Townhead Garage

Buccleuch Road
Sanquhar
Dumfries & Galloway
DG4 6BX

Garage Services

Listed under:  Car Washing & Valeting, Garage Services / Car Servicing
100% recommended   Rating Townhead Garage 10/100
6 reviews since 2022
 
Satisfaction Ratings
 
Overall Rating
 10 /10 Overall Rating 10.0/10
Based on 6 reviews since 2022
 
 
 
Servicing 10/10 Servicing Rating 10.0
The vehicle runs reliably between services, given its age and mileage
 
Repairs 10/10 Repairs Rating 10.0
The garage identifies faults and corrects them successfully
 
Advice 10/10 Advice Rating 10.0
The staff are friendly and give clear and helpful information
 
Value 10/10 Value Rating 10.0
The price represents value for money
 
 
 
Recent Reviews 
 
" Very professional and reliable mechanic, highly recommend."   more
 
" Van broke down in Dumfries. Handiest garage to me was Townhead garage. Made the call and the owner himself came to recover my vehicle. He was very prompt on collection and took my van to his garage wh...."   more
 
" Dealing with townhead garage is a pleasure, always helpful and accommodating with our time scales , and the do not promise something that they can not fulfil.Good pricing and and so easy to deal with ...."   more
 
" Bought a new (to me) vehicle and wanted it looked at to see if it had any issues (while it was under warranty.) Wanted to replace the 19" alloys/tyres with 18" alloys and new tyres. Rang and go...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Quote: 83%
Before starting work, did the garage explain the separate charges for labour, materials and VAT?
 
Timing: 100%
Before starting work, did the garage explain when the vehicle will be ready for collection?
 
Payment: 100%
Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the garage keep its promises about costs, timing etc?
 
Invoice: 100%
On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?
 
Guarantee: 75%
On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?
 
Next service: 60%
On completion, did the garage give you information about when the next service is due, or other work needed?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

garage 3
Townhead 3
Van 2
vehicle 2
wanted 2
(rear) 1
(while 1
2021 1
accommodating 1
alloys 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 28 Nov 2025
Recommended by customer in DG4
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of front suspension arms

"Very professional and reliable mechanic, highly recommend."
 
 
 
 

Review 26 Nov 2025
Recommended by customer in bt44
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Had a break down in my van in Dumfries and was recovered by Townhead Garage. Swift recovery very little waiting time and vehicle was diagnosed and repaired within hours. Very competitive rate paid and the fella was a gentleman. Highly recommend.

"Van broke down in Dumfries. Handiest garage to me was Townhead garage. Made the call and the owner himself came to recover my vehicle. He was very prompt on collection and took my van to his garage where he diagnosed the problem and set about fixing it straight away to get me back on the road. He explained the issue and the cost before starting and ways to pay. He was diligent in his work. His attitude and work ethic next to nothing. I Would highly recommend this garage to anyone."
 
 
Team:
Andrew Gallacher
 
 
 

Review 26 Nov 2025
Recommended by customer in BS37
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Have put all our trucks into Townhead garage for numerous issues MOT''S new tyres , headlamp replacements etc.

"Dealing with townhead garage is a pleasure, always helpful and accommodating with our time scales , and the do not promise something that they can not fulfil.Good pricing and and so easy to deal with .We wouldn't use anyone else ."
 
 
Team:
Astrid Hewett
 
 
 

Review 17 Nov 2025
Recommended by customer in DG4
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New vehicle checkover. 19" alloys, tyres and TPMS sensors off. New tyres and TPMS sensors refitted to 18" alloys.

"Bought a new (to me) vehicle and wanted it looked at to see if it had any issues (while it was under warranty.)

Wanted to replace the 19" alloys/tyres with 18" alloys and new tyres.

Rang and got a quote for the inspection and 3-4 different tyre options.

They booked me in, I dropped off the vehicle, it was ready when they said it would be and when I got invoiced, it was what I'd been quoted.

They informed me that there was a leak in the washer fluid bottle and that I'd need to keep an eye on the (rear) brake pads and discs, which they also quoted me for.

I've been using Townhead garage since Aug 2021 for repair work, new tyres, brakes, servicing and pre MOT checks, they have always done a great job, they always let you know how much it's going to cost, they'll give you a heads up on anything they see will need doing in the future.



"
 
 
Team:
Astrid, Eric & Michael
 
 
 

Review 13 Aug 2022
Recommended by customer in DG4
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Squeaky brakes
Front brake discs ipad where replaced solving the problem.
 

"Excellent care and maintence towards my car and myself. Happy returning customers."
 
 
 
 
Team:
Townhead
 
 
 

Review 13 Aug 2022
Recommended by customer
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Front brakes
 
 
 
Team:
Andrew Gallacher
 
 
 
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