Advice 9/10
The staff are friendly and give clear and helpful information
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Carrying out annual service and maintenance. Replacement of worn parts
 
Cost: £190

"Good work carried out, reliable and trustworthy business. Good businessmen and have used their services on many occasions. The work has always been done to a high standard and the staff are friendly and helpful."
 
 
 
 
Team:
Graeme Mike
 
 
 


Review 14 Sep 2021
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Mot and repairs
 
Cost: £273

"I was in a very difficult situation with a timeline and no key to unlock the tyre. Green Flag couldn't help, neither could the Ford dealers.

We phoned A T Young and immediately they said they could help me. Was very relieved and so delighted with the service I received.

They now have a new customer!!"
 
 
 
 
Team:
Graeme Bell Mike Thomas
 
 
 


Review 14 Sep 2021
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace brake discs and pads (front)
 
Cost: £204

"Very friendly and efficient. To discuss work required, back within 15min with price and date availability. Took car in, well received, work completed on time. Delighted with price and service"
 
 
 
 
Team:
Graeme Bell Mike Thomas
 
 
 


Review 24 Aug 2021
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New brake pads and discs
 

"Carried out the work on the same day - very impressive."
 
 
 
 
Team:
Graeme Bell Mike Thomas
 
 
 

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