Grounds Tidy

Unit 9A Hall Farm Business Park, Martham Road
Rollesby
Norfolk
NR29 5DR

Gardening Services

Listed under:  Gardeners / Gardening / Garden Maintenance
96% recommended   Rating 9.9/10
24 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 24 reviews since 2014
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed
 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Excellent efficient Service Reliable On time Neat and tidy Easy communication. "   more
 
" A great improvement to the maintenance of the garden. Looks loads better. "   more
 
" Graham and his team work effectively and efficiently. They are pleasant and chatty and a pleasure to have around. "   more
 
" Very professional, explain what they are doing and when. Very good knowledge of what they are doing."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 96%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 96%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 95%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 60%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 2
clean 3
Cleared 3
efficient 3
Excellent 6
friendly 2
garden 3
good 4
Graham 4
great 2
Grounds 3
Helpful 2
knowledge 2
knowledgeable 2
leaving 2
pleasant 2
pleased 3
problem 2
professional 5
property 2
punctual 2
reasonable 2
recommend 3
Recommended 2
Reliable 4
rubbish 2
Service 5
team 2
tidy 8
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 6 Jun 2019
Recommended by customer in NR29
 My Age: 40 - 49 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
General garden maintenance hedge, cutting, weeding, clearing all rubbish.
 
Cost: £40

"Excellent efficient
Service
Reliable
On time
Neat and tidy
Easy communication. "
 
 
 
 
 
 

Review 28 May 2019
Recommended by customer in NR29
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove most of the plants from the front garden and put down a membrane with Gravel on the top.
 
Cost: £450

"A great improvement to the maintenance of the garden. Looks loads better. "
 
 
 
 
 
 

Review 9 Apr 2018
Recommended by customer in NR29
 My Age: 50 - 59 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gardening Services.
 

"Graham and his team work effectively and efficiently.
They are pleasant and chatty and a pleasure to have around.
"
 
 
 
 
 
 

Review 5 Apr 2018
Recommended by customer in IP13
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The work is on going garden work, and improvements.
 

"Very professional, explain what they are doing and when.
Very good knowledge of what they are doing."
 
 
 
 
 
 

Review 20 Mar 2018
Recommended by customer in NR29
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hedse reduction.
 
Cost: £120

"Highly recommended.
Excellent Service. "
 
 
 
 
 
 

Review 15 Feb 2018
Recommended by customer in NR29
 My Age: 70 + 
 I'm: Male 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To fell and remove conifer hedge 30 ft long x 10 feet high x 6 feet deep approx and dispose of waste.
 
Cost: £650

"The whole place was cleaned and tidy when finished and also when finished for day. A really professional job. "
 
 
 
 
 
 

Review 13 Feb 2017
Recommended by customer in NR29
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove over grown conifer and treat root, prune all other shrubs.
Remove all waste.
 
Cost: £185

"Excellent job by a friendly team."
 
 
 
 
 
 

Review 3 Feb 2017
Recommended by customer in NR29
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cut down and plug 3 Sycamore trees and remove all waste.
 
Cost: £275

"Company was excellent. Told you what was going on throughout the work being carried out. Cleared up completely as they went along."
 
 
 
 
 
 

Review 10 Oct 2016
Recommended by customer in CB6
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Regular Maintenance over few months. Work included-
-Grass cutting, trimming bushes, shrubs and hedges. Sweeping paths and paved stone. Clearing gutters. Spraying to removed liverwort on block paths, removal of bushes, weed truffling with sprayer.
 
Cost: £375

"Graham provided an excellent service I was not living at the property at the time and Graham worked independently doing any work that was required under his own initiative. His commitment was first class and he was totally reliable. He kept me fully informed about the work he had undertaken and invoiced me after each visit. The rate that he charged for the work was very reasonable. I was very impressed and would happily recommend him to anyone who needs work to be undertaken."
 
 
 
 
 
 

Review 23 May 2016
Recommended by customer in NR29
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cut grass areas
Trims edges.
Prunes climbing roses along fences.
Tidies borders
Maintains fences/trellis
etc.
 

"Very punctual, tidy, helpful."
 
 
 
 
 
 

Review 29 Mar 2016
Recommended by customer in NR29
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hedge trim and cutting tree stump killing. Removal of cut material.
 
Cost: £75

"Work all executed as instructed. Firm arrived on time and efficient. Tided up on completion."
 
 
 
 
 
 

Review 7 Mar 2016
Recommended by customer in NR29
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Regular garden maintenance.
 

"Grounds Tidy have been maintaining my garden for the last nine months. They are reliable, and knowledgeable, far superior to my previous gardener. Would recommend."
 
 
 
 
 
 

Review 5 Nov 2015
No Recommendation by customer in NR30
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Show All
 
 
Customer Review
 
Keeping garden tidy. Weeding patio with spray. Planting various plants in garden painting tool shed painting garden seat sweeping up.
 
Cost: £10

"Very reliable, clean, and competent and a great help."
 
 
 
 
 
 

Review 29 Oct 2015
Recommended by customer in NR12
 My Age: 70 + 
 I'm: Female 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gardening.
 
Cost: £20

"Very pleasant gentleman in all respects. Very professional in all aspect of work, and very well dressed appropriately dressed.
"
 
 
 
 
 
 

Review 17 Jul 2015
Recommended by customer in NR31
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clearing weeds & tidying garden.
 

"Weeds were sprayed & two weeks later they were dug up & the ground re sprayed. Mr Tidy was prompt with his estimate and turned up as agreed. My aunt was very pleased with the service & work carried out."
 
 
 
 
 
 

Review 8 Jun 2015
Recommended by customer in NR29
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"I counted grounds tidy to prune trees/shrubs etc. Graham was very efficient and cleared away all the rubbish leaving my garden tidy. I was very happy with the work done."
 
 
 
 
 
 

Review 29 Dec 2014
Recommended by customer in NR29
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pruning 3 trees: oak tree. Silver birch eucalyptus.
 
Cost: £95

"I have used Grounds Tidy many times and have always been more than satisfied with their work. They have always given good advice and done an excellent job at a very reasonable price, leaving the site clean and cleared of all rubbish. I have had no hesitation in recommending Grounds Tidy to friends and neighbours, all of when have been very pleased with work carried out."
 
 
 
 
 
 

Review 21 Nov 2014
Recommended by customer in NR6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Treatment of Japanese knotweed problem at commercial premises in accordance with canal instructions (not vat registered)
 
Cost: £220

"Friendly, punctual, knowledge able, flexible, experienced, did exactly what they promised for the price. Would recommend."
 
 
 
 
 
 

Review 8 Nov 2014
Recommended by customer in NR3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Treatment of Japanese knotweed.
 
Cost: £20

"Very good value for money. Helpful, reassuring and courteous service in dealing with worrying problem."
 
 
 
 
 
 

Review 6 Oct 2014
Recommended by customer in NR26
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean vegetation and stem Japanese knotwood in back at rear of 35, Beeston road, Sheringham and waste removal.
 
Cost: £85

"I was very pleased overall with the work carried out."
 
 
 
 
 
 
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