Jonathan Parker - Handyman

8 Pembrey Close
Norwich
Norfolk
NR3 3QB

Handyman

Listed under:  Gardeners / Gardening / Garden Maintenance, Gutter Cleaners / Gutter Cleaning, Handyman / Handyperson
99% recommended   Rating 9.8/10
172 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 172 reviews since 2015
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very friendly and polite Worked to a very high standard Left clean and tidy. "   more
 
" Good job done. "   more
 
" Very good workmanship. Looks like new. "   more
 
" Neat clean worker reliable very pleasant and trustworthy. "   more
 
About Us


I am able to offer Handyman services to Norwich & Norfolk residents at a reasonable cost. I am friendly and approachable and if I cannot do the task will say so. Free quotes and no call out charge for Norwich residents, all other quotes can be discussed prior to viewing. Small tasks are welcome and I have a good list of contacts for more specialist work if required.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 89%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 99%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 86%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 6
certainly 4
clean 7
cleaned 5
cleared 4
definitely 6
easy 4
efficient 6
efficiently 6
Excellent 32
Extremely 5
fixed 4
friendly 27
future 7
Good 36
great 6
happy 12
hard 11
helpful 10
highly 5
Jonathan 45
Looks 4
lovely 5
man 7
manner 5
mess 4
Neat 5
nice 6
old 4
Parker 12
person 5
pleasant 16
pleased 20
pleasure 5
polite 13
professional 16
promptly 6
punctual 7
really 5
reasonable 6
recommend 18
reliable 7
satisfied 5
service 5
standard 7
thoroughly 5
tidy 24
worker 6
working 4
workmanship 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Budget:  


Review 11 Jul 2019
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting of garage fascia boards
Re-felt pet roof.
 
Cost: £150

"Very friendly and polite
Worked to a very high standard
Left clean and tidy. "
 
 
 
 
 
 


Review 4 Jul 2019
Recommended by customer in NR4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repairing decking on a play house.
 
Cost: £157
 
 
Team:
Jonathan
 
 
 


Review 4 Jul 2019
Recommended by customer in NR1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fixing curtain rail, which had come away from wall.
 
Cost: £20

"Good job done. "
 
 
 
 
 
 


Review 4 Jul 2019
Recommended by customer in NR1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting front porch.
 
Cost: £80

"Very good workmanship. Looks like new. "
 
 
 
 
 
 


Review 1 Jul 2019
Recommended by customer in NR13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting and decorating.
 
Cost: £525

"Neat clean worker reliable very pleasant and trustworthy. "
 
 
 
 
 
 


Review 19 Jun 2019
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Decorating and hanging new blind.
Miscellaneous small repairs conservatory and sender.
 
Cost: £375
 
 
 
 


Review 15 May 2019
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cut hedges
Paint fences, shed and walls of property.
 
Cost: £560

"Excellent work again from Jonathan. "
 
 
 
 
Team:
Jonathan
 
 
 


Review 11 Apr 2019
Recommended by customer in NR13
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting of ceiling and caving in various rooms.
 
Cost: £550

"We are very happy with the work that was done. He arrives when he said he would, the work was completed advance of schedule and the bill was adjusted accordingly. "
 
 
 
 
 
 


Review 25 Mar 2019
Recommended by customer in NR2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fix gate with new gatepost, change panel in external door put up trellis section.
 
Cost: £195

"Jonathan very reliable and pleasant and work well done."
 
 
 
 
 
 


Review 15 Mar 2019
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Shelving
 
Cost: £259

"Excellent work as usual"
 
 
 
 
 
 


Review 7 Mar 2019
Recommended by customer in NR7
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Renew felt roofing on summer house.
 
Cost: £370

"Excellent job. Very professional tradesman"
 
 
 
 
Team:
Jonathan
 
 
 


Review 24 Jan 2019
Recommended by customer in NR9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re felt shed roof
 
Cost: £110

"Extremely pleased with Jonathan's work. He discussed the work fully before hand gave options. Very easy to communicate with and ensures customer needs are met. Quality of work cannot be faulted will definitely use in the future."
 
 
 
 
 
 


Review 24 Jan 2019
Recommended by customer in NR1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re- felting 2 sheds
 
Cost: £290
 
 
 
 


Review 3 Jan 2019
Recommended by customer in NR2
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re felt and shed roof
 

"Very pleased with renovation work and his appropriate to it."
 
 
 
 
 
 


Review 11 Dec 2018
Recommended by customer in NR1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Paint bathroom
Paint other assorted areas
Long pictures, mirrors
Rehang curtain
Room sills paint removed and sanded
 
Cost: £280

"Helpful advise on a range of tasks. Friendly and hard working. Will be requesting return visits for more tasks, would highly recommend. Thanks. "
 
 
 
 
 
 


Review 21 Nov 2018
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair to Array roof.
 
Cost: £196
 
 
 
 


Review 17 Sep 2018
Recommended by customer in NR13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Painting external windows at back side of house and front doorframe and doorstep provided all materials re-flexing iron.
 
Cost: £374

"Jonathan is a very nice man and extremely multi talented. He is polite and very friendly and his work is of a very good standard. The windows looked lovely. I've never found anything he couldn't do. "
 
 
 
 
Team:
Jonathan
 
 
 


Review 13 Sep 2018
Recommended by customer in NR1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
__________________
Repaint stairs walls and ceiling.
Remove old sealant and repaint exterior walls and metal work.
Remove rotten gatepost and concrete in new
Install weed membrane and re-shingle parking area.
Weeding, shrub removal and levelling front garden.
Assorted other small jobs.
 
Cost: £1047

"Jonathan was always on time, hard working, friendly and tidy.
Good, helpful advise on a range of queries and tasks.
Very happy to have had him in our home working for us. Will be asking him back again and would highly recommend.
Thanks. "
 
 
 
 
Team:
Jonathan
 
 
 


Review 16 Jul 2018
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Refit shed roof
 
Cost: £143
 
 
 
 


Review 16 Jul 2018
Recommended by customer in NR7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £305

"Very pleased with work done and Jonathan was very pleasant person. "
 
 
 
 
 
 

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