Drips 'n' Things

18 Foxwood Close, Thorpe Marriott
Norwich
Norfolk
NR8 6XU

Handyman

Listed under:  Plumbers / Plumbing, Plumbing Specialists
99% recommended   Rating 9.8/10
1120 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 1120 reviews since 2010
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Highly professional, recommended. "   more
 
" Trevor is an excellent trademan. We have used him several times. Trevor is always polite and totally trustworthy. His work is exemplary. "   more
 
" Work was carried out efficiently and on time. Very pleased with the end result. "   more
 
" Time arranged on phone. Prompt timing Nice pleasant manner Very efficient. Very clean and tidy Would use again and also recommend to friends."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 84%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 96%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 88%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 90%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

n 23
able 12
advice 29
agreed 18
arrived 51
certainly 25
charges 21
cheerful 13
class 21
clean 56
competent 20
definitely 47
Drips 62
efficient 119
efficiently 41
excellent 139
explained 29
Friendly 171
friends 33
good 145
Great 38
Happy 60
helpful 73
Highly 52
needed 30
pleasant 38
pleased 80
plumber 41
plumbing 37
polite 49
problem 47
professional 105
Prompt 55
promptly 24
quality 28
quick 34
quickly 45
reasonable 62
recommend 152
recommended 40
recommending 26
reliable 88
satisfied 49
service 173
standard 34
Thank 26
tidy 81
Trevor 271
trustworthy 26
usual 25
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 10 Jun 2019
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement kitchen mixer, toilet cistern inlet valve, over flow stand pipe and inlet diaphragm washer.
 
Cost: £205

"Highly professional, recommended. "
 
 
 
 
Team:
Trevor
 
 
 


Review 2 Jun 2019
Recommended by customer in NR2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit Aqualisa Aquastream thermo power shower as a replacement
 
Cost: £507

"Trevor is an excellent trademan. We have used him several times. Trevor is always polite and totally trustworthy. His work is exemplary. "
 
 
 
 
Team:
Trevor
 
 
 


Review 2 Jun 2019
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement
Basin and Sink mono mixers and basin waste.
 
Cost: £327

"Work was carried out efficiently and on time. Very pleased with the end result. "
 
 
 
 
Team:
Trevor
 
 
 


Review 2 Jun 2019
Recommended by customer in NR2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement
Ficat valve to hot water
Cylinder expansion tank
 
Cost: £54

"Time arranged on phone. Prompt timing
Nice pleasant manner
Very efficient.
Very clean and tidy
Would use again and also recommend to friends."
 
 
 
 
Team:
Trevor
 
 
 


Review 28 May 2019
Recommended by customer in N9 5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement sink strainer waste assembly.
 
Cost: £65

"Friendly and helpful and cheerful a pleasure to have him in the house. "
 
 
 
 
 
 


Review 23 May 2019
Recommended by customer in NR10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit slider door shower enclosure.
 
Cost: £459
 
 
Team:
Trevor
 
 
 


Review 21 May 2019
Recommended by customer in NR13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement toilet flush syphon to downstairs WC.
 
Cost: £66

"Once again excellent and reliable work by Tervor. Professional on time, and job well done and demonstrated.
Happy customer. "
 
 
 
 
Team:
Trevor
 
 
 


Review 15 May 2019
Recommended by customer in NR2
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement kitchen mono mixer, remove water filter and re plumb pipe work. Supply and fit replacement shower door fit seals.
 
Cost: £207
 
 
Team:
Trevor
 
 
 


Review 10 May 2019
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement mono mixer tap to downstairs WC basin
 
Cost: £154
 
 
Team:
Trevor
 
 
 


Review 8 May 2019
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement
Toilet cistern flush syphon
 
Cost: £78
 
 
Team:
Trevor
 
 
 


Review 29 Apr 2019
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit customer supplied kitchen mixer, basin (x2) taps and bath and bath/shower mixer taps as replacements.
 
Cost: £85

"Great all round service no hesitation to recommend. "
 
 
 
 
Team:
Trevor
 
 
 


Review 26 Apr 2019
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement connecting union for cistern water supply and lock shield valve for hall radiator.
 
Cost: £78
 
 
Team:
Trevor
 
 
 


Review 24 Apr 2019
Recommended by customer in NR9
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement bath,mixer,basin mono mixer, bath popup waste, 4 fold over bath shower screen, single panel radiator and tap end defuser.
 
Cost: £670
 
 
Team:
Trevor
 
 
 


Review 23 Apr 2019
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement toilet pan, cistern and seat.
 
Cost: £183

"Brilliant job. "
 
 
 
 
Team:
Trevor
 
 
 


Review 23 Apr 2019
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement ceramic disc valves to kitchen mixer.
 
Cost: £53
 
 
Team:
Trevor
 
 
 


Review 18 Apr 2019
Recommended by customer in NR8
 My Age: 40 - 49 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement radiators and thermostatic/Lock shield valves to kitchen and bedroom
 
Cost: £260

"We use Trevor at Drips 'n' Things for all our plumbing jobs and have recommended him to friends. Honest, reliable and always does a good job!"
 
 
 
 
 
 


Review 12 Apr 2019
Recommended by customer in NR4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement
Bathroom basin taps, waste & plug and bath /shower mixer.
 
Cost: £224
 
 
 
 


Review 11 Apr 2019
Recommended by customer in NR12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement 8.5kw electric shower (Mira multifit 8.5kw)
 
Cost: £183

"Trevor arrived at the time agreed. As always he was friendly polite and carried out the work promptly & efficiently. Would certainly employ him again if any further plumbing work needed."
 
 
 
 
Team:
Trevor
 
 
 


Review 9 Apr 2019
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement
Single panel radiator to bathroom.
 
Cost: £133
 
 
 
 


Review 9 Apr 2019
Recommended by customer in NR2
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit Mira Atom EV thermostatic bar shower as replacement.
 
Cost: £193
 
 
 
 

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