Satisfaction Ratings |
|
|
|
Quality
|
10/10
|
 |
The quality of the work was as expected and agreed
|
|
Tidy
|
9/10
|
|
There was little disruption and the site was left clear and tidy
|
|
Service
|
10/10
|
|
The team was friendly, helpful, considerate and professional
|
|
Value
|
10/10
|
|
The firm's charges are reasonable for the work involved
|
|
|
Show All
|
|
|
|
|
|
Charges
|
Yes
|
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
|
|
Timing
|
Yes
|
Before starting work, did the firm explain when the work was expected to start and finish?
|
|
Payment
|
Yes
|
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
|
|
Reliable
|
Yes
|
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
|
|
Invoice
|
Yes
|
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
|
|
Guarantee
|
Yes
|
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
|
|
|
|
|
|
Customer Review
|
|
Removal of old oil boiler, associated pipework and oil storage tank. Installation of air source heat pump (ASHP), 100 litre buffer tank and control systems, using existing radiators, to provide majority of central heating only, in tandem with existing wood stove/boiler, in a 1983 semi, with full wall and loft insulation and d/g windows, but no underfloor heating.
|
|
Cost: £8595
|
|
|
|
|
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
|
|
|
|
|
|
|
LG 16kW Air Source Heat Pump unit in position