Grass Roots

3 Rosevale Road
Dumfries
Dumfries & Galloway
DG1 4HW

Gardening Services

Listed under:  Gardeners / Gardening / Garden Maintenance, Landscapers / Landscaping
100% recommended   Rating Grass Roots 10/100
10 reviews since 2022
 
Satisfaction Ratings
 
Overall Rating
 10 /10 Overall Rating 10.0/10
Based on 10 reviews since 2022
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed
 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 9.9/10 Value Rating 9.9
The price represents value for money
 
 
 
Recent Reviews 
 
" Would have no hesitation in recommending Grass Roots. Ged cleared an overgrown area of my 90 year old mums garden, cutting back/pruning large shrubs/weeding. Left the garden looking great, removing ...."   more
 
" Excellent, nothing was a problem and very reasonably priced for size of job."   more
 
" The whole team were very professional, knowledgeable and extremely hard working. They did an excellent job, were competitively priced and very clean and tidy. Thoroughly recommend them. They did a fan...."   more
 
" For the past three years during the grass growing season, Grass Roots has been contracted to cut and edge my Mother in Law’s grass. On every occasion the work was carried out in a successful and profe...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 2
agreed 2
basis 2
class 2
clean 3
cut 2
definitely 3
ethic 3
Excellent 4
family 2
fantastic 2
garden 6
Ged 6
Grass 5
Grassroots 2
hard 2
looking 2
mums 2
need 2
needed 3
Professional 6
recommend 5
recommended 2
recommending 2
regular 2
reliable 2
service 5
team 2
tidy 3
trouble 3
working 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 16 Jul 2026
Recommended by customer in DG1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Gardening Service

"Would have no hesitation in recommending Grass Roots. Ged cleared an overgrown area of my 90 year old mums garden, cutting back/pruning large shrubs/weeding.
Left the garden looking great, removing all the garden waste, nothing was too much trouble.

Have agreed will continue to maintain mums garden.
Professional, efficient service!"
 
 
Team:
Ged
 
 
 

Review 22 Oct 2025
Recommended by customer in DG1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Very professional and excellent job. Nothing was a bother, left garden clean and tidy by taking all leaves etc away. Very reasonably priced for size of garden. I would highly recommend.

"Excellent, nothing was a problem and very reasonably priced for size of job."
 
 
Team:
Ged
 
 
 

Review 12 Mar 2025
Recommended by customer in DG2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Taking up old lawn. Levelling and laying down new soil. Laying new turf. General gardening maintenance.

"The whole team were very professional, knowledgeable and extremely hard working. They did an excellent job, were competitively priced and very clean and tidy. Thoroughly recommend them. They did a fantastic job."
 
 
Team:
Ged
 
 
 

Review 25 Feb 2025
Recommended by customer in DG1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Grass cutting and edging.

"For the past three years during the grass growing season, Grass Roots has been contracted to cut and edge my Mother in Law’s grass. On every occasion the work was carried out in a successful and professional way. We were always informed in a timely manner when the work would be done and the garden area was always left clean and tidy. I would definitely recommend Grass Roots to any potential customer."
 
 
Team:
Ged.
 
 
 

Review 21 Feb 2025
Recommended by customer in DG27
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Garden tidy up including fallen tree after a storm.

"Excellent service from Grassroots from start to finish, GED and his team turned up on time and tidied up before leaving, I would definitely use again."
 
 
 
 

Review 29 Feb 2024
Recommended by customer in DG1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Weeding, tidying, getting ready for summer. Other work discussed and planned. .

"My mums garden was in need of a lot of maintenance work as it had become too much for her.
We are so glad Grassroots were recommended to us by another Trusted Trader that we use. On first meeting, Ged was on time, polite, professional, listening to and discussing the various options with us and ready with good advice.
He has a fantastic work ethic, he arrived when he said he would and got on with the job, coming back the next day because he hadn’t finished.
We will be having Ged now on a regular basis and already we have other jobs agreed.
It has taken a long time to find a gardener who will take on mums work but, as the saying goes somethings are worth waiting for.
We found his price very good.
"
 
 
Team:
Ged
 
 
 

Review 17 Sep 2023
Recommended by customer in DG11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Front and back grass cutting and spraying of weeds.

"First class service, excellent job made, garden needs lot of work and Ged explained everything that needed doing. Very reasonable price and nothing is too much trouble. Have arranged further upkeep of the garden from Ged who I know will make sure the job is done to a very professional standard. Will definitely recommend Ged to my family and friends."
 
 
Team:
Ged
 
 
 

Review 20 Sep 2022
Recommended by customer in DG1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
weeding and gardening advice

"I've known Ged for a few years now.
I am unable to do much in my garden anymore and I find him to be very friendly, helpful, hard working, reliable and very tidy.
I would recommend him and his work ethic to anybody without hesitation."
 
 
Team:
Ged
 
 
 

Review 6 Feb 2022
Recommended by customer in DG2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Grass Roots does grass cutting, lawn maintenance, hedge cutting and shrub pruning.

"I have employed Grass Roots for nearly 2 years to mow my very large lawn weekly and cut the hedge and larger shrubs when needed. He is professional, reliable, hardworking and has high standards. I also got him to dig out a border and he is approachable for advice and to discuss quotes for work. He texts at least 24hrs before to check it is OK to come at that time. Very happy with his service and I would recommend."
 
 
Team:
Ged
 
 
 

Review 1 Feb 2022
Recommended by customer in DG1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Ged has been my gardener for close to 2 years and he’s excellent at what he does. Very meticulous, leaves no mess and is prepared to work his socks off to get the job done. I have no hesitation in recommending his services to anyone in need of a gardener. Looking forward to the next few years with him keeping my outside space looking well kept!!

"When the garden got too much for us to handle I was in need of someone to take care of it on a regular basis. Ged was recommended by another family member and I got in touch with him to come and look at what was needed and to give me a price.
His work is first class and he just comes and gets on with the job in hand.
He has an amazing work ethic, he’s clean, well mannered and nothing is too much trouble.
I have no hesitation at all in recommending Grass Roots to anyone who’s looking for 5 star service. No matter how big or small your garden is, you’ll get a top job done!!"
 
 
Team:
Ged Briggs
 
 
 
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