A T Young Motors

15 Bath Street, Broughty Ferry
Dundee
Angus
DD5 2BY

Garage Services

Listed under:  Garage Services / Car Servicing
98% recommended   Rating 9.6/10
386 reviews since 2005
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 386 reviews since 2005
 
 
 
Servicing 9.5/10 Servicing Rating 9.5
The vehicle runs reliably between services, given its age and mileage

 
Repairs 9.7/10 Repairs Rating 9.7
The garage identifies faults and corrects them successfully

 
Advice 9.8/10 Advice Rating 9.8
The staff are friendly and give clear and helpful information

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent work and advice. "   more
 
" Identified and replaced front lower o/s suspension ARM, which had been causing a loud "Knocking" noise when driving over road bumps, man holes etc. 2 previous garage unable to identify or fix the iss...."   more
 
" Excellent service from start to finish. Work necessary fully explained have absolute confidence in his garage. Recommended by a friend who has been completely satisfied with the quality of work and...."   more
 
" We are very happy with all work carried out over a decade or more. "   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Quote: 77%
Before starting work, did the garage explain the separate charges for labour, materials and VAT?
 
Timing: 97%
Before starting work, did the garage explain when the vehicle will be ready for collection?
 
Payment: 87%
Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 97%
During the work, did the garage keep its promises about costs, timing etc?
 
Invoice: 98%
On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?
 
Guarantee: 60%
On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?
 
Next service: 88%
On completion, did the garage give you information about when the next service is due, or other work needed?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

(Motors) 5
10 4
15 4
20 7
30 4
advice 14
advised 5
Ali 4
Ally 4
approachable 4
business 10
car 30
cars 9
charges 9
class 12
competent 7
complaints 6
completely 8
customer 14
dealer 5
efficient 19
Excellent 50
family 8
friendly 32
friends 13
garage 64
Good 50
great 10
happy 14
helpful 38
honest 10
local 8
pleasant 9
pleased 16
problem 10
quality 10
reasonable 9
recommend 16
Recommended 20
reliable 50
repair 8
repairs 8
satisfied 14
service 100
small 13
trust 12
trustworthy 18
vehicle 10
Young 60
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 19 Aug 2019
Recommended by customer in DD5
 My Age: 70 + 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Servicing 8/10
The vehicle runs reliably between services, given its age and mileage
Repairs 9/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
MOT and service
 

"Excellent work and advice. "
 
 
 
 
 
 


Review 14 Aug 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Servicing 7/10
The vehicle runs reliably between services, given its age and mileage
Repairs 8/10
The garage identifies faults and corrects them successfully
Advice 9/10
The staff are friendly and give clear and helpful information
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace front lower suspension ARM(offside)
 

"Identified and replaced front lower o/s suspension ARM, which had been causing a loud "Knocking" noise when driving over road bumps, man holes etc.
2 previous garage unable to identify or fix the issue, so I'm very pleased. "
 
 
 
 
 
 


Review 14 Aug 2019
Recommended by customer in AB39
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Excellent service from start to finish.
Work necessary fully explained have absolute confidence in his garage.
Recommended by a friend who has been completely satisfied with the quality of work and service for many years. "
 
 
 
 
 
 


Review 9 Aug 2019
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 8/10
The vehicle runs reliably between services, given its age and mileage
Repairs 8/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service and MOT
 
Cost: £212

"We are very happy with all work carried out over a decade or more. "
 
 
 
 
 
 


Review 8 Aug 2019
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Secured an exhaust heat shield, but informed me that a new exhaust would be needed within a few months. Exhaust fitted!
 
Cost: £193

"Mr.Young always looks at the car on the same day! phone in this case, he fitted the new exhaust immediately as he had already ordered it (knowing his customer very well!) A great professional. "
 
 
 
 
 
 


Review 31 Jul 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Buying and fitting new rear tyres.
 
Cost: £145

"As always, this firm carries out the work efficiently and to a high standard."
 
 
 
 
 
 


Review 28 Jul 2019
Recommended by customer in KY16
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Servicing 9/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
MOT and check over for long journey
 
Cost: £83

"I have no hesitation in recommending A T Young to anyone.
They are very efficient, always helpful and keep me informed when my vehicle is in being repaired. I am a very happy customer. "
 
 
 
 
 
 


Review 26 Jul 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Servicing 8/10
The vehicle runs reliably between services, given its age and mileage
Repairs 9/10
The garage identifies faults and corrects them successfully
Advice 9/10
The staff are friendly and give clear and helpful information
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Preparation for MOT test and provision of the MOT certificate, plus replacement of a (leaking) part at the exhaust system.
 
Cost: £185
 
 
 
 


Review 22 Jul 2019
Recommended by customer in DD5
 I'm: Male 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ref.New bush rear window screen washer fixed.
 

"Very reliable!"
 
 
 
 
 
 


Review 8 Jul 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 9/10
The vehicle runs reliably between services, given its age and mileage
Repairs 9/10
The garage identifies faults and corrects them successfully
Advice 9/10
The staff are friendly and give clear and helpful information
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Mot test and yearly service.
 
Cost: £255

"A reliable firm that I have been using for many years. The charges are reasonable. "
 
 
 
 
 
 


Review 4 Jul 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
No complaints.
 

"We have dealt with A T young for years and never had anything to complaint about. Excellent service. "
 
 
 
 
 
 


Review 3 Jul 2019
Recommended by customer in PD8
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Carry out a 10,000 mile service
 
Cost: £158

"A very friendly garage, with helpful staff always willing to do their bit extra. All at a reasonable price."
 
 
 
 
 
 


Review 1 Jul 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
12 Month service.
 
Cost: £142

"Excellent service received over past 30 years. "
 
 
 
 
 
 


Review 27 Jun 2019
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Car 16 years old and would presently fail M.O.T so buying a new one. Have been a customer for 40years!"
 
 
 
 
 
 


Review 24 Jun 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 9/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Preparing vehicle for MOT service and repairs.
 
Cost: £400

"Always provides excellent service and advice. First class mechanics given peace of mind to all work done over last 30 years. "
 
 
 
 
Team:
David Charlett
 
 
 


Review 24 Jun 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 20 Jun 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Yearly service and MOT
 
Cost: £230

"1st class service as always"
 
 
 
 
 
 


Review 18 Jun 2019
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Repairs 8/10
The garage identifies faults and corrects them successfully
Advice 9/10
The staff are friendly and give clear and helpful information
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £202

"Very prompt service (same day)
surprised parts cost 80"
 
 
 
 
 
 


Review 18 Jun 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New tyres.
 

"I have used this garage for years and find them extremely trustworthy.
"
 
 
 
 
 
 


Review 13 Jun 2019
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Carried out 1st year service.
 
Cost: £154

"Excellent service provided by Mr.Young, car was ready when expected. Won't hesitate to use them again. Would definitely recommend without hesitation. "
 
 
 
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1