Apex Glass & Glazing

Unit 1, Foundry Lane
Dundee

DD4 6AY

Glaziers

Listed under:  Double Glazing, Glass / Glazier / Glazing
98% recommended   Rating 9.7/10
47 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 47 reviews since 2014
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Diagnosis given promptly. Part ordered and fitted exactly as promised. "   more
 
" This is the fourth large mirror glass this company has supplied and fitted for me. Need less to say I am more than happy with the quality and efficiency of the service provided. If I ever need a fif...."   more
 
" Very punctual, professional, friendly and tidy. highly recommend. "   more
 
" Professional informative work completed as planned. No complaints. Nice guys. "   more
 
About Us


Operating up and down the east coast of Scotland, we're a professional and experienced firm with only one thing on our mind - you.

For the past 15 years, our highly qualified and certified tradesmen have gone the extra mile in an effort to meet customers needs and we want you to be next.

With experience gleaned from working around the globe on high-profile residential jobs and multi-million pound commercial contracts, it's safe to say we've learned a thing or two about glazing.

Whether we're installing an elegant shower screen, assisting you with a bespoke product or even boarding up a broken window, we'll get the job done with the minimum of fuss.


If you would like to speak to a member of the team about a glazing issue, please don't hesitate to drop us a line by filling in our enquiry form - we'd love to hear from you. 01382 453900
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 98%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 93%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 90%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Apex 8
arrived 2
better 3
certainly 2
complaints 2
definitely 2
Delighted 2
efficient 5
efficiently 2
emails 2
Excellent 8
fantastic 2
finished 2
fitted 4
friendly 5
glass 9
glazing 5
Good 5
Great 3
guys 3
happy 5
helpful 3
highly 5
lads 2
Lucy 2
Need 2
Nice 2
planned 2
pleasant 5
pleased 2
professional 14
promptly 2
punctual 2
quality 3
quote 2
really 3
reasonable 3
recommend 9
repair 3
satisfied 2
Sean 4
service 11
standard 2
team 5
tidy 5
weeks 2
workers 2
workmanship 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 29 Apr 2019
Recommended by customer in DD3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1554
 
 
 
 


Review 23 Apr 2019
Recommended by customer in DD1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repaired mechanism on two mordan windows and replaced gear on third window.
 
Cost: £198

"Diagnosis given promptly. Part ordered and fitted exactly as promised. "
 
 
 
 
 
 


Review 18 Mar 2019
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Measure up provide and fit large mirror glass in lounge.
 
Cost: £321

"This is the fourth large mirror glass this company has supplied and fitted for me.
Need less to say I am more than happy with the quality and efficiency of the service provided.
If I ever need a fifth mirror glass they know with absolute certainly that I will be contacting them."
 
 
 
 
 
 


Review 4 Feb 2019
Recommended by customer in DD7
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New windows and front door.
 
Cost: £4200

"Very punctual, professional, friendly and tidy. highly recommend. "
 
 
 
 
 
 


Review 29 Nov 2018
Recommended by customer in DD1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit 4 double glazing units new casements and sills.
 
Cost: £2062

"Professional informative work completed as planned. No complaints. Nice guys. "
 
 
 
 
Team:
Aydan Cameron
 
 
 


Review 1 Nov 2018
Recommended by customer in DD6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace 2 Garage with PVC framed windows as wooden frames had rotted.
 
Cost: £498

"They have done a really good job. Aiden was very polite and professional. Lucy in the office was equally very efficient and polite. "
 
 
 
 
Team:
Aiden Lucy
 
 
 


Review 24 Sep 2018
Recommended by customer
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of failed double glazing units.
 
Cost: £1538

"The team arrived promptly and carried out the work efficiently and clearly.
They were very pleasant and concerned not to disrupt or inconvenience us.
Very pleased with the service provided. "
 
 
 
 
 
 


Review 17 Sep 2018
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement glass in Velux window.
 
Cost: £235
 
 
Team:
Ay7an
 
 
 


Review 11 Sep 2018
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New double-glazed window to replace old single-glazed window.
 
Cost: £403
 
 
 
 


Review 28 Aug 2018
Recommended by customer in PH2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Glass splash back behind gas hob.
 
Cost: £168

"Wish all companies were as efficient and mannerable as Apex Glass & Glazing top job from start to finish. "
 
 
 
 
Team:
Aiden Cameron
 
 
 


Review 23 Aug 2018
Recommended by customer in PH14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace 7 double glazed windows and a patio door.
 
Cost: £5382

"Excellent workmanship and finishing at a reasonable price. Friendly and helpful fitters. "
 
 
 
 
Team:
Sean Cameron
 
 
 


Review 2 Aug 2018
Recommended by customer in DD3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement double glazing windows.
 
Cost: £1295

"Great friendly and efficient service at all stages. Lovely lady as reception/ telephone who was very helpful and the lads who measured, delivered and fitted were excellent in everyway. Thank you. "
 
 
 
 
 
 


Review 9 Jul 2018
Recommended by customer in PH14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing double glazed velux window pane.
Replacing diamond panes (180 year old window).
 
Cost: £394

"Excellent work.
Very professional.
Result even better than we expected."
 
 
 
 
 
 


Review 21 Jun 2018
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Taking out and fitting a new skylight window in a two storey building.
 
Cost: £9340

"Everything went according to plan. Very satisfied and a very nice bunch of lads."
 
 
 
 
Team:
Sean
 
 
 


Review 14 Nov 2017
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 double glazed windows.
 

"Delighted with everything. No description and everything tidy when finished. "
 
 
 
 
 
 


Review 22 Dec 2016
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Glass shower screen repaired.
 

"Work was carried out efficiently and professionally. Appointments were kept and they equaled us with details of the cost and hue scale."
 
 
 
 
 
 


Review 13 Dec 2016
Recommended by customer in DD5
 My Age: 40 - 49 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install and supply 2 off splash backs.
 
Cost: £840

"Excellent Service.
More than Happy.
Would recommend and use again."
 
 
 
 
 
 


Review 7 Nov 2016
Recommended by customer in AB51
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and install kitchen splash back on 3 walls. One curved under cooker hood.
 
Cost: £1074

"No nonsense experience from quote (giving photos) to measure (along with two apprentices) to glass cut replayed with emails detailing progress. Arriving as planned, on time and very pleasant workers. Went above and beyond on price, not charging for an extra socket to cut after hearing of our experience with an Aberdeen based company who absconded with our deposit money. Will be very happy to recommend these guys."
 
 
 
 
 
 


Review 6 Oct 2016
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and install 1 X stepped double glazed unit with toughened glass.
 
Cost: £174

"Team were tidy and efficient. Very happy with the workman and will recommend to friends."
 
 
 
 
 
 


Review 5 Oct 2016
Recommended by customer in PH10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair shop door that wouldn't close. and Replace glass in another shop door.
 
Cost: £246

"Delighted with the service and workmanship. They sent a quote and the work was carried out within 2 weeks to a very high standard. And they cleaned up. Can't get better than that."
 
 
 
 
 
 

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