Flatpack-Wizards

Where reputations count.

10 Overstrand Views, Overstrand Road
Cromer
Norfolk
NR27 0DJ

Handyman

www.flatpack-wizards.co.uk

Email This Business

Tel 01603 605040
Mobile 07795 095338

Listed under: Flatpack Furniture Assembly, Handyman / Handyperson, Kitchens / Kitchen Fitters / Kitchen Installers, Painters & Decorators / Painting & Decorating

100% recommended Rating 9.9/100
164 reviews since 2016

Satisfaction Ratings

Overall Rating	9.9 /10
Based on 164 reviews since 2016

Quality	9.9/10
The quality of the work was as expected and agreed

Tidy	9.9/10
There was little disruption and the site was left clear and tidy

Service	9.9/10
The team was friendly, helpful, considerate and professional

Value	9.9/10
The firm\'s charges are reasonable for the work involved

Recent Reviews

" Mike did a fantastic job fitting our new kitchen. The work was carried out in a professional manner from start to finish and he kept us informed at all times." more

" Jack and the whole team from Flat-Pack Wizards are fantastic. After having a really stressful move, the last thing we then wanted was to be putting furniture together! The company was recommended to m...." more

" Mike did a fantastic job in installing our new kitchen and new dining room floor. The service was prompt and any queries we had were answered with efficiency. The installation was delivered to a ver...." more

" Flatpack-Wizards are exactly that! Wendy organised the visit very efficiently and was happy to accommodate requests like adding handles etc. Jack fitted 3 x double wardrobes and a bookcase in about ...." more

About Us
Information provided by the business
Legal Name: Mr Mike Seago.

Review 2 Aug 2021 Recommended by customer in NR5 I'm: Male business Flatpack-Wizards https://www.referenceline.com/handyman-in-cromer-flatpackwizards-60966

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Fitting a new kitchen

"Mike did a fantastic job fitting our new kitchen. The work was carried out in a professional manner from start to finish and he kept us informed at all times."

Team:
Mike Seago

REPORT THIS REVIEW

Review 16 Jul 2021 Recommended by customer in NR7 My Age: 40 - 49 I'm: Female My level of experience of similar services: Beginner I have known this business: Under 1 year business Flatpack-Wizards https://www.referenceline.com/handyman-in-cromer-flatpackwizards-60966

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Jack from Flat-Pack Wizards put together a large pantry unit from Wickes for us and 2 triple wardrobes from IKEA

Cost: £145

"Jack and the whole team from Flat-Pack Wizards are fantastic. After having a really stressful move, the last thing we then wanted was to be putting furniture together! The company was recommended to me by a family member who had used their services and spoke really highly about them.
Jack was knowledgeable, friendly, cleaned up and was very efficient putting the furniture together which all looks fantastic. I found them to be very reasonably priced as well.
Communication with Wendy was really good and she kept me informed throughout.
I will certainly be recommending Flat-Pack Wizards to friends and family in the future and will use them again myself."

Team:
Jack and Wendy

REPORT THIS REVIEW

Review 13 Jul 2021 Recommended by customer in Nr14 My Age: 40 - 49 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Flatpack-Wizards https://www.referenceline.com/handyman-in-cromer-flatpackwizards-60966

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Kitchen installation and dining room floor fitting.

"Mike did a fantastic job in installing our new kitchen and new dining room floor.
The service was prompt and any queries we had were answered with efficiency. The installation was delivered to a very high standard and we are so pleased with the finished product.

Would recommend Mike, Jack and Wendy for their excellent customer service and craftsmanship.

We have booked Mike to come back to do some more work later in the year on the other parts of the house."

Team:
Mike, Jack, Wendy

REPORT THIS REVIEW

Review 22 Jun 2021 Recommended by customer in NR21 I'm: Male business Flatpack-Wizards https://www.referenceline.com/handyman-in-cromer-flatpackwizards-60966

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

3 x Double wardrobes and 1 x Bookcase

Cost: £177

"Flatpack-Wizards are exactly that!
Wendy organised the visit very efficiently and was happy to accommodate requests like adding handles etc.
Jack fitted 3 x double wardrobes and a bookcase in about 3 hours which would have probably taken me 3 days.
Flatpack-Wizards are a friendly family company who I can highly recommend.
They fit kitchens too!!
Look no further for your flatpack needs.
Fabulous value and service."

Team:
Wendy and Jack

REPORT THIS REVIEW

Review 22 Jun 2021 Recommended by customer in NR10 My Age: 40 - 49 I'm: Female My level of experience of similar services: Average I have known this business: 1 - 5 years business Flatpack-Wizards https://www.referenceline.com/handyman-in-cromer-flatpackwizards-60966

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Flatpack furniture built. I have just moved house and had lots of things to be built

Cost: £292

"The work was completed so quickly and efficiently. The space around was left clean and tidy. I�m so pleased with the work carried out and would thoroughly recommend Flatpack Wizzard"

Team:
Jack

REPORT THIS REVIEW

Review 24 Mar 2021 Recommended by customer in Nr4 My Age: 70 + I'm: Female My level of experience of similar services: Average I haven't used this business before business Flatpack-Wizards https://www.referenceline.com/handyman-in-cromer-flatpackwizards-60966

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Decorating hallway, stairwell and downstairs toilet

Cost: £282

"Flat pack Wizards arrived when they said they would. We�re Covid aware and kept social distance. They were efficient and professional. They were helpful and friendly. The finished result is very pleasing and well done. Highly recommend them and I will certainly be using them again"

Team:
Mike and Jack

REPORT THIS REVIEW

Review 22 Mar 2021 Recommended by customer in NR11 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I have known this business: 1 - 5 years business Flatpack-Wizards https://www.referenceline.com/handyman-in-cromer-flatpackwizards-60966

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Refit washing machine that john lewis made a complete hash of even though they had 3 yes 3 attemps to do so.

"Mike saw the problem and sorted it out straight away,he has done work on our kitchen before,he is our go to man for any kitchen work,I cannot speak to highly of him,a true professional of the very highest standard

The best contractor I have had the pleasure to deal with since moving to norfolk 13 years ago,I wish they were all as good as him,A very big thankyou Mike."

REPORT THIS REVIEW

Review 19 Mar 2021 Recommended by customer in NR6 My Age: 40 - 49 I'm: Female business Flatpack-Wizards https://www.referenceline.com/handyman-in-cromer-flatpackwizards-60966

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Flat pack assembly of office furniture

Cost: £300

"I highly recommend the FP Wizards! They came to our office to assembly a full set up of new furniture. They were on time, assembled everything way quicker than we imagined, positioned it all and basically did a fantastic job! Super friendly and helpful service and reasonable prices. Thank you :)"

Team:
Jack & Wendy

REPORT THIS REVIEW

Review 2 Mar 2021 Recommended by customer in NR1 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business Flatpack-Wizards https://www.referenceline.com/handyman-in-cromer-flatpackwizards-60966

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Decorating lounge and dining room

Cost: £380

"This is very much a family firm. They are friendly and extremely helpful. I couldn't recommend them more highly.

They provided great advice as to colour, shade and type of paint to be used and they were very prompt in providing an estimate and arranging a convenient date for the work to take place. They were helpful, friendly and very professional in doing the job and I couldn't be happier with the outcome. I have already introduced a friend to them.

They were also very careful to observe the social distancing rules, for which I was also grateful."

Team:
Mike, Wendy and Jack

REPORT THIS REVIEW

Review 1 Mar 2021 Recommended by customer in NR9 My Age: 70 + I'm: Male My level of experience of similar services: Beginner I haven't used this business before business Flatpack-Wizards https://www.referenceline.com/handyman-in-cromer-flatpackwizards-60966

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Dismantling Wardrobes, Book Shelves and Other Shelving and then packing for moving.

"We have recently moved house and needed two extremely large wardrobes and also some large book cases/shelves dismantling.

Flat Pack Wizards were immediately available to do the work and our appointment was booked without any problem.

Jack was extremely helpful and competent - he made what I thought would be a difficult job seem easy.

The help and work we received from FPW was absolutely excellent and I would not hesitate in recommending their services.

Everything was done efficiently and without any fuss; Jack kept up a friendly rapport throughout the job and respected and adhered to the current Covid 19 guidelines in every way.

He also respected our property and was extremely careful and tidy when working on the task in hand.

As I say FPW were excellent and I will definitely use their services again. A big thank you for helping us out during a stressful time."

Team:
Wendy and Jack

REPORT THIS REVIEW

Review 20 Nov 2020 Recommended by customer in NR6 My Age: 70 + I'm: Female My level of experience of similar services: Experienced I haven't used this business before business Flatpack-Wizards https://www.referenceline.com/handyman-in-cromer-flatpackwizards-60966

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

After thirteen years of having a cream classic kitchen, I wanted to change my island unit. I was given a quote to remove a wine rack and two end display units and replace all existing doors, fascias and kick board to a shaker style. Adding three new cupboards and one wine rack all in Slate Grey.

Cost: £1750

"I initially found Mike thro a neighbour whom he had worked for. Initially he replaced our old tiled sills in our conservatory with white fascias the result was amazing.
Whilst with us I expressed an interest in changing the look of my island unit, and he sourced the products, quoted and did the work.
I cannot recommend Mikes work highly enough. His standard is second to none. Also a great person to have working in your home, trustworthy, friendly and reliable.
We are so happy with Mikes work we are now awaiting a quote for the rest of the kitchen to be changed the same, rather than a completely new refit

"

Team:
Mike Seago Flat pack Wizards

REPORT THIS REVIEW

Review 28 Sep 2020 Recommended by customer in NR4 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I have known this business: Under 1 year business Flatpack-Wizards https://www.referenceline.com/handyman-in-cromer-flatpackwizards-60966

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

THE ASSEMBLY OF A WOODEN BED BASE WITH HEAD BOARD AND FOOT BOARD.

Cost: £40

"THE RECEPTION SERVICE WAS RELIABLE.

JACK KEPT ME INFORMED RE HIS ARRIVAL TIME. HE CARRIED IN AND UNPACKED THE PRODUCT WHICH WAS TOO HEAVY FOR ME ALONE TO DO.

HE ASSEMBLED IT, TIDIED THE ROOM AND DISPOSED OF THE PACKAGING WITHIN THE TIME FRAME. IT WAS A HEAVY FROM AND I WAS IMPRESSED WITH THE EFFIENCENY AND SPEED AND GOOD QUALITY OF WORKMANSHIP.

HE WAS VERY COURTEOUS THROUGHOUT.

I WOULD HIGHLY RECOMMEND."

Team:
JACK

REPORT THIS REVIEW

Review 6 Sep 2020 Recommended by customer in NR5 My Age: 40 - 49 I'm: Female My level of experience of similar services: Average I haven't used this business before business Flatpack-Wizards https://www.referenceline.com/handyman-in-cromer-flatpackwizards-60966

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Customer Review

Assembly of big wardrobe

Cost: £45

"Jack came on time. He texted us to inform that he could be slightly earlier that expected. He assembled with easy our big wardrobe. Very professional and in an hour. He left everything clean and we are delighted. Would use again. Highly recommended. Thank you."

Team:
Jack and Wendy

REPORT THIS REVIEW

Review 3 Sep 2020 Recommended by customer in NR8 I'm: Male business Flatpack-Wizards https://www.referenceline.com/handyman-in-cromer-flatpackwizards-60966

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Customer Review

Kitchen fitted through Wickes

Cost: £10000

"Good professional job, completed on time and to a high spec. Mike is a great guy and easy to talk to, communication through Wendy was also very good and professional"

Team:
Mike

REPORT THIS REVIEW

Review 29 Jul 2020 Recommended by customer in NR13 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I have known this business: 1 - 5 years business Flatpack-Wizards https://www.referenceline.com/handyman-in-cromer-flatpackwizards-60966

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Assembly of furniture

Cost: £95

"The work was rearranged due to the delay in us getting some of the items but the firm was very flexible and accommodating. Once rearranged, things were very smoothly done. It was a punctual and solid work and the work was done in an expected time. Jack was very courteous and professional. Thank you."

Team:
Jack

REPORT THIS REVIEW

Review 25 Jun 2020 Recommended by customer in NR34 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Flatpack-Wizards https://www.referenceline.com/handyman-in-cromer-flatpackwizards-60966

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Customer Review

Absolutely faultless!!! Jack came in to put together two Flatpack sliding door wardrobes

Cost: £90

"He completely adhered to the social distancing and we noticed his mask stayed on throughout his time here.
He arrived at the time we were quoted and it took him roughly 21/2 hours to get them both erected.
Unfortunately, the next day my husband knocked one of the doors off the runner so I called Flatpack wizard to see if they could advise and jack called me to explain how to put the door back and said if there was any problem let him know and he would make arrangements to come and help. Fortunately we managed to fix the problem without another visit.
Would totally recommend them to everyone and would definitely use again.....no more struggling with Flatpack�s for us."

Team:
Wendy on the phone and Jack who did the work

REPORT THIS REVIEW

Review 4 Jan 2020 Recommended by customer in NR10 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I have known this business: Under 1 year business Flatpack-Wizards https://www.referenceline.com/handyman-in-cromer-flatpackwizards-60966

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Re-tiling of kitchen

Cost: £325

"We have used Mike before for previous work done on our kitchen, and were so happy with the result that we decided we would like him to do our tiling.

Always punctual & helpful, answering any questions we had regarding the pattern of the tiles on the wall & colour of the sealant between tiles & worktops. The finished result was outstanding, and will be using them again for other future projects. He always leaves everything clean & tidy, and gives advice on how long to leave things before using them.

Overall, the best people we have used for our DIY projects by far."

Team:
Mike

REPORT THIS REVIEW

Review 27 Dec 2019 Recommended by customer in NR13 My Age: 50 - 59 I'm: Male My level of experience of similar services: Average I have known this business: Under 1 year business Flatpack-Wizards https://www.referenceline.com/handyman-in-cromer-flatpackwizards-60966

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Flatpack assembly

"Brilliant service - everything completed as asked. The lad himself was very friendly and polite and obviously competent in his work. All in all first class and would use again if required and fully recommend to others"

Team:
Wendy and Jack

REPORT THIS REVIEW

Review 15 Oct 2019 Recommended by customer in NR10 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Flatpack-Wizards https://www.referenceline.com/handyman-in-cromer-flatpackwizards-60966

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Removal & replacement of old worktops, sink & tap in kitchen

Cost: £313

"Mike & Jack arrived on time & promptly removed the old worktops, sink & tap. They installed the solid oak worktops, new sink & tap, then oiled the worktops, giving us instructions to leave it 6-7 hours before repeating the process another 2-3 times. They asked to use our garage to cut the new worktops due to bad weather, and then thoroughly cleaned up inside & out before leaving. They also took away all the old items & packaging for disposal.

They were both polite, friendly & professional and answered all our
questions. We will be using them again in the new year!"

Team:
Mike & Jack

REPORT THIS REVIEW

Review 14 Oct 2019 Recommended by customer in NR1 My Age: 50 - 59 I'm: Female My level of experience of similar services: Above Average I have known this business: 5 - 10 years business Flatpack-Wizards https://www.referenceline.com/handyman-in-cromer-flatpackwizards-60966

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Assembly of multiple, flatpack items

"I have used Flatpack-Wizard on numerous occasions to assemble flatpack furniture. Their customer service is worthy of a 5 star rating and their can-do attitude, friendliness and professionalism is absolutely the best. I would highly recommend this company, no job is too big or too small, frankly I wouldn't go anywhere else. I trust them enough to leave a key if I'm not there and they have never let me down. My trust in them is absolute to carry out the work quickly and professionally and they have always quoted reasonable rates. I have not put a rate in here as wouldn't know which rate to give as I have used them so many times. If you want a job well done and professional with a company who excels in customer service, give these people a call."

Team:
Wendy and Jack

REPORT THIS REVIEW

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