G H Handyman Services

111 Brackens Road
Dundee
Angus
DD3 9QY

Handyman

Listed under:  Handyman / Handyperson
100% recommended   Rating 9.6/10
198 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 198 reviews since 2012
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed
 
Tidy 9.5/10 Tidy Rating 9.5
There was little disruption and the site was left clear and tidy
 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional
 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Graeme did a great job. This is our second time asking Graeme to come in a fix something in our house and would not hestitate to do it again. First visit he revealed our bath and put up a banister. Th...."   more
 
" Pleasant and professional attitude. Able to adapt and solve situations arising while dealing with job, by thinking systematically. I would be happy to recommend him to any of friend or family."   more
 
" Any plasterwork is a messy job, I hadn't realised just what a horrible job it would be to execute but Graeme Heywood tackled it head on, worked extremely hard and did a fantastic job. He did his best...."   more
 
" Graeme has a careful and thoughtful approach to his work which ensures the best outcomes. He has done two slightly unusual jobs for us, remodelling part of some caravan interior furniture and helping ...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 95%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 79%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Able 4
Absolutely 4
agreed 13
approach 4
arrived 10
best 4
carrying 4
certainly 10
class 4
definitely 22
delighted 16
efficient 17
excellent 35
friendly 17
good 31
Graeme 83
Graham 8
great 16
handyman 39
happy 27
hard 12
helpful 11
Highly 26
honest 8
manner 9
Pleasant 12
pleased 26
polite 15
professional 53
promptly 10
punctual 10
quality 19
quickly 8
quote 10
reasonable 21
recommend 40
recommended 10
recommending 13
reliable 30
room 9
second 8
service 30
services 38
standard 41
tidy 25
timely 8
turned 8
value 8
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 16 Jun 2019
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted our doors with new hardware
 
Cost: £270
 

"Graeme did a great job. This is our second time asking Graeme to come in a fix something in our house and would not hestitate to do it again. First visit he revealed our bath and put up a banister. This visit he fitted our new doors for us with hardware and even fixed the other banister in our house. He’s a good find and will make sure we use his services in the future should we need them. Highly recommend."
 
 

New doors hung with hardware

New doors hung with hardware

New doors hung with hardware
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Graeme
 
 
 

Review 30 May 2019
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fixing kitchen cabinet doors, install hand rail in shower cubicle, bath tap & shower head replaced and fixing washbasin sink plug.
 
Cost: £206
 

"Pleasant and professional attitude. Able to adapt and solve situations arising while dealing with job, by thinking systematically. I would
be happy to recommend him to any of friend or family."
 
 
Team:
Graeme Heywood
 
 
 

Review 3 May 2019
Recommended by customer in DD6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 6/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
There was a large crack in the living room ceiling and some sagging of the plaster. The debonded plaster was removed, repaired and then whole ceiling was skimmed.
 
Cost: £498
 

"Any plasterwork is a messy job, I hadn't realised just what a horrible job it would be to execute but Graeme Heywood tackled it head on, worked extremely hard and did a fantastic job. He did his best to clear up after the work was finished but plaster dust does get everywhere, so you have to be prepared to do some cleaning yourself afterwards. Also because it was a ceiling I had to remove as much furniture from the room as possible, I didn't have spare space to remove everything but Graeme worked around what was left without complaint. Altogether I'm very satisfied with the work carried out."
 
 

Plaster repair prior to skimming

Debonded plaster removed

Plaster sagging and debonded
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Graeme Heywood
 
 
 

Review 13 Apr 2019
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remodelling of part of built in residential caravan furniture to allow free-standing chair to be added.
 
Cost: £180
 

"Graeme has a careful and thoughtful approach to his work which ensures the best outcomes. He has done two slightly unusual jobs for us, remodelling part of some caravan interior furniture and helping with a van interior conversion. Both times he has engaged in discussion with us during the work about how best to achieve what we needed and we have been delighted with the results. He is also prompt, polite, tidy and his work is excellent and reasonably priced, so we will definitely ask for his help again."
 
 
Team:
Date Operator details Tour Details Payment Graeme Heywood
 
 
 

Review 12 Apr 2019
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dismantling a garden shed and repositioning/reconstructing it in another part of my garden.
 
Cost: £93
 

"Graeme was courteous at all times throughout the initial assessment of the work, and during the work itself. He carried out the work to my satisfaction and left the area clean and tidy afterwards. I would recommend Graeme (GH Handyman Services) to family and friends"
 
 
 
 

Review 9 Apr 2019
Recommended by customer in DD4

 I'm: Male 

 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing rotten wood of pergola whilst taking care not to damage the Wisteria and rehanging shed door with new hinges.
 
Cost: £234
 

"Excellent job as ever, thank you Graeme!"
 
 
 
 

Review 4 Apr 2019
Recommended by customer in DD2

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Resealing of shower tray and bathroom sink Replacement of bedroom door with relevant fittings

"Graeme appeared at the agreed time and was very efficient and conscientious in the work he carried out.

In the case of the door he responded quickly indicating a local supplier for the specific door we required. Once we had reserved it he promptly collected the door and arranged a date for fitting.

All of the work carried out was of a very high standard and the price charged was very reasonable.

Would have no hesitation in recommending Graeme to family and friends – in fact have already done so.
"
 
 
Team:
Graeme Heywood
 
 
 

Review 15 Mar 2019
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
finishing and plastering 2 window surrounds after removing wood surround and small patch repair to kitchen

"This is the third job of similar type Graeme has done for us. we find him reliable honest and fair.He was able to do the complete job where others declined to do the plasterwork. We would not have asked him back if we had not been completely satsfied with his previous work for us.We will hopefull be getting him to do further jobs for us in near future"
 
 
Team:
Graeme
 
 
 

Review 11 Mar 2019
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing roof felt on garden shed.
 
Cost: £120
 

"Contacted Graeme to replace decayed roof felt on garden playhouse/shed. He did an efficient and professional job at a reasonable price. Very happy with the standard of the work."
 
 
Team:
Graeme Heywood
 
 
 

Review 28 Feb 2019
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Work on gutters, repair to door,. Repair to security light.
 
Cost: £76
 

"Will use again"
 
 
Team:
Graeme Heywoof
 
 
 

Review 5 Feb 2019
Recommended by customer in DD38

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fix a leak and install wetwall in ensuite shower

"Graeme was reliable punctual and hard working during the job which took 3 days to complete. He kept me up to date throughout. Competitive price and pleased with the work carried out. Would not hesitate recommending GH Handyman and will be contacting him for future jobs I'm sure."
 
 

New wetwall

New wetwall

New wetwall
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Graeme Heywood
 
 
 

Review 29 Jan 2019
Recommended by customer in DD6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair of garden gate and cellar door. Also removal of damaged mirror sliding door.
 
Cost: £101
 

"Willing to come very soon to see what needed to be done and explain what would be involved. Work undertaken efficiently and tidily. Explained the need for unexpected extra time/work on garden gate. Prompt receipt of invoice itemising costs of materials etc. Overall, very efficient, friendly and professional."
 
 
Team:
Graeme Heywood
 
 
 

Review 25 Jan 2019
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace 6 x internal doors with 5 x 6 panel doors and 1 x 6 panel glazed door.

"Graeme was very curtious and polite during the time he was in my property. He was very professional and treated my home with respect. He arrived each day when he said he would and left my premises neat and tidy and the end of each day. Myself and my wife are very pleased with the work carried out and would have no hesitation in using his services again or recommending him to family and friends. 10/10 all round."
 
 

New 6-panel glazed door

New 6-panel internal door
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Graeme Heywood
 
 
 

Review 21 Jan 2019
Recommended by customer in DD6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fencing around the decking area and entrance gate to the property.
 
Cost: £375
 

"Very professional. Work executed very well to a good standard. Clean and tidy finish. Reliable and trustworthy. Have used this person before."
 
 

New Fence installed

New fence installed

Decking before fencing
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Graeme Heywood
 
 
 

Review 21 Jul 2018
Recommended by customer in DD47
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Various works requested, including joinery and electrical.
 
Cost: £302
 

"I am so pleased to find a professional, reliable and competent handyperson. Graeme carried out all works as agreed to an exceptional standard and cleaned up afterwards. He is friendly and trustworthy. Highly recommended!"
 
 
Team:
Thanks Graeme and it’s a pleasure to offer you work here at the flat -
 
 
 

Review 21 Jul 2018
Recommended by customer in DD6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Adjusting several doors which were not closing properly, refixing loose newel posts and freeing locks that were stiff and difficult to operate.
 
Cost: £94
 

"Graeme came when he said he would and carried out all the agreed work in a very professional manner."
 
 
Team:
Graeme Haywood
 
 
 

Review 3 Jul 2018
Recommended by customer in DD3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal and replacement of: shower tray and enclosure (from square to offside quadrant), electric shower, pedestal sink (to a sink with cabinet), toilet seat, flooring (from vinyl to LVT), radiator (to heated towel rail), light fitting. Fitting of bathroom vanity cabinet, wet wall around shower.
 
Cost: £940
 

"We’ve used G H Handyman services several times and have always been so impressed with the work and value (previous job so include creating additional storage in kitchen and bedroom etc). Graeme is so helpful, able to offer advice on what to buy (and not buy) and what will work etc, and is always willing to carry out the extra jobs that I seem to compile in the time between him coming to look at the job and getting it done! The most recent work is our bathroom - I had wanted a complete refit but with a baby on the way we couldn’t justify the expense so decided to replace a few things with Graeme carrying out all of the works - In the end the only thing that stayed was the toilet and some of the tile! Graeme was able to replace everything else at a fraction of the cost of the bigger companies as we were sourcing it ourselves, and with exceptional work (all within a few days). It has quickly become our favourite room in the house and we regularly comment on how it looks like a luxury hotel bathroom! Graeme guided us through what we needed to purchase and was always happy to reply to emails and look at links and see if what I wanted could work, and he was happy to do all the finishing touches that I remembered along the way. Any work we need doing we will always call on Graeme, and have been asked for his details from friends and family who have admired our bathroom. We’re now planning the downstairs bathroom and hope to get Graeme back soon! Highly recommend for a professional, quality and friendly service."
 
 

Bathroom refit - new quadrant shower tray, wet wall, sink, towel rail and flooring (Luxury click vin...

Radiator replaced with towel rail plumbing into main heating

New vanity unit and sink with mirror cabinet

New electric shower fitted

BEFORE - Old shower, sink and floor

BEFORE - Old Radiator
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Graeme Haywood
 
 
 

Review 18 Jun 2018
Recommended by customer in DD3

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement toilet and sink/vanity unit along with new flooring in bathroom Replacement slabs outside of garden and a few general jobs around the house Removal of all waste
 
Cost: £1173
 

"Very accommodating, friendly and professional.
Work carried out to a very high standard in a reasonable time. All rubbish removed and left everything tidy.
Wouldn’t hesitate to use again"
 
 
Team:
Graeme Heywood
 
 
 

Review 26 May 2018
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting new bath panel, sealing round shower, sinks and bath, repairing kitchen ceiling and replacing broken light switch.
 
Cost: £205
 

"Graeme arrived on time and carried out the jobs to our satisfaction. He left the house tidy and we would highly recommend him."
 
 
Team:
Graeme
 
 
 

Review 13 May 2018
Recommended by customer in DD3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tv bracket/tv onto wall
 
Cost: £50
 

"Enquiries and quote request were answered promptly and the dates provided to complete the job were flexible. GH handyman services phoned prior to arrival as requested, arrived on time and completed the job satisfactorily and within expected time frame. All in all, I wouldn't hesitate to use again."
 
 
Team:
Graeme
 
 
 
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