A T Young Motors

15 Bath Street, Broughty Ferry
Dundee
Angus
DD5 2BY

Garage Services

Listed under:  Garage Services / Car Servicing
98% recommended   Rating A T Young Motors 9.6/100
433 reviews since 2005
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 433 reviews since 2005
 
 
 
Servicing 9.5/10 Servicing Rating 9.5
The vehicle runs reliably between services, given its age and mileage

 
Repairs 9.7/10 Repairs Rating 9.7
The garage identifies faults and corrects them successfully

 
Advice 9.8/10 Advice Rating 9.8
The staff are friendly and give clear and helpful information

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Good work carried out, reliable and trustworthy business. Good businessmen and have used their services on many occasions. The work has always been done to a high standard and the staff are friendly ...."   more
 
" I was in a very difficult situation with a timeline and no key to unlock the tyre. Green Flag couldn't help, neither could the Ford dealers. We phoned A T Young and immediately they said they coul...."   more
 
" Very friendly and efficient. To discuss work required, back within 15min with price and date availability. Took car in, well received, work completed on time. Delighted with price and service"   more
 
" Carried out the work on the same day - very impressive."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Quote: 79%
Before starting work, did the garage explain the separate charges for labour, materials and VAT?
 
Timing: 97%
Before starting work, did the garage explain when the vehicle will be ready for collection?
 
Payment: 89%
Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 98%
During the work, did the garage keep its promises about costs, timing etc?
 
Invoice: 98%
On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?
 
Guarantee: 64%
On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?
 
Next service: 89%
On completion, did the garage give you information about when the next service is due, or other work needed?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

(Motors) 5
20 10
advice 17
advised 5
approachable 6
business 11
car 34
cars 11
charges 9
class 13
competent 7
complaints 6
Completely 8
customer 15
dealer 5
Definitely 5
delighted 7
efficient 25
efficiently 6
Excellent 62
extremely 6
family 8
friendly 40
friends 13
garage 72
garages 6
gives 5
Good 58
Great 15
happy 16
helpful 49
honest 13
pleasant 9
pleased 16
problem 10
professional 9
quality 10
reasonable 9
recommend 16
recommended 20
reliable 56
repairs 9
satisfied 15
service 123
small 13
trust 12
trustworthy 24
vehicle 10
Young 63
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 20 Sep 2021
Recommended by customer in BT38
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 9/10
The vehicle runs reliably between services, given its age and mileage
Repairs 9/10
The garage identifies faults and corrects them successfully
Advice 9/10
The staff are friendly and give clear and helpful information
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Carrying out annual service and maintenance. Replacement of worn parts
 
Cost: £190

"Good work carried out, reliable and trustworthy business. Good businessmen and have used their services on many occasions. The work has always been done to a high standard and the staff are friendly and helpful."
 
 
 
 
Team:
Graeme Mike
 
 
 


Review 14 Sep 2021
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Mot and repairs
 
Cost: £273

"I was in a very difficult situation with a timeline and no key to unlock the tyre. Green Flag couldn't help, neither could the Ford dealers.

We phoned A T Young and immediately they said they could help me. Was very relieved and so delighted with the service I received.

They now have a new customer!!"
 
 
 
 
Team:
Graeme Bell Mike Thomas
 
 
 


Review 14 Sep 2021
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace brake discs and pads (front)
 
Cost: £204

"Very friendly and efficient. To discuss work required, back within 15min with price and date availability. Took car in, well received, work completed on time. Delighted with price and service"
 
 
 
 
Team:
Graeme Bell Mike Thomas
 
 
 


Review 24 Aug 2021
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New brake pads and discs
 

"Carried out the work on the same day - very impressive."
 
 
 
 
Team:
Graeme Bell Mike Thomas
 
 
 


Review 31 Jul 2021
Recommended by customer in DD6
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced front coil spring and stabilizer link.
 
Cost: £150

"Managed to fit me in at short notice and got car back same day.
Great service!"
 
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
   Business Reply:

Thanks Jeff, we don't mess about! :)
 


Review 27 Jul 2021
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair of van gearbox cover. Also various works on personal car and my own work van over many years.
 
Cost: £165
 

"We have used AT Young for a number of years and they have always been very reliable, honest and trustworthy.

They are very helpful with trying to get any issues fixed as soon as possible which is especially helpful when dealing with my work van.

Their communications from start to finish are excellent and they always call to update me if any issues came up that we hadn't discussed at the start.

Brilliant service on many occasions from all the guys.

Thoroughly Reccomended"
 
 
Team:
Graeme Bell & Mike Thomas
 
 
   Business Reply:

Thanks Stephen, we really appreciate your feedback and your repeat business - we wouldn't be here without customers like you!
 


Review 26 Jul 2021
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 9/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Annual service and Mot
 

"Very good and cheerful efficient service including collection and delivery to my home"
 
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 


Review 29 Jun 2021
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replaced rear brake calliper
Replace rear make disc and pads
Bleed braking system, top-up brake fluid.
MOT test 5485
 
Cost: £300

"Always very thorough helpful and efficient."
 
 
 
 
Team:
Grame Bell Michael Thomas
 
 
 


Review 11 Jun 2021
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 9/10
The garage identifies faults and corrects them successfully
Advice 9/10
The staff are friendly and give clear and helpful information
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4-tyres and alignment
 
Cost: £326

"Have used this garage for over 20 yrs. The guys are very helpful and know their work. They are also very accomodating."
 
 
 
 
Team:
Grame Bell Michael Thomas
 
 
 


Review 10 Jun 2021
Recommended by customer in DD4
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Change of bulbs and check electrics
 

"Perfect, first class"
 
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 


Review 8 Jun 2021
Recommended by customer in DD4
 My Age: up to 29 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A service
 

"Brilliant service, very friendly staff, and a quick job. Great price also."
 
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 


Review 8 Jun 2021
Recommended by customer in DD4
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A service
 

"Amazing service, staff were friendly and helpful great price will be back."
 
 
 
 
Team:
Grame Bell Michael Thomas
 
 
 


Review 7 Jun 2021
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Booked car in for service and mot. Due to the pandemic I had used the car very little got a call from Graeme to say that a service was not necessary but he would check essential oil, tyres etc.
 
Cost: £95

"I found the above action very refreshing and commendable.
I have always found the men in this garage to be very approachable and helpful, and willing to explain work that is necessary.
Not all garages do this."
 
 
 
 
Team:
Grame Bell Michael Thomas
 
 
 


Review 5 May 2021
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Mot and service
 

"Excellent service
Reliable workmanship
Always with good advice"
 
 
 
 
Team:
Graeme Bell Miuchael Thomas
 
 
 


Review 22 Apr 2021
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Servicing and general maintenance.
 

"Excellent workmanship and care and attention. Helpful and obliging firm."
 
 
 
 
Team:
Graeme Michael
 
 
 


Review 12 Apr 2021
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Servicing 8/10
The vehicle runs reliably between services, given its age and mileage
Repairs 9/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Told me exactly what was wrong second time I have used this garage as their honest and I do like upfront and genuine guys. Gave me a price with VAT and I was happy so top marks from me."
 
 
 
 
Team:
Graeme Bell Mike Thomas
 
 
 


Review 30 Mar 2021
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Service and MOT.
 
Cost: £270

"Work carried out. Phone call when can was ready for collection. Always very helpful. Been with this garage over 20 years."
 
 
 
 
Team:
Graeme Mike
 
 
 


Review 12 Mar 2021
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Servicing 9/10
The vehicle runs reliably between services, given its age and mileage
Repairs 9/10
The garage identifies faults and corrects them successfully
Advice 9/10
The staff are friendly and give clear and helpful information
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Oil service and brake pads and discs all round.
 
Cost: £561

"Always had excellent service. Have used their services for several years."
 
 
 
 
Team:
Graeme Bell Mike Thomas
 
 
 


Review 11 Mar 2021
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Mot and Repairs
New rear brake
Calliper and brake pads.
 
Cost: £197

"Excellent service and competitive prices. Always kept in touch about work required to check okay to commence. Honest and reliable. Would not go anywhere else."
 
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 


Review 11 Mar 2021
Recommended by customer in KY9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 

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