Jonathan Parker - Handyman

8 Pembrey Close
Norwich
Norfolk
NR3 3QB

Handyman

Listed under:  Gardeners / Gardening / Garden Maintenance, Gutter Cleaners / Gutter Cleaning, Handyman / Handyperson
99% recommended   Rating 9.8/10
185 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 185 reviews since 2015
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Work undertaken without delay very satisfied Have used this trader before many times and will continue to do to."   more
 
" More excellent work from Jonathan as usual. Nothing is too much trouble. I am delighted with my newly decorated room. "   more
 
" Excellent as usual. "   more
 
" Excellent work."   more
 
About Us


I am able to offer Handyman services to Norwich & Norfolk residents at a reasonable cost. I am friendly and approachable and if I cannot do the task will say so. Free quotes and no call out charge for Norwich residents, all other quotes can be discussed prior to viewing. Small tasks are welcome and I have a good list of contacts for more specialist work if required.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 89%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 99%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 86%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 6
certainly 5
clean 9
cleaned 5
Cleared 4
definitely 6
easy 4
efficient 7
efficiently 7
excellent 36
extremely 5
finished 4
Fixed 4
friendly 28
future 7
good 36
Great 6
handyman 4
happy 12
hard 11
helpful 10
highly 5
Jonathan 48
Looks 4
lovely 5
manner 5
mess 4
Neat 6
nice 6
old 6
Parker 13
person 5
pleasant 16
pleased 24
pleasure 5
polite 13
professional 16
promptly 6
punctual 7
really 5
reasonable 6
recommend 20
reliable 7
satisfied 6
service 6
standard 7
thoroughly 5
tidy 25
trouble 4
worker 6
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 2 Dec 2019
Recommended by customer in NR7
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Adjustment to gutter down pipes for better damage and repair damage. Provision of some new pipe.
 
Cost: £85

"Work undertaken without delay very satisfied
Have used this trader before many times and will continue to do to."
 
 
 
 
 
 


Review 17 Oct 2019
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete redecoration of front room. Replace shelves. Fitted curtains rails
Cut redges.
 
Cost: £1150

"More excellent work from Jonathan as usual. Nothing is too much trouble. I am delighted with my newly decorated room. "
 
 
 
 
Team:
Jonathan
 
 
 


Review 4 Oct 2019
Recommended by customer in NR13
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Excellent as usual. "
 
 
 
 
 
 


Review 30 Sep 2019
Recommended by customer in NR6
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace rotten fence post.
 

"Excellent work."
 
 
 
 
 
 


Review 9 Sep 2019
Recommended by customer in NR1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 6/10
There was little disruption and the site was left clear and tidy
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Refelting garage roof and supplying materials.
 
Cost: £430

"Neat job finished on time. We split the job of disposing of the old roofing felt. "
 
 
 
 
 
 


Review 3 Sep 2019
Recommended by customer in NR10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting concrete plinth of house after rederving.
 
Cost: £148

"Jonathan was clean and efficient very pleased with final result. "
 
 
 
 
 
 


Review 2 Sep 2019
Recommended by customer in NR7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1.Assemble flat -pack bathroom cabinet.
2.Fix said to wall
3.Put up floating shelf
4.Remove draught excluder
 
Cost: £45

"All done as requested."
 
 
 
 
 
 


Review 21 Aug 2019
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 coats and shed.
Painting posts x 2 fitted
Meter Box painted - 2 undercoats and 1 gloss.
 
Cost: £170

"Very pleased to have found a handyman as Mr. Parker. Will be using him again. "
 
 
 
 
 
 


Review 16 Aug 2019
Recommended by customer in NR13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting and decorating.
 
Cost: £210

"Had done previous work for us, so had no hesitation in asking him to come back. "
 
 
 
 
 
 


Review 12 Aug 2019
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A variety of Garden Jobs.
 
Cost: £500

"Very pleased with all the work that was carried out and would certainly recommend him again. "
 
 
 
 
 
 


Review 31 Jul 2019
Recommended by customer in NR14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace letter box
 
Cost: £60

"Jonathan provided an excellent service for my 89 year old dad. It was a small job but nothing was too much trouble. Jonathan was very friendly and left my dad's house clean and tidy. I would recommend him to anyone. "
 
 
 
 
 
 


Review 25 Jul 2019
Recommended by customer in NR4
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clearing excess growth between garage and fence.
 
Cost: £100

"Am very pleased with the work carried out efficiently and successfully. "
 
 
 
 
 
 


Review 17 Jul 2019
Recommended by customer in NR1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting gate and fence to back garden.
 
Cost: £80

"Another job done by Jonathon have booked shed to be painted. "
 
 
 
 
 
 


Review 11 Jul 2019
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting of garage fascia boards
Re-felt pet roof.
 
Cost: £150

"Very friendly and polite
Worked to a very high standard
Left clean and tidy. "
 
 
 
 
 
 


Review 4 Jul 2019
Recommended by customer in NR4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repairing decking on a play house.
 
Cost: £157
 
 
Team:
Jonathan
 
 
 


Review 4 Jul 2019
Recommended by customer in NR1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fixing curtain rail, which had come away from wall.
 
Cost: £20

"Good job done. "
 
 
 
 
 
 


Review 4 Jul 2019
Recommended by customer in NR1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting front porch.
 
Cost: £80

"Very good workmanship. Looks like new. "
 
 
 
 
 
 


Review 1 Jul 2019
Recommended by customer in NR13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting and decorating.
 
Cost: £525

"Neat clean worker reliable very pleasant and trustworthy. "
 
 
 
 
 
 


Review 19 Jun 2019
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Decorating and hanging new blind.
Miscellaneous small repairs conservatory and sender.
 
Cost: £375
 
 
 
 


Review 15 May 2019
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cut hedges
Paint fences, shed and walls of property.
 
Cost: £560

"Excellent work again from Jonathan. "
 
 
 
 
Team:
Jonathan
 
 
 

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