G H Handyman Services

111 Brackens Road
Dundee
Angus
DD3 9QY

Handyman

Listed under:  Handyman / Handyperson
100% recommended   Rating 9.6/10
209 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 209 reviews since 2012
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed
 
Tidy 9.5/10 Tidy Rating 9.5
There was little disruption and the site was left clear and tidy
 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional
 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" I have used Graeme Heywood on a number of occasions and he is always friendly and professional. Arrives when he says he is going to. Charges you what he said he would. Leaves everything nice and ...."   more
 
" We discussed the various options of how to rebuild the shower cubicle and what kind of material to use. Graham was very helpful. Once we had decided on how to proceed. Graham kept to the arrangement a...."   more
 
" Delighted with work carried out. Great service, arrived on time and carried out work to a very high standard. Very impressed with the level of work done. Would definitely recommend G H Handyman Servi...."   more
 
" Graeme did a great job fitting the new doors. In addition, he was really easy to deal with and turned up when he said he would."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 95%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 80%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 14
arrived 11
certainly 12
class 5
clean 7
clear 5
communication 5
courteous 6
definitely 24
Delighted 17
DISRUPTION 6
doors 5
easy 7
efficient 17
exactly 6
excellent 36
expected 5
extremely 6
friendly 19
good 34
Graeme 87
Graham 9
Great 18
Handyman 40
happy 27
hard 12
helpful 12
highly 26
manner 9
pleasant 12
Pleased 26
polite 15
professional 55
promptly 10
punctual 10
quality 19
quote 10
reasonable 22
recommend 42
recommended 10
recommending 14
reliable 31
room 9
service 32
Services 40
standard 42
tidy 28
turned 9
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 10 Jan 2020
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted Electric Shower and supplied/fitted outside security light.
 
Cost: £160
 

"I have used Graeme Heywood on a number of occasions and he is always friendly and professional.

Arrives when he says he is going to. Charges you what he said he would. Leaves everything nice and tidy."
 
 
Team:
Graeme Heywood
 
 
 

Review 21 Dec 2019
Recommended by customer in DD6

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Graham has done lots of different jobs for us. The latest was to to rebuild our shower cubicle including all the necessary pipe work. He did a very good job at a decent price. We will definitely ask Graham again to do other jobs for us. We have never been let down by him.

"We discussed the various options of how to rebuild the shower cubicle and what kind of material to use. Graham was very helpful. Once we had decided on how to proceed. Graham kept to the arrangement and did a very tidy job.
"
 
 

Tiled shower cubicle - BEFORE

Tiles removed, repairs to plasterboard, install wet wall panels, install thermostatic rainfall showe...

Shower screen enclosure cleaned and re-installed
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
GH Handyman Services
 
 
 

Review 17 Dec 2019
Recommended by customer in DD3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit plasterboard to wall, skim wall and electrical work.

"Delighted with work carried out. Great service, arrived on time and carried out work to a very high standard. Very impressed with the level of work done.
Would definitely recommend G H Handyman Services to anyone looking to have work done within their home and i would certainly use this firm again in future.
"
 
 
Team:
Graeme
 
 
 

Review 29 Nov 2019
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting 9 new internal doors
 
Cost: £2600
 

"Graeme did a great job fitting the new doors.

In addition, he was really easy to deal with and turned up when he said he would."
 
 

Install linear oak doors with hardware

Install linear oak doors with hardware

Install linear oak doors with hardware

Install linear oak doors with hardware
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 

Review 25 Oct 2019
Recommended by customer in DD4
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fixing some kitchen units and loft access.
 
Cost: £40
 

"A very good, professional and friendly service."
 
 
Team:
Graham
 
 
 

Review 15 Oct 2019
Recommended by customer in DD6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
repair to sash cord windows
 
Cost: £50
 

"excellent work & reasonably priced.
I'd certainly use the services again."
 
 
Team:
Graeme
 
 
 

Review 14 Oct 2019
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Flooring and partitioning our loft.
 
Cost: £1110
 

"We have used Graeme on a number of small domestic projects over the years and his punctuality, communications and standards of work are first class. We have no hesitation in recommending him as a trusted trader."
 
 
Team:
Graeme Heywood
 
 
 

Review 23 Sep 2019
Recommended by customer in DD4
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had a number of jobs needing done and Graeme got them all done very quickly and without leaving any mess behind. Would highly recommend.

"It is difficult to get anyone to do small jobs so we had quite a list built up. All jobs were completed to our satisfaction and any changes to the requested work were explained fully."
 
 
Team:
Graeme Heywood
 
 
 

Review 4 Sep 2019
Recommended by customer in DD6
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Laying vinyl flooring
Plastering walls
Painting walls
 
Cost: £535

"Good worker.
Neat and tidy. "
 
 
 
 
 
 

Review 27 Aug 2019
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove felt and Timber.
Install new support batton's sheet timber and new felt
Additional labour take bulk waste to ship.
 
Cost: £283
 
 
 
 

Review 19 Aug 2019
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Installed loft ladder Built flat pack TV stand Repaired glide drawer
 
Cost: £120
 

"I would definitely recommend Graeme to anyone wishing a good trustworthy reliable tradesman. All work carried out exactly as agreed and with minimum fuss and mess.
Very reasonable rates also."
 
 
Team:
Graeme
 
 
 

Review 16 Jun 2019
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted our doors with new hardware
 
Cost: £270
 

"Graeme did a great job. This is our second time asking Graeme to come in a fix something in our house and would not hestitate to do it again. First visit he revealed our bath and put up a banister. This visit he fitted our new doors for us with hardware and even fixed the other banister in our house. He’s a good find and will make sure we use his services in the future should we need them. Highly recommend."
 
 

New doors hung with hardware

New doors hung with hardware

New doors hung with hardware
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Graeme
 
 
 

Review 30 May 2019
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fixing kitchen cabinet doors, install hand rail in shower cubicle, bath tap & shower head replaced and fixing washbasin sink plug.
 
Cost: £206
 

"Pleasant and professional attitude. Able to adapt and solve situations arising while dealing with job, by thinking systematically. I would
be happy to recommend him to any of friend or family."
 
 
Team:
Graeme Heywood
 
 
 

Review 3 May 2019
Recommended by customer in DD6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 6/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
There was a large crack in the living room ceiling and some sagging of the plaster. The debonded plaster was removed, repaired and then whole ceiling was skimmed.
 
Cost: £498
 

"Any plasterwork is a messy job, I hadn't realised just what a horrible job it would be to execute but Graeme Heywood tackled it head on, worked extremely hard and did a fantastic job. He did his best to clear up after the work was finished but plaster dust does get everywhere, so you have to be prepared to do some cleaning yourself afterwards. Also because it was a ceiling I had to remove as much furniture from the room as possible, I didn't have spare space to remove everything but Graeme worked around what was left without complaint. Altogether I'm very satisfied with the work carried out."
 
 

Plaster repair prior to skimming

Debonded plaster removed

Plaster sagging and debonded
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Graeme Heywood
 
 
 

Review 13 Apr 2019
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remodelling of part of built in residential caravan furniture to allow free-standing chair to be added.
 
Cost: £180
 

"Graeme has a careful and thoughtful approach to his work which ensures the best outcomes. He has done two slightly unusual jobs for us, remodelling part of some caravan interior furniture and helping with a van interior conversion. Both times he has engaged in discussion with us during the work about how best to achieve what we needed and we have been delighted with the results. He is also prompt, polite, tidy and his work is excellent and reasonably priced, so we will definitely ask for his help again."
 
 
Team:
Date Operator details Tour Details Payment Graeme Heywood
 
 
 

Review 12 Apr 2019
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dismantling a garden shed and repositioning/reconstructing it in another part of my garden.
 
Cost: £93
 

"Graeme was courteous at all times throughout the initial assessment of the work, and during the work itself. He carried out the work to my satisfaction and left the area clean and tidy afterwards. I would recommend Graeme (GH Handyman Services) to family and friends"
 
 
 
 

Review 9 Apr 2019
Recommended by customer in DD4

 I'm: Male 

 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing rotten wood of pergola whilst taking care not to damage the Wisteria and rehanging shed door with new hinges.
 
Cost: £234
 

"Excellent job as ever, thank you Graeme!"
 
 
 
 

Review 4 Apr 2019
Recommended by customer in DD2

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Resealing of shower tray and bathroom sink Replacement of bedroom door with relevant fittings

"Graeme appeared at the agreed time and was very efficient and conscientious in the work he carried out.

In the case of the door he responded quickly indicating a local supplier for the specific door we required. Once we had reserved it he promptly collected the door and arranged a date for fitting.

All of the work carried out was of a very high standard and the price charged was very reasonable.

Would have no hesitation in recommending Graeme to family and friends – in fact have already done so.
"
 
 
Team:
Graeme Heywood
 
 
 

Review 15 Mar 2019
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
finishing and plastering 2 window surrounds after removing wood surround and small patch repair to kitchen

"This is the third job of similar type Graeme has done for us. we find him reliable honest and fair.He was able to do the complete job where others declined to do the plasterwork. We would not have asked him back if we had not been completely satsfied with his previous work for us.We will hopefull be getting him to do further jobs for us in near future"
 
 
Team:
Graeme
 
 
 

Review 11 Mar 2019
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing roof felt on garden shed.
 
Cost: £120
 

"Contacted Graeme to replace decayed roof felt on garden playhouse/shed. He did an efficient and professional job at a reasonable price. Very happy with the standard of the work."
 
 
Team:
Graeme Heywood
 
 
 
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