Breakspeare Energy Ltd

Canal House, Lisle Street
Loughborough

LE11 1AW

Green Energy

Listed under:  Floor Insulation, Gas Fired Condensing Boilers, Heating & Hot Water Controls
94% recommended   Rating Breakspeare Energy Ltd 9.6/100
16 reviews since 2022
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 16 reviews since 2022
 
 
 
Quality 9.4/10 Quality Rating 9.4
The quality of the work was as expected and agreed
 
Tidy 9.4/10 Tidy Rating 9.4
There was little disruption and the site was left clear and tidy
 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional
 
Value 9.8/10 Value Rating 9.8
The price represents value for money
 
 
 
Recent Reviews 
 
" The whole experience was great from start to finish. Everything was explained. The engineers were professional, tidy and quick.The work was carried out to a very high standard."   more
 
" We dealt with the same team from the technical survey through to installation and completion. They were knowledgeable and explained the options carefully at every stage. The boiler fitted in the end i...."   more
 
" Broadband connectivity playing up. Keep trying to submit review, failing then rewriting. You'll be lucky to get this!"   more
 
" The service provided was very professional and extremely well executed by a very competent team of engineers would definitely recommend this service"   more
 
 
About Us


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Customer Reviews
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Review 19 Jun 2022
Recommended by customer in Le3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New boiler and underfloor insulation

"The whole experience was great from start to finish. Everything was explained. The engineers were professional, tidy and quick.The work was carried out to a very high standard."
 
 
Team:
SRB Heating
 
 
   Business Reply:
Thank you for taking the time to leave a review, Mrs P. We are thrilled to hear you had a good experience.
 

Review 17 Jun 2022
Recommended by customer in LE2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Boiler replacement through EC03 scheme.

"We dealt with the same team from the technical survey through to installation and completion. They were knowledgeable and explained the options carefully at every stage. The boiler fitted in the end is a significant upgrade from the previous one. Installation was completed quickly and effectively and I have had no snagging to see to since. Highly recommended."
 
 
 
   Business Reply:
Thank you for your review, Mr C. We're very pleased to have been able to help you, and that your new boiler is working well.
 

Review 17 Jun 2022
Recommended by customer in LE3
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
New boiler, repositioning from kitchen to garage. Under floor insulation.

"Broadband connectivity playing up. Keep trying to submit review, failing then rewriting. You'll be lucky to get this!"
 
 
 
   Business Reply:
We are very grateful for you taking the time to leave a review, especially if you had to re-try a few times due to broadband issues. Thank you.
 

Review 16 Jun 2022
Recommended by customer in LE2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Underfloor insulation and new Bosch combo boiler

"The service provided was very professional and extremely well executed by a very competent team of engineers would definitely recommend this service"
 
 
Team:
Mr Daniel Burns S R B Heating
 
 
   Business Reply:
Thank you for your review Mr W. It's great to hear that you had such a good experience - we'll pass on your comments to the engineers.
 

Review 16 Jun 2022
Recommended by customer in LE55
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement Boiler and installation of thermostatic valves

"It was a very pleasant experience with Breakspeare Energy Ltd. Engineers and office staff has been very helpful. Most pleasant workmanship with tidy up. Will recommend them to any future inquiries. Wish them good luck in future"
 
 
Team:
Surveyor, installation engineers and office staff
 
 
   Business Reply:
Thank you so much for your review - we're really pleased the whole process was positive and efficient. If we may be of any further assistance, please do not hesitate to get in touch. In terms of the guarantee, your installation is covered (as standard) by a 2 year Trustmark warranty. We have just re-sent these certificates to you via email; these are usually sent by Trustmark themselves but occasionally their emails can land in email spam boxes.
 

Review 16 Jun 2022
Recommended by customer in LE3
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Completion of under floor insulation and installation of new boiler

"Very professional and helpful. Explained the work to be carried out and happy to answer any questions. They used 2 good contractors to carry out the work and both of these were friendly and hard working."
 
 
Team:
Breakspeare Energy and SRB Heating
 
 
   Business Reply:
Thank you so much for your review, Mr S. We'll pass on your comments to the engineers. We're pleased to hear that we were able to answer your questions and the quality of the work was of high standard.
 

Review 16 Jun 2022
Not Recommended by customer in LE4
 
 
Satisfaction Ratings
 
Quality 6/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Underfloor insulation and new boiler. Was told any damaged windows will be replaced but this was not done. Reworking of the main fuse board.

"When they started the company were amazing. Always kept in touched updated us about everything.
After the work was done we had multiple problems with the boiler. I was not able to get hold of the team, the boiler repeatedly had issues. This resulted in days without hot water or heating and I have 2 year old twin girls at that time.
I had to wait for the manufactures engineer to come out and not the company’s.

I also referred my parents for the service.
After keeping them waiting for months they turned around and said they were not able to continue as there was no funding left.
They did not answer me calls when I needed them after the work was done when we experienced issues with our boiler.
"
 
 
Team:
Rebecca, Fin
 
 
 

Review 15 Jun 2022
Recommended by customer in LE3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Underfloor insulation

"This Company are a pleasure to work with, they are very communicative and professional"
 
 
Team:
Kelly, James and another
 
 
   Business Reply:
Thank you for your review Mr W. We're really pleased you had such a good experience. If we can be of any further help, please do not hesitate to get in touch.
 

Review 15 Jun 2022
Recommended by customer in LE3
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
new boiler installation

"Overall a good experience. The tradesmen were friendly and efficient. The only gripe was that there was some minor damage in the form of a deep scratch in the kitchen worktop caused when the old boiler was removed however we did not report it at the time as the service overall was good"
 
 
Team:
sorry can't recall
 
 
   Business Reply:
Thank you for your review and recommendation Mr H. We're sorry to hear about the scratch on your kitchen countertop - if you would like to discuss this further, please do not hesitate to get in touch via 0116 389 0400 or info@be-energy.uk.
 

Review 15 Jun 2022
Recommended by customer in LE5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Leicester

"The whole process was easy from start to finish, every one was friendly and helpful I would definitely recommend this company"
 
 
Team:
35 Chestnut Avenue
 
 
   Business Reply:
Thank you so much Jackie! We're thrilled you had such a good experience, and thank you for taking the time to share your review via Trustmark/ReferenceLine.
 

Review 15 Jun 2022
Recommended by customer in Le2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Under floor insulation. New boiler

"This work was done under the government grant scheme so no charge was made to me.all the work was done in a professional manner no mess was left and I felt very comfortable with the process.the workmen turned up when expected and completed the job very efficiently and we’re very pleasant.the office staff were equally efficient and friendly and friendly. I was amazed at how smoothly the whole process was completed.great work and a great team many thanks to you all."
 
 
 
   Business Reply:
Thank you for your feedback Mrs A, it's brilliant to hear you had such a positive experience. We really appreciate you taking the time to share your review. If we can be of any other help, please do not hesitate to get in touch.
 

Review 14 Jun 2022
Recommended by customer in LE4
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Under floor insulation Replacement Condensing Boiler PIV Unit

"My work was carried out under the Eco3 scheme. My existing boiler had stopped working in February which is certainly not the best time. However i was pleased to say that once i asked about the scheme the whole process of survey and work completions were carried out quickly and efficiently."
 
 
Team:
Kelly and Elise
 
 
   Business Reply:
Thank you for taking the time to review us Mr S. We're pleased we were able to help improve your heating so quickly during the winter. If we may be of any further assistance, please do not hesitate to get in touch.
 

Review 14 Jun 2022
Recommended by customer in LE4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A new combi-boiler supplied ad fitted and underfloor insulation supplied and fitted. This service was free under a government scheme though I did voluntarily pay a relatively small amount for an upgraded boiler.

"The Team were professional and helpful from start to finish and I would recommend Breakspear energy without reservation.
I was even rewarded with £100 for recommending a friend to have similar work done!"
 
 
Team:
Joe Knott (?) Elise DI Donato
 
 
   Business Reply:
Thank you for taking the time to review us Mr F. We're pleased to hear you had a good experience and will pass on your comments to the team.
 

Review 14 Jun 2022
Recommended by customer in LE2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Underfloor insulation to 2 rooms New boiler installed Electrical work done

"Breakspeare were exceptionally good at communicating with me about the planned works. The workmen came when they said they would and completed everything to a very high standard.Cannot fault anything."
 
 
Team:
?
 
 
   Business Reply:
We're very grateful for your review Ms M. It's fantastic to hear you had such a good experience. If we can be of any further assistance, please do not hesitate to get in touch.
 

Review 14 Jun 2022
Recommended by customer in LE3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New boiler and underfloor protection

"We were very lucky. This work was presented to us as part of the government scheme and cost us nothing at all.
We had a new boiler and underfloor protection, which has made rooms warmer. The work was carried out quickly and efficiently by helpful and friendly workmen.

Someone came to check after the work was carried out to make sure we were happy with everything.

High quality work for free - what more could you want!!"
 
 
Team:
Cannot remember. I think the boiler man was called Dave
 
 
   Business Reply:
Thank you for your review Mr H. We're pleased we were able to help you benefit from the government-backed ECO Scheme to improve your home. If we can be of any further assistance, please do not hesitate to get in contact.
 

Review 14 Jun 2022
Recommended by customer in Le28
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New boiler supplied and fitted. Underfloor insulation installation downstairs.

"Very good service from start to finish. I was kept informed and all work was carried out on time and of a super high standard."
 
 
Team:
Initially was dealt with by Joe Knott from breakspeare who was very knowledgeable and efficient as was was everybody else who I dealt with
 
 
   Business Reply:
Thank you for taking the time to review us Mr H. It's great to hear you had such a good experience. We will pass on your comments to Joe. If we can be of any further assistance, please do not hesitate to get in contact.
 
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