Drips 'n' Things

18 Foxwood Close, Thorpe Marriott
Norwich
Norfolk
NR8 6XU

Handyman

Listed under:  Plumbers / Plumbing, Plumbing Specialists
99% recommended   Rating 9.8/10
1135 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 1135 reviews since 2010
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Fast and efficient. "   more
 
" Trevor was a real professional. Excellent job start to finish. Can definitely recommend. "   more
 
" Once again Trevor did a great job at a very reasonable price. Trevor arrived on time and was a pleasant and polite as always. I can recommend him. "   more
 
" Work was carried out as agreed and Trevor was very neat and tidy in what he did- a very pleasant guy!"   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 84%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 96%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 88%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 90%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

n 23
able 12
advice 29
agreed 19
arrived 53
certainly 26
charges 21
cheerful 13
class 21
clean 56
competent 20
definitely 48
Drips 62
efficient 120
efficiently 41
Excellent 143
explained 30
friendly 172
friends 34
good 145
great 39
Happy 60
helpful 75
highly 54
needed 30
pleasant 40
pleased 80
plumber 41
plumbing 38
polite 51
problem 50
professional 106
Prompt 55
promptly 24
quality 28
quick 35
quickly 45
reasonable 65
recommend 155
recommended 42
recommending 26
reliable 88
satisfied 49
service 174
standard 37
Thank 26
tidy 82
Trevor 279
trustworthy 26
usual 25
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 14 Aug 2019
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement cable flush valve to en-suite toilet.
 
Cost: £71

"Fast and efficient. "
 
 
 
 
Team:
Trevor
 
 
 


Review 12 Aug 2019
Recommended by customer in NR28
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement single bowl kitchen stainless steel sink and mixer tap.
 
Cost: £334

"Trevor was a real professional. Excellent job start to finish. Can definitely recommend. "
 
 
 
 
Team:
Trevor
 
 
 


Review 12 Aug 2019
Recommended by customer in NR6
 My Age: 50 - 59 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit valve service kits to basin hot tap and kitchen mixer. Supply and fit replacement outside bib tap.
 
Cost: £66

"Once again Trevor did a great job at a very reasonable price. Trevor arrived on time and was a pleasant and polite as always. I can recommend him. "
 
 
 
 
Team:
Trevor
 
 
 


Review 8 Aug 2019
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Female 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement dual flush pneumatic WC cistern.
 
Cost: £135
 
 
Team:
Trevor
 
 
 


Review 8 Aug 2019
Recommended by customer in NR18
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement bathroom basin taps and bath hot tap valve.
 
Cost: £147
 
 
Team:
Trevor
 
 
 


Review 31 Jul 2019
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Install and plumb in customer supplied towel rail radiator as a replacement.
 
Cost: £137

"Work was carried out as agreed and Trevor was very neat and tidy in what he did- a very pleasant guy!"
 
 
 
 
Team:
Trevor
 
 
 


Review 28 Jul 2019
Recommended by customer in NR5
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit outside BIB tap.
 
Cost: £95

"Trevor was polite and gave quote by phone.
Trevor turned up on time and completed work to high standard. We will certainly use Trevor again. "
 
 
 
 
Team:
Trevor
 
 
 


Review 26 Jul 2019
Recommended by customer in NR4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement bath/shower mixer.
 
Cost: £247

"Once again Trevor to the recuse. diagnosed the problem ordered the part fitted it and cleaned up after himself. And a very reasonable charge too. "
 
 
 
 
Team:
Trevor
 
 
 


Review 25 Jul 2019
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Investigated excessive water usage and found bathroom toilet inlet valve constantly running causing toilet to go into over flow. Also loft water storage tank float valve dripping constantly causive overflow from tank.
 
Cost: £88

"The company was very thorough and helpful. My daughter recommended them to me. "
 
 
 
 
Team:
Trevor
 
 
 


Review 17 Jul 2019
Recommended by customer in NR10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement thermostatic mixer shower valve.
 
Cost: £280
 
 
Team:
Trevor
 
 
 


Review 15 Jul 2019
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit flush syphon and flush handle and basin hot and cold tap ceramic valves as replacements.
 
Cost: £83
 
 
Team:
Trevor
 
 
 


Review 12 Jul 2019
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply, fit and re plumb in bathroom and ensuite toilet inlet valves.
 
Cost: £107

"Trevor went out of his way to fit us in at very short notice. He arrived on time, explained what was required and completed the job to a high standard and with no inconvenience to us. I would highly recommend him to friends and family. "
 
 
 
 
Team:
Trevor
 
 
 


Review 8 Jul 2019
Recommended by customer in NR6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Investigate water leak from downstairs WC and Bathroom toilet cistern inlet pipes. Supply and fit replacement cistern bottom inlet valves.
 
Cost: £82

"We'd used Trevor before and so made a point of calling him in again when we had a plumbing problem. He's brilliant - friendly, helpful, carries out work to an excellent standard and prices the work very competitively. Highly recommended!"
 
 
 
 
Team:
Trevor
 
 
 


Review 5 Jul 2019
Recommended by customer in NR1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement WC inlet valve and basin hot tap value.
 
Cost: £68

"Excellent, as ever. "
 
 
 
 
Team:
Trevor
 
 
 


Review 24 Jun 2019
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement flat valve to loft water storage tank.
 
Cost: £64

"Excellent service from Trevor as always. Speedy response quick remedy to the problem. Reasonable price. "
 
 
 
 
Team:
Trevor
 
 
 


Review 10 Jun 2019
Recommended by customer in NR9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement kitchen mixer, toilet cistern inlet valve, over flow stand pipe and inlet diaphragm washer.
 
Cost: £205

"Highly professional, recommended. "
 
 
 
 
Team:
Trevor
 
 
 


Review 2 Jun 2019
Recommended by customer in NR2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit Aqualisa Aquastream thermo power shower as a replacement
 
Cost: £507

"Trevor is an excellent trademan. We have used him several times. Trevor is always polite and totally trustworthy. His work is exemplary. "
 
 
 
 
Team:
Trevor
 
 
 


Review 2 Jun 2019
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement
Basin and Sink mono mixers and basin waste.
 
Cost: £327

"Work was carried out efficiently and on time. Very pleased with the end result. "
 
 
 
 
Team:
Trevor
 
 
 


Review 2 Jun 2019
Recommended by customer in NR2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement
Ficat valve to hot water
Cylinder expansion tank
 
Cost: £54

"Time arranged on phone. Prompt timing
Nice pleasant manner
Very efficient.
Very clean and tidy
Would use again and also recommend to friends."
 
 
 
 
Team:
Trevor
 
 
 


Review 28 May 2019
Recommended by customer in N9 5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement sink strainer waste assembly.
 
Cost: £65

"Friendly and helpful and cheerful a pleasure to have him in the house. "
 
 
 
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1