Wootton Motor Company Limited - Sales

Unit 33 East Coast Business Park, Clenchwarton Road
King's Lynn
Norfolk
PE34 3LW

Garage Services

Listed under:  Car Sales, Car Sales - Used
100% recommended   Rating Wootton Motor Company Limited - Sales 9.8/100
10 reviews since 2021
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 10 reviews since 2021
 
 
 
Condition 9.6/10 Condition Rating 9.6
The vehicle was in good condition, consistent with its age and mileage

 
Professional 9.9/10 Professional Rating 9.9
The staff are professional and knowledgeable

 
Service 9.9/10 Service Rating 9.9
The staff are friendly, helpful and courteous

 
Value 9.7/10 Value Rating 9.7
The garage offers value for money

 
 
 
Recent Reviews 
 
" Really happy with wootton motors, from start to hand over it was very professional, well worth a 2 hour trip to get my perfect car and Il definitely use them in the future and il recommend wootton mot...."   more
 
" Andy and James were both lovely, and very friendly. They put you at ease and are very transparent about their vehicles. Nothing shady or dodgy, great car sales company!"   more
 
" Helpful staff and knowledgeable. Very friendly would recommend"   more
 
" Very courteous. The team where very helpful. Always called me to let me know how things were moving along. Made things clear and didnít use loads of jargon so was clear and easy to understand. A pleas...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
History: 89%
Before ordering the vehicle, did the firm show you written information from previous owners including service records and any signed statement about the vehicle\'s mileage?
 
Presale Checklist: 100%
Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
 
Facilities: 100%
Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
 
Warranty Explanation: 100%
Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
 
Payment: 100%
Before ordering the vehicle, did the firm give you clear information about the price of the vehicle, about any linked items such as extended warranties, and how to pay. (e.g. cash, cheque, credit card or credit agreement)?
 
Regn Certificate V5C: 100%
At handover, did the firm give you the vehicle registration certificate (V5C)?
 
MOT Certificate: 100%
At handover, did the firm give you a current MOT certificate, if the vehicle is 3 years old?
 
Checklist Documents: 100%
At handover, did the firm give you the pre-inspection checklist?
 
Warranty Documents: 100%
At handover, did the firm give you a written guarantee or warranty?
 
Invoice: 100%
At handover, did the firm give you an itemised VAT invoice?
 
Explanation: 90%
At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Andy 5
bit 2
car 4
clear 2
courteous 2
excellent 4
friendly 4
future 4
great 3
happy 2
Helpful 2
Il 2
James 2
knowledgeable 2
looking 2
Mark 3
MOT 2
motors 3
Myself 2
pleasure 2
professional 2
purchase 3
recommend 4
service 3
understand 2
vehicle 2
vehicles 2
wanted 2
wootton 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 13 Oct 2021
Recommended by customer in IP17
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The garage offers value for money
Show All
 
 
Customer Review
 
Volvo v40 d4 r design
 
Cost: £7500
 

"Really happy with wootton motors, from start to hand over it was very professional, well worth a 2 hour trip to get my perfect car and Il definitely use them in the future and il recommend wootton motors to anyone looking to purchase a car.

Many thanks Andy and James 👍👍👍"
 
 
Team:
Andy and james
 
 
 


Review 30 Sep 2021
Recommended by customer in LN4
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Condition 8/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 8/10
The garage offers value for money
Show All
 
 
Customer Review
 
VW TIGUAN 2012 100k
 
Cost: £8750
 

"Andy and James were both lovely, and very friendly. They put you at ease and are very transparent about their vehicles. Nothing shady or dodgy, great car sales company!"
 
 
Team:
Andy and James
 
 
 


Review 31 Aug 2021
Recommended by customer in Pe30
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The garage offers value for money
Show All
 
 
Customer Review
 
Audi a1 2013 purple
 
Cost: £7500
 

"Helpful staff and knowledgeable. Very friendly would recommend"
 
 
 
 


Review 22 Aug 2021
Recommended by customer in PE30
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The garage offers value for money
Show All
 
 
Customer Review
 
Mercedes c class 2010. 70000 miles
 
Cost: £6000
 

"Very courteous. The team where very helpful. Always called me to let me know how things were moving along. Made things clear and didnít use loads of jargon so was clear and easy to understand. A pleasure to deal with. This is my second purchase from them and would recommend to anyone."
 
 
Team:
Andy / James
 
 
 


Review 19 Aug 2021
Recommended by customer in Pe32
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The garage offers value for money
Show All
 
 
Customer Review
 
Volvo XC60 2009 106,000 miles
 
Cost: £7000
 

"Very friendly and courteous staff. The sale was handled quickly and efficiently and Iím very happy with my new car."
 
 
Team:
Andy
 
 
 


Review 19 Aug 2021
Recommended by customer in NR26
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Condition 8/10
The vehicle was in good condition, consistent with its age and mileage
Professional 9/10
The staff are professional and knowledgeable
Service 9/10
The staff are friendly, helpful and courteous
Value 9/10
The garage offers value for money
Show All
 
 
Customer Review
 
Nissan Juke 11 plate
 
Cost: £4650
 

"Superb company to deal with considering as buyers we were a little bit out of our comfort zone, never felt under pressure to buy Wootton motors agreed without hesitation to rectify some slight issues with the vehicle even rectifying an advisory on the MOT which we felt was going over and above. Great Company ÖÖGreat people would not hesitate to use them in the future.
"
 
 
Team:
Andy, Mark and the engineer who name I didnít get sorry!!
 
 
 


Review 26 Jul 2021
Recommended by customer in DY1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The garage offers value for money
Show All
 
 
Customer Review
 
Vw Transporter 2015
 
Cost: £23000
 

"excellent friendly service, and great van."
 
 
Team:
Andy, James
 
 
 


Review 14 Jul 2021
Recommended by customer in Pe32
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The garage offers value for money
Show All
 
 
Customer Review
 
Peugeot boxer, 2018, 68000miles
 
Cost: £16000
 

"Mark and Andy are both very knowledgeable and are quick to understand the customers needs. They are very professional with extremely high customer service standards. I would never hesitate to recommend their business. The vehicle was prepped to a high standard and having looked at their forecourt it is clear they only sell high quality used vehicles. Their workshop is also excellent and look forward to taking my vehicle back for future servicings."
 
 
Team:
Mark and Andy
 
 
 


Review 6 Jul 2021
Recommended by customer in PE30
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The garage offers value for money
Show All
 
 
Customer Review
 
I purchased a 2010 BMW 3 series M Sport from Wotton Motors in Jun 2020 with approx. 110,000 miles.
 
Cost: £5500
 

"I purchased my BMW 3 series M Sport in Jun of 2020, trading in my old car as part of the deal. I had already seen the car advertised online and was pleased with the amount of detail included on the website before ringing and arranging a viewing. An arranged viewing was required due to the restrictions at the time, and Andy provided a time slot for myself and father to view car maintaining social distancing at all times.
Andy explained that the car would be sold with a service and years MOT, in addition a 1 month warranty was included. Myself and father wanted a bit of piece of mind and purchased an extended warranty, however we didn't need to use as the car was in excellent running condition and could not be happier.
I was so pleased after using Wotton Motors to purchase the car that i have since gone back and used for service and MOT due to the good prices and the availability of a hire car while they worked on mine.
Both Andy and Mark have been approachable and if anything has needed to be done (which I must add has only been one job of brake pads) they have managed to fit me into there busy schedule, and the work is always 1st class.
I will continue to use Wotton Motors for service, MOT and repairs in the future, and will 100% be looking at their stock profile when i decide it's time to have a change."
 
 
Team:
Andy and Mark
 
 
 


Review 6 Jul 2021
Recommended by customer in PE33
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The garage offers value for money
Show All
 
 
Customer Review
 
Range Rover Evoque
 
Cost: £17000
 

"Absolute pleasure to deal with we approached Andy and Mark to find us 2 cars A Range Rover and a Jaguar XKR, Andy gave us an excellent price on our trade in cars and found us exactly what we wanted at a very reasonable price. The whole experience dealing with these guys was excellent. Highly recommended."
 
 
Team:
Andy Mark
 
 
 

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