Drips 'n' Things

18 Foxwood Close, Thorpe Marriott
Norwich
Norfolk
NR8 6XU

Handyman

Listed under:  Plumbers / Plumbing, Plumbing Specialists
99% recommended   Rating 9.8/10
1155 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 1155 reviews since 2010
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very efficient and friendly service, second time Trevor has done work for me. "   more
 
" We have use Trevor now for over ten years. He is reliable, trustworthy, clean, very reasonable costs friendly and respectful. And carries out his work very efficiently. We would most definitely recomm...."   more
 
" As always very friendly and very tidy in all his work. "   more
 
" Very good service would recommend Drips 'n' Things. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 84%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 96%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 88%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 90%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

n 23
able 12
advice 29
agreed 19
Arrived 53
certainly 27
charges 21
cheerful 13
class 21
clean 58
competent 20
definitely 49
Drips 63
efficient 121
efficiently 42
Excellent 145
explained 30
friendly 175
friends 36
good 146
great 40
happy 61
helpful 77
highly 55
needed 30
pleasant 40
pleased 80
plumber 42
plumbing 39
polite 52
problem 51
professional 107
Prompt 55
promptly 24
quality 28
quick 35
quickly 47
reasonable 68
recommend 161
recommended 43
recommending 26
reliable 90
Satisfied 49
service 176
standard 38
Thank 27
tidy 84
Trevor 287
trustworthy 28
usual 26
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 8 Nov 2019
Recommended by customer in NR7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £192
 
 
 
 


Review 8 Nov 2019
Recommended by customer in NR12
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement thermostatic valve to kitchen radiator. Tap reviver pack to kitchen mixer and ceramic valve. kit to bathroom basin lever taps.
 
Cost: £113
 
 
Team:
Trevor
 
 
 


Review 1 Nov 2019
Recommended by customer in NR2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Investigate continual water running from toiler Cistrorn, supply and fit replacement flush seal
 
Cost: £60
 
 
Team:
Trevor
 
 
 


Review 31 Oct 2019
Recommended by customer in NR10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Supply and fit replacement kitchen mixer, basin waste, mains step cock and outside bib tap. Fit retaining cups to basin unit facia and rework stop cock panel for better fit.
 
Cost: £258

"Very efficient and friendly service, second time Trevor has done work for me. "
 
 
 
 
Team:
Trevor
 
 
 


Review 25 Oct 2019
Recommended by customer in NR10
 My Age: 70 + 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement flush syphon and hot tap valve to downstairs WC, hot tap valve to kitchen tap and hot and cold tap valves to ensuite mixer.
 
Cost: £113
 
 
Team:
Trevor
 
 
 


Review 22 Oct 2019
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement basin taps to bathroom and ensuite basins and toilet flush handle.
 
Cost: £141

"We have use Trevor now for over ten years. He is reliable, trustworthy, clean, very reasonable costs friendly and respectful. And carries out his work very efficiently. We would most definitely recommend him to everyone. We give him 10/10 plus. "
 
 
 
 
 
 


Review 21 Oct 2019
Recommended by customer in NR8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement toilet flush handle and inlet valve.
 
Cost: £75

"As always very friendly and very tidy in all his work. "
 
 
 
 
Team:
Trevor
 
 
 


Review 11 Oct 2019
Recommended by customer in NR3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement shower head holder and kitchen mixer.
 
Cost: £197

"Very good service would recommend Drips 'n' Things. "
 
 
 
 
Team:
Trevor
 
 
 


Review 8 Oct 2019
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement downstairs WC flush syphon.
 
Cost: £74

"Very please with the work and helpful. "
 
 
 
 
Team:
Trevor
 
 
 


Review 7 Oct 2019
Recommended by customer in NR2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit x 3 toilet flush syphons.
 
Cost: £191

"Trevor was as helpful and knowledgeable as ever. He is very trustworthy and I use him whenever I have any plumbing work to do. "
 
 
 
 
 
 


Review 7 Oct 2019
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement low level pan and seat.
 
Cost: £172

"Excellent in every way. Initial call out and temporary repair - no charge. "
 
 
 
 
 
 


Review 22 Sep 2019
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Female 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement toilet inlet valve. Re-tighten toilet seat and carried out repair to basin overflow.
 
Cost: £72

"We had Trevor do some work for us before and he is always polite and leave things clean and tidy. Also find his prices reasonable. Would recommend him to anyone. "
 
 
 
 
Team:
Trevor
 
 
 


Review 9 Sep 2019
Recommended by customer in NR6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement basin hero mixer, Toilet inlet valve and inlet valve diaphragm washer.
 
Cost: £141

"Trevor was great, he came to fix a tap but I asked him to take a look at 2 toilets (naisy) whilst here no problem and even had the past on his van.
Also very reasonable cost. "
 
 
 
 
Team:
Trevor
 
 
 


Review 4 Sep 2019
Recommended by customer in NR3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-seal sink waste. Supply and fit replacement sink waste pipe and fittings.
 
Cost: £87

"Honest, fair price, work completed quickly.
Thank you. "
 
 
 
 
Team:
Trevor
 
 
 


Review 2 Sep 2019
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement toilet inlet valve diaphragm washer. Re- connect and adjust flush valve.
 
Cost: £50

"Have had Trevor fixing our "plumbing problems" for several years now and he always the first call we make!
No problems at all and would (and have) recommended him to several friends and neighbors. "
 
 
 
 
Team:
Trevor
 
 
 


Review 29 Aug 2019
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement ceramic disc valve to kitchen mixer tap.
 
Cost: £53

"Job carried out and completed to a high standard.
Trevor is an experienced and knowledgeable plumber. Very reliable and professional.
I am more than happy to recommend his work to others. "
 
 
 
 
Team:
Trevor
 
 
 


Review 21 Aug 2019
Recommended by customer in NR2
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement high level WC flush pipe and come seal, flush syphon, lever ball value, isolator valve. kitchen deck mixer tap, flexi pipe with isolator, flexi pipe, and mains stop colk
 
Cost: £199
 
 
Team:
Trevor
 
 
 


Review 21 Aug 2019
Recommended by customer in NR5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement WC inlet valve.
 
Cost: £54

"Trevor came to sort out my mothers WC at the time he said he would and completed the task quickly. I would certainly recommend him to my friends and family. "
 
 
 
 
Team:
Trevor
 
 
 


Review 19 Aug 2019
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and Install replacement toilet pan, Cistern and Seat.
 
Cost: £340
 
 
Team:
Trevor
 
 
 


Review 19 Aug 2019
Recommended by customer in NR5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit replacement basin wastes and plugs (x2), Bath waste and overflow and basin taps.
 
Cost: £151

"As usual, Trevor's work was excellent. I cannot fault him and would recommend him highly. "
 
 
 
 
Team:
Trevor
 
 
 

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