Lockerbie Garden Care

Balgray Home Farm
Lockerbie

DG11 2JT

Gardening Services

Listed under:  Gardeners / Gardening / Garden Maintenance, Landscapers / Landscaping
100% recommended   Rating Lockerbie Garden Care 10/100
3 reviews since 2024
 
Satisfaction Ratings
 
Overall Rating
 10 /10 Overall Rating 10.0/10
Based on 3 reviews since 2024
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed
 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 10/10 Value Rating 10.0
The price represents value for money
 
 
 
Recent Reviews 
 
" David was very pleasant, polite and very helpful. His van has the name of his company on so you know who he is. He was very trustworthy and efficient and tidy. We would highly recommend David for any ...."   more
 
" David and his team are very reliable, friendly and professional. They worked hard to get the jobs completed on time and were very tidy and trustworthy throughout. I’d highly recommended them."   more
 
" Work was very dependent on the weather re preparation of wood prior to wood treatment. Also after treatment to allow to dry. The wood needed sanding down prior to applying wood preservative. It had ...."   more
 
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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 50%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

David 3
highly 2
pleasant 2
polite 2
tidy 2
trustworthy 2
allow 1
applying 1
availability 1
coats 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 12 Sep 2024
Recommended by customer in DG11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The job involved emptying a bulk bag of gravel and spreading the stones to update parts of the garden and cover gravel grid pathways.

"David was very pleasant, polite and very helpful. His van has the name of his company on so you know who he is. He was very trustworthy and efficient and tidy. We would highly recommend David for any garden work."
 
 
Team:
David McCubbin
 
 
 

Review 11 Sep 2024
Recommended by customer in DG11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal of a worn out paving slab driveway removing all old materials and waste then replacing hardcore foundation and new slabs. The driveway is on quite a slope so lots if angles and camber to figure out. Digging out a lot of bamboo and removing all waste, replacing a fence post and fitting new fence panels.

"David and his team are very reliable, friendly and professional. They worked hard to get the jobs completed on time and were very tidy and trustworthy throughout. I’d highly recommended them."
 
 
Team:
David McCubbin
 
 
 

Review 10 Sep 2024
Recommended by customer in DG11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Wood treatment to Summerhouse

"Work was very dependent on the weather re preparation of wood prior to wood treatment. Also after treatment to allow to dry. The wood needed sanding down prior to applying wood preservative. It had not been treated for sometime and needed three coats of preservative to give good coverage. Time and availability was very weather dependent and not a problem .
David was polite and pleasant to deal with. Would be more than pleased to use his skills again."
 
 
Team:
David McCubbin
 
 
 
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