Robert Hally & Sons

Tealing Garage, Tealing
Dundee
Angus
DD4 0QY

Garage Services

Listed under:  Garage Services / Car Servicing
100% recommended   Rating Robert Hally & Sons 9.8/100
75 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 75 reviews since 2009
 
 
 
Servicing 9.6/10 Servicing Rating 9.6
The vehicle runs reliably between services, given its age and mileage
 
Repairs 9.7/10 Repairs Rating 9.7
The garage identifies faults and corrects them successfully
 
Advice 9.9/10 Advice Rating 9.9
The staff are friendly and give clear and helpful information
 
Value 9.8/10 Value Rating 9.8
The price represents value for money
 
 
 
Recent Reviews 
 
" OK"   more
 
" Excellent service Kevin and Philip both very helpful and pleasant."   more
 
" Always a friendly service."   more
 
" I have just started using Hally's garage as my previous garage man of 20 years had let me down. I am so glad I've found this company. As an older woman, I have found both Devan and Philip to be so kin...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Quote: 95%
Before starting work, did the garage explain the separate charges for labour, materials and VAT?
 
Timing: 100%
Before starting work, did the garage explain when the vehicle will be ready for collection?
 
Payment: 98%
Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the garage keep its promises about costs, timing etc?
 
Invoice: 100%
On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?
 
Guarantee: 89%
On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?
 
Next service: 94%
On completion, did the garage give you information about when the next service is due, or other work needed?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

20 2
advice 2
advise 2
Best 2
car 5
class 4
compared 2
efficiently 2
Excellent 10
family 7
Fast 2
friendly 11
friends 3
garage 14
good 12
Great 2
Hallys 8
happy 5
help 2
helpful 5
Kevin 2
look 2
past 3
Philip 2
pleasant 2
possible 2
problem 3
problems 2
quickly 5
ready 2
reasonable 4
recommend 4
recommending 2
regularly 2
reliable 7
repairs 2
satisfied 4
say 2
service 26
services 2
Totally 2
value 2
vehicle 2
vehicles 2
willing 2
Wouldnt 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 3 Nov 2023
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Repairs 9/10
The garage identifies faults and corrects them successfully
Advice 9/10
The staff are friendly and give clear and helpful information
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Puncture
 

"OK"
 
 
 
 
 
 

Review 2 Sep 2022
Recommended by customer in DD7
 
 
Satisfaction Ratings
 
Servicing 8/10
The vehicle runs reliably between services, given its age and mileage
Repairs 9/10
The garage identifies faults and corrects them successfully
Advice 9/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
MOT
 
 
 
Team:
Kevin Hally
 
 
 

Review 20 Aug 2022
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
MOT test
 

"Excellent service
Kevin and Philip both very helpful and pleasant."
 
 
 
 
Team:
Kevin Hally Phillip Tindal
 
 
 

Review 13 Aug 2022
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
MOT
 

"Always a friendly service."
 
 
 
 
 
 

Review 2 Aug 2022
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
MOT
 

"I have just started using Hally's garage as my previous garage man of 20 years had let me down. I am so glad I've found this company. As an older woman, I have found both Devan and Philip to be so kind and helpful but most importantly trustworthy. I have recently replaced my car but had a problem with my last one which Kevin diagnosed and rectified quickly. My whole family now use Hally's garage.
"
 
 
 
 
Team:
Kevin Hally Philip Tindal
 
 
 

Review 30 May 2022
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Excellent service from this garage"
 
 
 
 
 
 

Review 23 May 2022
Recommended by customer in DD8
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Brake Disc/Pads replaced.
 
 
 
 
 

Review 1 Sep 2020
Recommended by customer in DD8
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
 
 

Review 13 Feb 2020
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Servicing 8/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
 
 

Review 10 Feb 2020
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Renovated engine replaces oil and water and generally adjusted where applicable.
 

"Satisfied with workmanship and assisted movement of vehicle."
 
 
 
 
 
 

Review 16 Dec 2019
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Servicing 8/10
The vehicle runs reliably between services, given its age and mileage
Repairs 8/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
MCT
Repair drive shaft bearing
Repair track rod
 
 
 
 
 

Review 5 Dec 2019
Recommended by customer in DD40
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Most recent work done was ordering and fitting new tyres.
 

"Nothing is too much trouble for these guys. Fast, efficient friendly service. Have previously come to my rescue when I had a puncture and no spare! Wouldn't hesitate to recommend. "
 
 
 
 
 
 

Review 10 Oct 2019
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
2 new tyres supplied and fitted.
 

"Supplied and fitted new tyres, I always go to Hally's as they one reliable, any problems with the call are fixed quickly and efficiently. Would definitely recommend. "
 
 
 
 
Team:
Kevin Hally Phil
 
 
 

Review 23 Sep 2019
Recommended by customer in DD1
 
 
Satisfaction Ratings
 
Servicing 8/10
The vehicle runs reliably between services, given its age and mileage
Repairs 8/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace N/S rear suspension arm.
 

"Garbage to send bill to Dundee industrial heritage, discovery point using company order no.
Service level excellent."
 
 
 
 
 
 

Review 20 Sep 2019
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Identified problem with rear brake pad needing replaced and other problems and asked questions.
 

"Always get first class service and work from Hally's. Have used them our 2 years for various problems with car over the years. Highly recommended! them!!"
 
 
 
 
 
 

Review 1 Aug 2019
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Servicing 8/10
The vehicle runs reliably between services, given its age and mileage
Repairs 9/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Various!
 

"I have been trading with Robert Hally and sons for the past 4 years.
Does that not say it all?"
 
 
 
 
 
 

Review 24 Jun 2019
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Totally reliable and experienced team. Wouldn't think of going anywhere else. "
 
 
 
 
Team:
Kevin Phil
 
 
 

Review 19 Jun 2019
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Free off bolts on rear suspension of Audi A4 to allow garage to perform wheel alignment.
 

"Always receive first class service. Would have no problem recommending the garage. "
 
 
 
 
Team:
Philip
 
 
 

Review 3 Jun 2019
Recommended by customer in DD8
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
MOT and Oil and filter change.
 

"Very happy with overall service. "
 
 
 
 
 
 

Review 1 May 2019
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"For service's, repairs M.O.T, would be at a loss without Hally's garage. "
 
 
 
 
Team:
Kevin Phillip
 
 
 
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